Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,449 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,449 reviews on four platforms, rated 4.8 out of 5 overall.
2,296
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
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Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2014. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 2,284 reviews on Google only. Show every review
5/5
GoogleWonderful experience! Katie was super helpful, would highly recommend
Hi Amber, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Jane was extremely helpful!!
Hi Bailey, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Kaill at Coopers Lettings made my tenancy contract renewal completely straightforward. She was efficient, responsive, and kept everything clear throughout the process. It’s refreshing to deal with someone so organised and helpful, highly recommended.
Hi Tim, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie kaill was most helpful. Thanks again james
Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie kaill was fantastic throughout the process of selling our house. She kept us updated throughout the whole process and was always there promptly to get back to us regarding any issues or updates. …
Hi Ben, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie was so helpful and meant our needs. She got it across the line for us, thanks for all your help.
Hi James, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Jane was incredible from start to finish - could not recommend her more highly!
Hi Ruth, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe found katie jane really helpful, will use again
Hi Calum, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreat service from these guys and especially a mention to the lady I spoke to Katie Kaill very helpful and polite.
Hi Andrew, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleHighly recommend Coopers, they have been so helpful throughout a usually stressful process. Special thanks to Katie Kaill, kept us in the loop the whole time with such fast responses we felt so looked after. Thanks again
Hi Samantha, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie Jane was a wonderful help 10/10 service
Hi Richard, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleJack Gray was excellent . She knew everything about the two properties he showed us. We don’t feel pressured in terms of time limit. He took us around and explained us everything. Took us to every room. He was very good with his work. He was friendly and he knew his stuff. Thanks Jack Gray for your time .
Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Jack from our Ickenham Office did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GooglePurchased our first home! Had a great experience Thanks to Alfie, he was very supportive throughout the whole process and always quick to respond to any of our queries. Would definitely recommend!
Hi Arta, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GooglePurchased our first home! Had a great experience Thanks to Alfie, he was very supportive throughout the whole process and always quick to respond to any of our queries. Would definitely recommend!
Hi Arta, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI can’t thank Greg and his team enough for providing such a fantastic service when selling my house. From valuation to exchange they have maintained communication and helped ensure the process is as smooth as possible. Alfie, who undertook viewings, managed to secure me several offers, of which one was accepted within 10 days of my property being marketed for sale. Selling a house can be extremely stressful but the team at Coppers manage the process so professionally. I wouldn’t hesitate using them in the future.
Hi Amy, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg, Ben and Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThank you Harry for your help. You were attentive, approachable and courteous. You were proactive and had local knowledge that instilled confidence in me. Thanks.
Hi Lata, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Harry at our Uxbridge Office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe had a wonderful experience working with Sophie Gordon. From start to finish she was professional, warm, and genuinely helpful making what can be a stressful process feel completely smooth. Sophie always responded quickly, kept us …
Hi Jakub, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Sophie from our Uxbridge Office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie was very professional and kind. She was very helpful during my rental renewal process
Hi Noah, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleUnhelpful and rude staff..
Good afternoon Saba, Thank you for taking the time to leave this review and providing feedback which is always welcome. After looking into this myself, our records show that we have only had one brief telephone conversation after leaving you a message following your enquiry on a property earlier this month. After listening to the call, we have no indication from that interaction that the conversation was handled in the way you describe. If you would like to provide further details about your concerns, please contact me directly so I can look into this further. Kind regards, Katie Robson- Lettings Director - katie.robson@coopersresidential.co.uk
5/5
Googlekatie the renewal and vacate manager was very efficient finalising my renewal, Appreciate her help and assistance
Hi there, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Katie from our Property Management Team did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Googlethank you to katie kail for all your help!keeping me up to date with new legislations.
Hi Mark, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Katie from our Property Management Team did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie is so helpful for renewing our house contract So happy
Hi Jegede, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Katie from our Property Management Team did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleMany thanks to Katie @Uxbridge, made my renewal process smooth and stress free. She has kept this excellent service for many years. Highly recommend.
Hi Dave, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Katie from our Property Management Team did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThanks Kayleigh for fantastic service and help given to us during the purchase. Highly recommend this estate agency.
Hi Eransa, thanks so much for taking the time to leave us a 5 star review. It's great to hear that Kayleigh at our Uxbridge Office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.
