Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,453 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,453 reviews on four platforms, rated 4.8 out of 5 overall.
2,303
Reviews on Google
All 10 offices
27
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
Coopers Residential's 10 offices, most reviewed first. Each has its own page.
Showing 2,291 reviews on Google only. Show every review
5/5
GoogleAs usual, Matthew Williams was helpful and informative and issues were resolved very quickly when our washing machine broken down
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleReally happy with the service. Greg helped us though the whole process.
Hi Tony, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleAbsolute lifesavers when it came to my mothers recent move to the area of Ruislip. Nothing was too much or hassle. Gregory in particular is a gentleman, listening to my mums worries and concerns and helping her find the solutions to them all. Would highly recommend Gregory and the team.
Hi James, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleExcellent Estate Agent... Matthew Williams is the gem in the team. Whenever I informed him about a fault in the apartment, he rectified in record time. Couldn't ask more. Outstanding Service... Matthew and Coopers Residential, Thank You....!
Hi Muhammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleWe have recently sold our property via Coopers and cannot recommend them enough. It has been a long process due to the chain unfortunately falling through however Coopers were quick to react and had new viewings and a second buyer lined up within a week to not jeopardise the purchase on our new home. Communication has always been open and clear with the team and a special thanks to Greg who did a fantastic job liaising both up and down the chain and keeping us fully updated. Great team - Thank you Coopers!
Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleExcellent Estate Agent... Matthew Williams is the gem in the team. Whenever I informed him about a fault in the apartment, he rectified in record time. Couldn't ask more. Outstanding Service... Matthew and Coopers Residential, Thank You....!
Hi Muhammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleWonderful team work by Guido (Lettings Director) and his team Matthew Williams & James Bowditch! Thank you very much for the amazing services provided!!! :) Always at the end of the phone or return calls when message left! Coopers have been managing my property for the past 3 years! The service is absolutely excellent! Always return my calls and answer my messages. Very professional and pleasant at all times! Feel safe with Coopers managing the property! Thank you to all in the Lettings Department! Keep up the excellent work!
Hi Tazmina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Guido, Matthew and James all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleWe have recently sold our property via Coopers and cannot recommend them enough. It has been a long process due to the chain unfortunately falling through however Coopers were quick to react and had new viewings and a second buyer lined up within a week to not jeopardise the purchase on our new home. Communication has always been open and clear with the team and a special thanks to Greg who did a fantastic job liaising both up and down the chain and keeping us fully updated. Great team - Thank you Coopers!
Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleWonderful team work by Guido (Lettings Director) and his team Matthew Williams & James Bowditch! Thank you very much for the amazing services provided!!! :) Always at the end of the phone or return calls when message left! Coopers have been managing my property for the past 3 years! The service is absolutely excellent! Always return my calls and answer my messages. Very professional and pleasant at all times! Feel safe with Coopers managing the property! Thank you to all in the Lettings Department! Keep up the excellent work!
Hi Tazmina, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Guido, Matthew and James all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleRyan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna
5/5
GoogleRyan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna
4/5
GoogleI am in the process of purchasing a house through Coopers and have been dealing with Josh, who has been professional, courteous, friendly and perhaps most importantly, very accommodating with arranging viewings of the numerous houses I saw; as well being patient and allowing me as much time as I wanted to see around each property.
Hi Amin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh is doing such a good job for you, we wish you all the best for the future Thanks again, Coopers
5/5
GoogleWe’ve recently bought our first home through coopers , Rico and Callum were super professional and kind . They were always keeping track of everything and keeping us in loop in real time. I would definitely recommend coopers to all my friends and family.
Hi Valanka, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Rico and Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleThe whole team at Coopers (Rico, Callum and Ben) have been a pleasure to work with throughout the process of selling my property - while this has been a stressful period, they have remained supportive and done what they could to ensure this was all progressed in as timely manner as possible. Thanks!
5/5
GoogleI can’t thank enough to Callum and his team in West Drayton helping us to get our dream top floor property. Excellent communication and support throughout the process. We can’t wait to finally get our keys this week! I would highly recommend this estate agent. Once again - thanks for everything :)
Hi Andrea, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleKayleigh was fantastic in the sale of our family home after losing our father. She was there to support and guide us through every step of the way from finding us the right family through to final completion and through various challenges along the way. She was always so helpful and friendly and I highly recommend her.
Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleI had the experience of selling my property through Coopers Estate Agents in Ickenham. I was assisted for most of my sale by Aaron who was very helpful despite the many setbacks throughout the process. He was a good link between the Buyers and their solicitors which helped the process move along.
Hi Kathryn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleFantastic service as always! Russell and his team are very professional and helpful, highly recommended Estate agent for sale or letting. Many thanks and Merry Christmas to all at Coopers
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell and his team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleRyan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna
5/5
GoogleRyan Coleman of Coopers was courteous, thorough, and expeditious throughput our time with him as landlords. Mr and Mrs Tanna
4/5
GoogleI am in the process of purchasing a house through Coopers and have been dealing with Josh, who has been professional, courteous, friendly and perhaps most importantly, very accommodating with arranging viewings of the numerous houses I saw; as well being patient and allowing me as much time as I wanted to see around each property.
Hi Amin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Josh is doing such a good job for you, we wish you all the best for the future Thanks again, Coopers
5/5
GoogleGreg Mealing was very helpful throughout the whole process of purchasing my property. Great communication, honesty and support and he went the extra mile to help resolve some issues! Thank you!
Hi Amrita, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleAfter looking for over a year, we were delighted to have found the perfect property with Coopers. I thought they were fair, responsive and acted with integrity throughout the process. Perry had great communication and helped to smooth the other parties along when there were delays. Very happy, would recommend!
Hi Faisal, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Perry did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2014 to 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.
