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Coopers Residential estate agents in West Drayton, Ruislip, Ruislip Manor and 3 more

4.8

★★★★★ Excellent

2,453 reviews across 10 offices and 4 platforms

www.coopersresidential.co.uk

Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,453 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

2,303

Reviews on Google

All 10 offices

Facebook logo

3.6 / 5

27

Reviews on Facebook

Business-wide

Yell logo

3.4 / 5

5

Reviews on Yell

All 10 offices

Trustpilot logo

118

Reviews on Trustpilot

Business-wide

Our offices

Coopers Residential's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,291 reviews on Google only. Show every review

5/5

Google

Amber has been amazing. She has helped me each time I’ve reached out to her and she has always been professional and understanding. No words .. but very fast in replying the mails and resolving any issue keep up the good word Amber... Thanks to Daniel also he called me on time ( Great service ... all my questions are answered properly )

Gagan · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Gagan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Amber and Dan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

A big thank you to Aaron. We had not moved for 30 years and were unfamiliar with what was required. Aaron was always there for advice and assistance and to ensure that the process remained on track. More than that, when difficulties were encountered, Aaron stepped in, without hesitation, to negotiate between the parties involved to ensure that a settlement was reached. We would not hesitate in recommending Coopers.

Gerry · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Gerry, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I really appreciate the staff at Coopers Residential especially my Lettings Manager Katie Kaill, this is the 3rd year running of a good Letting experience. Prompt response, good communication, kind and considerate and I love the fact that I mean made aware of housing opportunities and other information. Thank you

Keshinro · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie in our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

My property is let out and managed by Coopers. Recently had to do an annual renewal of the lease. Katie Kaill managed all the requirements and dealt with this very effectively with no issues. Would recommend her for any any requirements that you have.

Arvi · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Arvi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I am extremely impressed by the service we received from Coopers. In particular a member of staff named Amber Middleditch was very informative, helpful and polite. Amber was very efficient and answered any queries we had immediately. Therefore I will certainly recommend the company to friends and family!

Sarah · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

5/5

Google

I am extremely satisfied with the service provided by Katie Kaill. She successfully negotiated the desired rent increase and displayed a high level of professionalism. Her prompt responsiveness was greatly appreciated. I extend my best wishes to her and wish her good luck in the future.

Parvinder · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Parvinder, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie at Coopers has been a fantastic help in getting my queries and requests actioned promptly and to the best of her ability. She’s also been great at communicating with me and keeping me up to date! Many thanks Katie K! Malvika

Millie · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Millie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Special thanks to ms. Katie for being efficient and helpful with my tenancy renewal! Coopers has been my agency for years and the team had always been accommodating and knowledgeable.

Melanel · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers are a great agent, they are very proactive and have some good listings. I sold my house in Ruislip via Coopers and was pleased with the service, so decided to use them for my purchase in Ickenham. Aaron was brilliant throughout, he kept me updated, worked hard to resolve issues and enable the sale. If I decide to buy or sell again in the area, no doubt I will be in contact with them!

SHANTHA · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Shantha, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Cooper's Residential - Ickenham Estate Agents are well known in the area, and for good reason. Russell and Aaron have been excellent communicators throughout the purchase of our property. In particular when we had a hiccup with our mortgage they have managed the sellers and the chain expectations, we would be happy to work with Cooper's again in the future, thanks.

Balraj · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Balraj, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Russell and Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

The tenancy was coming up for renewal and Katie Kaill handlled the whole process seamlessly from start to finish. Its the usual Coopers Lettings 5 star professional service. Very pleased with her and her excellent team.

Shash · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I have sold with Coopers Ickenham twice in the last 5 years and they have always gotten us the best prices on both properties. Russell always kept us informed of developments and answered our calls even when off. Excellent service and would highly recommend!

LM · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Amber was extremely professional, informative, welcoming, knowledgeable and such a lovely lady to meet. She has the exact personality for an estate agent and will go far in her career. She must be recognised in branch/region for her 1st class service and skills offered to keep clients happy and coming back to her. She’s a delight all round to liaise with. Thank you kindly. Regards

Nicola · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Nicola, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers helped us with our property buying and have to mention Aaron especially, he helped us with the buying process end to end specifically the following up and making sure that every things speeds up and gets the completion happens on time. He has been a great help! I highly recommend Coopers.

HSB · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I had my property on the market with another agent who were struggling to secure me a buyer. I was recommended Russell at Coopers by a friend and was really pleased with their efficiency and service. They were able to get me a buyer within a couple of weeks of going on the market.

Sarah · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We have just completed on our property purchase using Coopers in Ickenham. Aaron has been with us every step of the way for the year it has taken to get everything to go through. He has been excellent throughout with great communication and brilliant customer service. Would definitely recommend and wouldn’t hesitate to use Coopers again in the future.

Sam · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Sam, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers Ickenham is excellent at customer service. I dealt with Russell for my property purchase. He was Professional, Courteous and kept us fully updated on the status. Our purchase process was really smooth.

Prashant · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Prashant, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Just wanted to pop a message to say thanks to Amber at Coopers Residential for helping me with my search and showing me around some properties this month. She listened to what was important to me in what I’m looking for and always responded efficiently. I’ll definitely keep in touch with Amber and look out for any new properties that fit what I’m looking for in the future when I’m ready to start my search again.

Ashling · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Ashling, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Amber at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

4/5

Google

Overall, I was very pleased with the service provided by Aaron and Russell at Coopers Ickenham and they were both approachable and responsive. I have rated the experience as 4*, as some of the early feedback from the buyer's solicitor and mortgage provider during the sales process, that was passed on in good faith by Coopers, subsequently proved to be inaccurate; which caused unnecessary stress as the timeline extended. This was subsequently resolved by more detailed checking of sources.

Phil · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Phil, thanks so much for taking the time to leave us a 4 star review, it's great to hear that both Russell and Aaron did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers are a fantastic estate agency & they are always very diligent & efficient in resolving issues. Renewals are also straightforward. Been using them for around 7-8 years & hope it continues for longer. Julia, Katie, Susie, Jackie & Kayleigh are all great. Thank you so much for your help.

Mohammad · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Mohammad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the lettings team, Julia, Katie, Susie, Jackie and Kayleigh all do such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Used coopers (mainly liaising with Russell) for the sale and purchase of property. Russell was fantastic to deal with from start to finish and was easy to communicate with and so helpful at every stage. The whole team there are just great, really friendly and always so helpful. I can’t fault the service I received.

Helen · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Helen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I'm absolutely delighted with the service I've received from Coopers. From the very start, they've been really friendly and equally efficient and have kept me fully informed throughout the whole sales process. I've been particularly impressed with how proactive they've been. It's a difficult market right now and, not surprisingly, we lost two buyers before proceeding successfully with the third. Even when we had apparently sold the house, Coopers stored full details of every enquiry for our house. This meant that, when a sale fell over, they were able to immediately reach out to these enquirers and had people viewing the house again almost immediately. Without any doubt, Coopers are outstanding estate agents and their work directly led to our house being successfully sold in a this very difficult market.

Stephen · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Stephen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Coopers did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I used Coopers to purchase a flat in the Ruislip/Ickenham area and found them easy to communicate with. Russell, whom my contact was, was always helpful with respect to organising visits whenever I requested, liaising with the existing owners, answering any questions I had and chasing solicitors! Would recommend.

Elton · 30 August 2023 · Coopers Residential Hillingdon (27-29 Swakeleys Road)

Agent replied · 29 August 2024

Hi Elton, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Russell at our Ickenham office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2014 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

EA Masters

Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Coopers Residential

Which Coopers Residential office has the most reviews?

West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.

Where are the Coopers Residential offices?

The 10 Coopers Residential offices, by town:

Has Coopers Residential won any awards?

Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.

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