Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,443 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,443 reviews on four platforms, rated 4.8 out of 5 overall.
2,290
Reviews on Google
All 10 offices
30
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Coopers Residential's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,278 reviews on Google only. Show every review
5/5
GoogleGreat quick easy and hassle free
Hi Dean, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alison from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThank you Alison for making my move as smooth as possible despite the very quick turn around needed. Rented from Cooper's several times now over the last 12 years, cannot recommend a better agent.
Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alison from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie-Nico supported me through the sale of my house. He is patient, kind, well informed and aided and supported me at every stage of the process. I recommend Coopers to anyone who wants to buy, rent or sell a property.
Hi Thordor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie-Nico supported me through the sale of my house. He is patient, kind, well informed and aided and supported me at every stage of the process. I recommend Coopers to anyone who wants to buy, rent or sell a property.
Hi Thordor, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleSold through them. Kayleigh Arnold and Georgia were our contacts and they were nice. Always responsive and helped with all enquiries. We had a few ups and downs, but so glad to have moved. Thanks
Hi Andrew, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh & Georgia from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI had a really amazing experience renting my flat through Coopers Residential. From the beginning, the whole process was smooth, professional, and very well organised, which made the move much less stressful. Communication was always clear and quick, and I felt supported throughout every step. A special thank you to Alison, who was incredibly helpful, friendly, and professional the entire time. She was always available to answer questions, kept me updated, and made sure everything went smoothly from start to finish. Her support and kindness really made a difference during the moving process. I’m very grateful for all the help I received and would highly recommend both Alison and Coopers Residential to anyone looking to rent a property.
Hi Olesea, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alison from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI would like to say a big thanks to Sophie , I appreciate her great customer service, she made me feel welcome and comfortable. Im happy with the property and im settling in well. 5 stars all the way! Thank you 🙂 …
Hi Gerry, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleHad a great experience with Coopers Letting Agency. From the first viewing to getting keys, communication was fast and professional. They were upfront about costs and flexible with appointments. No chasing them for updates, I was kept in the loop. Renting is usually a headache, but Coopers made it smooth. My Agent was Alison, she is simply Awesome. Very helpful and easy to reach out to. 5 stars well deserved.
Hi Lauri-Ann, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alison from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI would highly recommend Coopers Estate Agents (Uxbridge) based on my recent experience selling my flat. My initial contact with Kayleigh was very impressive- she was great at keeping in contact and on being transparent about the pricing strategy. Harry was the appointed sales negotiator. I honestly couldn't have wished for a more capable, friendly, professional, and committed person to help me get the flat sale over the line. I ended up having a bit of a tricky experience with the solicitor at the other end not moving things forward. Harry ended up making daily, sometimes twice-daily, calls to the other solicitor and he kept me in touch at every step of the way. At all times he was professional, diplomatic yet persistent and calm in the negotiations and he was very kind and supportive to me - a great communicator. I am incredibly grateful to Harry and the team - thank you!
Hi Louise, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Harry and Kayleigh from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAs somebody who was new to the rental process I opted for Coopers with several properties in mind. I have had the pleasure of being looked after by Alison - who is friendly, knowledgeable and explains both the properties and the process clearly and confidently. Alison keeps in regular contact with both myself and prospective Landlords making the experience a stress-free one knowing she has my interests at heart at all times,
Hi Chris, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alison from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleVery bad estate agent. Must avoid. All about profit. Do not care about tenants. Very cold and rigid agency.
5/5
GoogleI recently bought my first flat through Coopers in Uxbridge and had a great experience. Special thanks to Harry for being very supportive, responsive, proactive and helping to speed up the process. I’m grateful and would highly recommend
Hi Alex, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Harry from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleHave had a great experience with Cooper's so far. Especially Jack, very patient and was great in the viewing.
Hi Paul, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Jack from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe recently sold our house through Coopers in Uxbridge. We received an exceptional service from the whole team and especially Kayleigh who look after us all the way through the process. Truly a professional and knows her staff. 100% recommend
Hi Peppa, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh from our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI have been dealing with Coopers as my Lettings agents for many years now, most recently with Terence Price of their Ruislip office, and find their work exemplary. They are courteous, extremely professional and go the extra mile in finding the ideal tenants at the market rent on a speedy basis, to avoid any void periods. Thoroughly recommended for all my local lettings!
Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Terence at our Ruislip Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleMy main point of contact was Greg, and he was so helpful and made the process very smooth, always getting back to me on time and everything went according to schedule. Couldn’t have been happier with the service. would defiantly recommend using coopers Ruislip Manor branch!
Hi Stephen, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleBen and the team were great with the sale of our property, thank you!
Hi Ria, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Ben and the Team at our West Drayton office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI have been dealing with Coopers as my Lettings agents for many years now, most recently with Terence Price of their Ruislip office, and find their work exemplary. They are courteous, extremely professional and go the extra mile in finding the ideal tenants at the market rent on a speedy basis, to avoid any void periods. Thoroughly recommended for all my local lettings!
Hi Neil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Terence at our Ruislip Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreat experience working with Alfie, who has been very thorough, professional and responsive to our queries.
Hi JT, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleCoopers are more focused on quick transactions than achieving the best outcome for their clients. When I made an offer on a property, there was little effort to engage properly or provide any meaningful feedback. It came across as if they were only interested in closing deals quickly, rather than securing the best outcome. The way they handled my offer raised serious concerns about their transparency and honesty. Communication felt evasive, and I was left questioning whether they acted in good faith throughout the process. UPDATE: regarding reply. I’m disappointed by the suggestion that my review might be fake, it is entirely genuine and based on my personal experience with your branch. Please focus on addressing issues raised rather than questioning authenticity.
Hi Sid, Thank you for your feedback. We have searched our database and cannot trace your name. Unfortunately we do experience some fake google reviews, so we would be grateful if you could provide your contact number and address to allow us to respond fully. Alternatively, please contact our Sales Director, Russell Jones directly on 01895 549341 or russell.jones@coopersresidential.co.uk to discuss this as feedback of this nature is something we always wish to address.
5/5
GoogleGreat experience with Coppers Lettings Agency renting a house. The process was smooth, quick, and easy. Jessica P. was friendly and helpful throughout. Highly recommended.
Hi Vlado, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Jessica from our Uxbridge Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI had a very positive experience with this agency and would highly recommend them. I would especially like to express my sincere thanks to Jo Ball, who has been incredibly helpful throughout my time with them. The entire rental process was smooth and well-managed from the beginning, including the contract signing. I stayed with them for over three years, and during this time they were consistently supportive, responding promptly to any issues or questions I had. When it came time for me to leave London and close my contract, the team was very understanding and handled the entire process efficiently and professionally. I truly appreciated how seamless they made everything. I would also like to highlight Jo Ball’s exceptional support during my move-out. I was out of town at the time and faced several issues while vacating the property, but she handled everything on my behalf without needing to trouble me. Her support made a stressful situation much easier. Thank you again to Jo Ball, Julia, Katie, and the entire team for your outstanding service.
Hi Nanthakumar, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Jo, Julia and Katie from our Property Management Team did such a great job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleHaving recently secured a property through Coopers Residential, I am incredibly impressed with their service and highly recommend them to anyone looking to move. From the very first inquiry to the day I picked up the keys, the entire experience was seamless, professional, and, most importantly, stress-free. The process began with Alison, who was our main point of contact throughout. She was absolutely instrumental in getting everything moving. Right from the start, Alison helped us bit by bit, ensuring we understood every step of the tenancy setup. Her communication was consistent and clear, which really helped put our minds at ease during what is usually a very hectic time. She was incredibly organized, ensuring all the paperwork and "behind-the-scenes" processes were perfectly intact and handled efficiently. We also had the pleasure of meeting Sophie for our viewing. She was lovely to deal with, extremely polite, sweet, and knowledgeable about the property. She took the time to answer all our questions and made the viewing feel personal rather than just another appointment. It’s rare to find a team where every person you interact with is equally dedicated to providing a high level of service. What impressed me most about Coopers was how well-organized they are as a team. Moving can be overwhelming, but they broke everything down into manageable steps and stayed on top of every detail. If you are looking for an estate agent that is polite, professional, and genuinely helpful, look no further than Alison and the team at Coopers. We are officially settled in and couldn't be happier with how we were treated. Thank you all for the brilliant service!
Hi Prince Joshua, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alison & Sophie from our Uxbridge Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleTop-notch Service, Efficient, Affordable, and Hassle-free! "I had an outstanding experience with Cool Cribs. If you’re tired of the slow, overpriced 'status quo' of the rental market, this is the agent to go to. What stood out most was their incredible efficiency. They cut through the usual bureaucracy and streamlined the entire process, saving me a significant amount of time. Even better, they offered some of the most competitive rates I’ve seen, providing high-end service without the typical premium price tag. I’m also impressed by their proactive approach to maintenance. They don’t just close the deal and disappear; they ensure the property is in top shape and have a streamlined system for handling any issues, making the ongoing experience completely low-maintenance for me. Highly recommended for anyone who values their time and wants a modern, cost-effective rental experience!"
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
West Drayton has the most, with 617 reviews rated 4.9 out of 5, followed by Ruislip with 608.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards: Coopers Residential, Ruislip won Platinum; Coopers Residential, Ruislip Manor won Platinum; Coopers Residential, West Drayton won Platinum; Coopers Residential, Ickenham won Gold; Coopers Residential, Uxbridge won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
