Trusted Agent profile · Middlesex and Surrey

Verified

Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

★★★★★ Excellent

2,446 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,446 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,296

Reviews on Google

All 10 offices

Facebook logo

3.6 / 5

27

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,284 reviews on Google only. Show every review

5/5

Google

Luca and his team did a great job for us during the viewing and offer process for our next home. Luca has been very proactive and responsive from the very first email. Even though he had annual leaves, the process went with a very fast speed. Luca also kept us informed regarding other opportunities on the market which was definitely appreciated. Apologize for missing a number of calls from Luca due to our work. We are very happy with the service we have received.PositiveResponsiveness, Quality, Professionalism, Value

Song · 25 August 2021 · Coopers Residential Ruislip Manor

Agent replied

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Our rental apartment has been with Coopers for 8 years and Ryan Coleman has been our main point of contact. More and more governmental rules and therefore costs keep coming in. I don't want to be actively involved as a landlord as I live in France. So I am pleased to be able to say that Ryan provides me with all the necessary information to make a decision. He's professional and courteous and responds quickly when I feel there's a problem.PositiveResponsiveness, Professionalism

Mike · 25 August 2021 · Coopers Residential Ruislip

Agent replied

Dear Mike, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We recently exchanged on a property sold by Coopers and we were really happy with the service. Interactions are quick and easy and communication is great - being first time buyers we were unsure of the process and Luca took us through everything and kept in touch throughout to make sure things were moving along and all parties were happy with progress.PositiveResponsiveness, Professionalism, Value

Jenny · 25 August 2021 · Coopers Residential Ruislip

Agent replied

Dear Jenny, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

4/5

Google

I have worked with few agents from Coopers but the best interaction i had with Matthew Williams, who is the most patient man in the world. Thank you.

Silvia · 8 August 2021 · Coopers Residential Ruislip

Agent replied

Hi Silvia, thanks so much for taking the time to leave us a 4 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

4/5

Google

Luca was very helpful from arranging viewings to under offer stage..i would recomend his service

Prayash · 1 August 2021 · Coopers Residential Ruislip

Agent replied

Dear Prayash, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Very friendly staff, lovely independent Property Agents. I fully recommend using them. Rob is extremely kind. It is rare to find such friendly staff these days. Thank you for helping us find a property.

Lainy · 1 August 2021 · Coopers Residential Hillingdon (109 Hillingdon Hill)

5/5

Google

Thank you Dan & Luca, you've been great & so helpful through the whole process :)

Amy · 30 July 2021 · Coopers Residential West Drayton

Agent replied

Dear Amy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan & Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Found Coopers to be 100% on point and they got the sale for me. Really happy with them

JKA · 30 July 2021 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Dear Jamil, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

In the process of buying a house through Coopers Ruslip, Luca has been extremely helpful and responsive

Kaanushan · 30 July 2021 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Dear Kaanu, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.

Freya · 30 July 2021 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Selling a property during the pandemic wasn't easy but Luca & his colleagues were supportive and always on hand to answer any queries. Although it took a while to get our buyer (we lost a couple of buyers, one due to cladding certificate issues on their flat & another lost his job due to Covid!) Coopers persevered and we are happy to say contracts exchanged without much delay due to the Solicitors workload & stamp duty deadlines.

P · 30 July 2021 · Coopers Residential West Drayton

Agent replied

Dear Pam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Thank you so much Coopers team in Ruislip Manor, especially Luca who show us our new property and importantly negotiate the buying price for us during this very demand market. I personally seen the professionalism and answer my question without any hesitations. Even though we kept missing each other on the phone calls, he was very responsive and swiftly response to my voice message. This is our starting journey to purchase our new property, I have no doubt Luca and his team will support and take us to complete this purchase. I will definitely recommend Coopers Ruislip Manor team for your loving home purchase.

Lingham · 30 July 2021 · Coopers Residential West Drayton

Agent replied · 30 July 2023

Dear Lingham, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I have just sold my property through Coopers. I can honestly say that the team are amazing. In particular, Nicola has been extremely attentive throughout the whole process and is definitely 'Estate Agent Extraordinaire'!! She has always kept me completely up to date with proceedings and made me feel confident in her expertise that the deal would be done! Ollie, Dan and Luca have been great too - this whole team really pull out all the stops to make it happen. Coopers in Ruislip Manor are the benchmark to beat!

Margaret · 30 July 2021 · Coopers Residential West Drayton

Agent replied

Dear Margaret, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Thank you Dan & Luca, you've been great & so helpful through the whole process :)

Amy · 29 July 2021 · Coopers Residential Ruislip

Agent replied

Dear Amy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Dan & Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Very professional & helpful. House purchase just completed an excellent service.Luca Beltrami provided an excellent and professional service. Would highly recommend!!

Martin · 29 July 2021 · Coopers Residential Ruislip Manor

Agent replied

Dear Martin, Thanks so much for taking the time to leave us a 5 star review, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I want to say thank you to Ryan and Molly for their patience and polite response, which made me feel that the service of this agency is first-class.

Freya · 29 July 2021 · Coopers Residential Ruislip Manor

Agent replied · 29 July 2023

Dear Freya, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan & Mollie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Selling a property during the pandemic wasn't easy but Luca & his colleagues were supportive and always on hand to answer any queries. Although it took a while to get our buyer (we lost a couple of buyers, one due to cladding certificate issues on their flat & another lost his job due to Covid!) Coopers persevered and we are happy to say contracts exchanged without much delay due to the Solicitors workload & stamp duty deadlines.

P · 29 July 2021 · Coopers Residential Ruislip

Agent replied

Dear Pam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Thank you so much Coopers team in Ruislip Manor, especially Luca who show us our new property and importantly negotiate the buying price for us during this very demand market. I personally seen the professionalism and answer my question without any hesitations. Even though we kept missing each other on the phone calls, he was very responsive and swiftly response to my voice message. This is our starting journey to purchase our new property, I have no doubt Luca and his team will support and take us to complete this purchase. I will definitely recommend Coopers Ruislip Manor team for your loving home purchase.

Lingham · 29 July 2021 · Coopers Residential Ruislip

Agent replied · 29 July 2023

Dear Lingham, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I have just sold my property through Coopers. I can honestly say that the team are amazing. In particular, Nicola has been extremely attentive throughout the whole process and is definitely 'Estate Agent Extraordinaire'!! She has always kept me completely up to date with proceedings and made me feel confident in her expertise that the deal would be done! Ollie, Dan and Luca have been great too - this whole team really pull out all the stops to make it happen. Coopers in Ruislip Manor are the benchmark to beat!

Margaret · 29 July 2021 · Coopers Residential Ruislip

Agent replied

Dear Margaret, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Had a great experience viewing a property with Nicola so professional exactly what you would expect from and estate agent always keeping in touch with me updating me on new properties coming up in my price budget, I'm really glad I went with coopers and got to meet lovely Nicola I know she will find me the right property I'm looking for Thank You!

Luke · 24 July 2021 · Coopers Residential Ruislip

Agent replied

Dear Luke, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Nicola did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I highly recommend Coopers Residential. They are professional and offer high quality service. Shoutout to Luca B for helping us all throughout the process! He is actively chasing me up on our requests and queries despite my busy work schedule. Thank you for your patience and for your speedy response!

Gab · 24 July 2021 · Coopers Residential Ruislip

Agent replied

Dear Gab, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Luca did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Google

Would definitely not recommend coopers ruislip. Terrible service and even bigger liars.

Eddy · 22 July 2021 · Coopers Residential Ruislip

Agent replied

After thoroughly checking our system, we have no record of any communication with any customer under the name of Eddy Best. We believe this review to be false and will reported to Google.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2014 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent