Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
2,446 reviews across 10 offices and 4 platforms
Coopers Residential has 10 offices, in West Drayton, Ruislip, Ruislip Manor, Uxbridge (two offices), Hillingdon (four offices) and Hampton (Middlesex and Surrey). Together they have 2,446 reviews on four platforms, rated 4.8 out of 5 overall.
2,296
Reviews on Google
All 10 offices
27
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 10 offices
118
Reviews on Trustpilot
Business-wide
Coopers Residential's 10 offices, most reviewed first. Each has its own page.
Showing 2,284 reviews on Google only. Show every review
5/5
GoogleAlfie has been super helpful and endeavours to make bookings as convenient as possible.
Hi Sharon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRating only, no written review.
Hi Pratyush, thanks so much for taking the time to leave us a 5 star review, it's great to see that our Ruislip Manor Office has done such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleExcellent viewing conducted by Alfie 👍 …
Hi Charlie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI’ve had a great experience dealing with Alfie so far. He communicates promptly and has been approachable and professional. Excellent service!
Hi Sian, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie was very prompt and professional at all viewings, communication was clear and concise, extremely helpful! Thank you Alfie
Hi Emily, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleAlfie was very friendly and helpful at our viewing, and prompt with his email responses.
Hi Yash, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleThanks the team at Coopers for helping us complete the sale of our home, especially Ben. He was responsive, helped overcome challenges and kept on top of the sale throughout the process. We would happily use Coopers again in future.
Hi Jamil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleIt was very nice to make a deal with this agency, we had a lot of support from our Landlord and from the agency as well. They were ready to help with anything at any time.
5/5
GoogleCallum is a brilliant agent. He goes above and beyond to make sure the whole process stays on track.
5/5
GoogleAlfie was very kind and an easy person to talk to, while also being very professional and helpful too.
Hi Zakiyah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Alfie at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie, at Coopers, always does her utmost to resolve any matter that arises. She is personable, professional and efficient- everything you'd want, from a tenant's point of view, when dealing with a rental agency.
Hi Michael, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe received a fantastic service from Russell and the team at Coopers Ickenham and would highly recommend their honest and friendly approach.
Hi Ash, thanks so much for taking the time to leave us 5 star review, it's great to hear that Russell and the Team at our Ickenham office did such a fantastic job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI have been associated with Coopers Residential for more than 7+ years now and it has been such a smooth sailing. The team is pro-active, courteous and efficient in dealing with any issues I have faced in regard to my property. A special mention for Katie ,Julie and Susie. They have been really helpful as and when required. Thank you! Great team!
Hi Gaurav, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Susie, Julia and Katie all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleHave been using Coopers as a managing agent for a few years now. Javier and team have been professional and consistent in their services
Hi Jonathan, thanks so much for taking the time to leave us 5 star review, it's great to hear that Javier and the team are doing such a good job for you. We wish you all the best for the future where we hope to continue working with you. Thanks again, Coopers Estate Agents
5/5
GoogleWe found a house in Uxbridge thanks to Cooper Uxbridge and specially thanks to Ms Honor Peters, who is always available and approachable. Ms Honor provided an exceptional and outstanding customer service by arranging the viewing quickly and then processing everything smoothly until our moving into the new place. She is always available to answer any queries we raise. I highly recommend Coopers Residential in Uxbridge.
Hi Methuja, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Honor at our Uxbridge Office is doing such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleGreat service. Managing the letting of our property. Quick to respond to queries and resolve issues with tenants. Always friendly.
Hi Linda, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe recently worked with Greg and the team, and couldn’t be more impressed with the exceptional service he provided. Greg’s knowledge of the local market was outstanding, and his guidance throughout the process made what can often be a stressful experience feel seamless. He was always available to answer our questions, kept us updated at every stage, and went above and beyond to ensure everything ran smoothly. We couldn’t recommend Greg and the team highly enough to anyone looking for a reliable and trustworthy agent.
Hi Samuel, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleWe chose Coopers West Drayton when we put our house on the market. Callum, Josh & Ben have been absolutely amazing, very professional, informative and efficient. I would highly recommend them to anyone who’s looking to buy or sell a property.
Hi Seb, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Josh and Ben at our West Drayton Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI recently had the pleasure of completing my first home buying with Aaron Finnigan and Georgia Godfrey from Coopers, and the experience was nothing short of outstanding. Georgia was my first point of contact and played a crucial role in arranging the initial viewings. She was incredibly professional and approachable. When Aaron took over, he brought an exceptional level of knowledge and passion to the table. His familiarity with the area was impressive, and his inclusive approach stood out to me. He respectfully referred to the late property owner as "Mother," which added a personal and heartfelt touch that reflected his deep understanding of the situation. Aaron’s enthusiasm when describing the property and its surroundings was infectious, making me feel both informed and excited about the possibilities. What truly set Aaron apart was his ability to balance his responsibilities between representing me as a buyer and advocating for the seller’s interests. His communication was transparent, his advice thoughtful, and his commitment unwavering. He went above and beyond to ensure the process was as seamless as possible, demonstrating a level of service that exceeded my expectations. Coopers was the first agency I connected with upon arriving in the UK, and my experiences with them have been consistently marvelous. Every staff member I've encountered has been professional and supportive, and both Aaron and Georgia have raised the bar even higher. I would highly recommend Aaron Finnigan, Georgia Godfrey, and the Coopers team to anyone in need of property services. Their dedication, knowledge, and personal touch make them a standout team in the industry.
Hi Ajay, thanks so much for taking the time to leave us a 5 star review, we are so pleased to hear that Aaron & Georgia at our Uxbridge Office did such an amazing job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleRating only, no written review.
Hi Natalie, thanks so much for taking the time to leave us 5 star review, it's great to see that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleKatie completed the tenancy renewal for my property with professionalism, attention to detail and promptness.
Hi Roy, thanks so much for taking the time to leave us 5 star review, it's great to hear that Katie at our Ickenham office did such a good job for you. We wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
GoogleWhy is it always Ben who’s the problem? From what I’ve read in the comments, he comes across as one of the most unprofessional and downright pathetic guys out there. Let me guess, you’re going to pull some BS excuse from your database, say you “can’t find anything,” and sweep this under the rug. But honestly, “Ben Lloyds” seems to be doing nothing more than lining Coopers’ pockets instead of giving a damn about the seller or the buyer. That’s probably why he’s still with you, because as long as he’s closing deals, you couldn’t care less about your customers.
Thank you for your feedback. As expected we have searched our database and cannot trace your name, unfortunately we do experience some fake google reviews, so we would be grateful if you could provide your contact number and address to allow us to respond fully. Alternatively, please contact our Sales Director, Callum directly on 01895 546191 or callum.keane@coopersresidential.co.uk to discuss this as feedback of this nature is something we wish to address.
5/5
GoogleI recently work with Ben Marron from coopers residential for a property purchase. The team made sure the process was smooth from Day 1. It was great to see Ben respond to all queries and address any adhoc requests a FTB would have. Moving forward Coopers would be my go-to choice for any property related requests. Special thanks to Ben Marron.
Hi Abhijith, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI recently work with Ben Marron from coopers residential for a property purchase. The team made sure the process was smooth from Day 1. It was great to see Ben respond to all queries and address any adhoc requests a FTB would have. Moving forward Coopers would be my go-to choice for any property related requests. Special thanks to Ben Marron.
Hi Abhijith, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Ruislip Manor Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Coopers Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Coopers Residential is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2014 to 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Silver Lettings Agency of the Year Awards 2014 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Coopers Residential and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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West Drayton has the most, with 615 reviews rated 4.9 out of 5, followed by Ruislip with 605.
The 10 Coopers Residential offices, by town:
Yes. In The Trusted Agent 2026 awards, Ruislip won Platinum, Ruislip Manor won Platinum and three more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, North West London. The group and its branches have also won 7 other industry awards since 2014.
