Trusted Agent profile
★★★★★
1,125 reviews across 3 offices and 2 platforms
Conran Estates has three offices, all in London. Together they have 1,125 reviews on two platforms, rated 4.8 out of 5 overall.
1,110
Reviews on Google
All 3 offices
15
Reviews on Facebook
Business-wide
Conran Estates's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleErika Dunley at this office did a great job of proactively facilitating the communication between both sides' lawyers, which helped us (as buyers) achieve completion within one month of first viewing.PositiveResponsiveness
Dear Yue, thank you for choosing Conran to facilitate your purchase. I am thrilled that Erika added great value to your purchase and your lovely review means a great deal to us. Enjoy your new home. regards Simon
5/5
GoogleMyself and my brother are about to move into a new property. Nathan conducted the viewing and the whole process for moving into this property. Nathan's communication with us was professional, clear and simple. This is my second time using Conran Estates, nonetheless this time the customer service was even better. Thank you NathanPositiveResponsiveness, Quality, Professionalism
Dear Oreoluwa. Thank you for using Conran again. I am so glad Nathan performed so well for you. We really appreciate you taking the time to review our service. I wish you a successful 2021 and beyond. regards Simon
5/5
GoogleAn excellent experience with Conran and Erika - an unusually complicated process due to very specific circumstances and Erika kept me informed and up to date at all times. Very helpful when I needed it and really guided me through my first ever house purchase! Thank you Erika!PositiveResponsiveness, Quality, Professionalism
Thanks so much for your review Alison, Erika is humbled by your kind words. Congratulations on your first house purchase, we all wish you happiness in your new home. Regards Simon
5/5
GoogleGreat service from the start. Rob came around to my flat with a buyer already lined up, the marketing video and pictures were great quality. Nik was vital in pushing the sale over the line, which must have been hard with covid constraints and lots of people working from home. Thanks to the Nikki and the team at Conrad for a successful sale!PositiveResponsiveness, Professionalism
Hi Tom, thanks for the kind praise in your review. Rob & Nik are really appreciative; as I am. I wish you are happy 2021. regards Simon
5/5
GoogleGreat helpful and friendly service with Erika who helped the sale of our house. She was professional without being pushy, kept us updated frequently and helped chase requirements along the way. Would recommend Conran for selling or buying as we also viewed property they were selling.PositiveResponsiveness, Quality, Professionalism, Value
Hi Kay. Thank you so much for choosing Conran and for your kind review of Erika. I wish you and John many years of happiness in the new home. Stay in touch. Regards Simon
5/5
GoogleOur experience with Conran has been really positive as a buyer. We were in contact with other agencies and they were not honest with us or they didn’t know anything about the property that they were selling. We were first time buyers and our agent, Nikki Moody, made the process really easy for us and she has been absolutely fantastic! She answered all of our questions, she was really proactive and she helped us with all our concerns. We definitely recommend Conran as an agency to trust as they are honest and fair with both the seller and the buyer. They even gave us a gift box on the day we completed which was a lovely touch.PositiveProfessionalism, Value
I am so glad that Nikki's comprehensive and transparent approach to selling houses was such a great experience for you Laura. Enjoy the gift box and thank you for buying through us. Regards Simon
5/5
GoogleConran looked after our house sale. While it turned out to be more complex than expected - issues with our leasehold - Erika, Nikki and the team were amazing throughout and helped shepherd the sale over the line. They were incredibly professional and communicative throughout, and I wouldn’t hesitate to use them again. Highly recommended.PositiveResponsiveness, Professionalism
Thanks for your kind review Chris. I am please that Erika & Nikki add great value to facilitate your house sale. Often the most difficult bit of a transaction is the expertise in progressing each sale to completion. I am so pleased for you. Thank you for choosing Conran. regards Simon
5/5
GoogleRating only, no written review.
Thank you so much for your kind 5* review. Regards Simon
5/5
GoogleI was really happy with the service from Doug all the way through. Doug really stood out as someone who genuinely cared about both the seller and the buyer, which was actually quite unusual in my experience, having viewed a lot of flats! It did make the process less stressful as I felt Doug was trustworthy, very helpful and always got back to me very quickly. Nothing but high praise!PositiveResponsiveness, Professionalism
Hi Leanne, I think you have got Doug spot-on and thank you so much for the praise of Doug in your review. Doug is truly thrilled and humbled. Warmest regards Simon
5/5
GoogleI recently purchased my first property with Conran. The agent I dealt with is Hayden Deol. I have to say, I spoke to numerous agencies when I was choosing a property, and this is the most professional one, I have ever seen. Really great customer service, super responsive and helpful. Hayden is a brilliant agent and he made the long painful process of buying a house a lot easier and smoother. Thank you, Hayden! All the best, Aleks Dimitrova
Dear Dimitrova, thank you for your kind comments and Hayden is certainly humbled by them. Your review means a great deal to us all. Warmest regards Simon
5/5
GoogleAbsolutely amazing service from the team at Conran’s Greenwich. I’m a first time buyer and there were a few complications with the sale, but the team helped to push things along and we were eventually able to complete. Hayden especially went above and beyond - so grateful to him for all his hard work, which without the sale may not have gone through. Would definitely use Conran’s again in the future for selling/buying/renting.
Hi Lilly, thank you for your lovely review and mentioning Hayden, who is thrilled. Congratulations on your first purchase. regards Simon
5/5
GoogleMy wife and I recently moved into a wonderful new property in Deptford. We'd like to say a big thank you to Conran for their support and assistance in helping us move in, and in particular we could not have done it without our negotiator Chloe Mutimer. She was excellent throughout the entire process, from being flexible when arranging our viewing times right down to securing the flat for us. She stayed in regular communcation keeping us updated on the status of our application and made the experience of renting a property very enjoyable. Would highly recommend!
Thank you so much for your kind review of Chloe service & enjoy your new home. regards Simon
5/5
GoogleJodie from Conran Charlton is, by far, the most helpful lettings agent I have ever encountered. I can't thank her enough for being so responsive, flexible and kind during the time when rental market is extremely busy. She offered me a viewing immediately and I was able to secure a really lovely flat that same day. She was very informative and super efficient with the paperwork, thanks to which I moved into my new home in just 10 days after first seeing it.
Dear Akvile, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service from Hayden at Conran's Greenwich office. He was professional, responsive, proactive and warm. We wouldn't hesitate to recommend Conran.
Dear Chris, thank you for your kind review of Hayden at Conran Greenwich. We all appreciate your strong recommendation. Regards Simon
5/5
GoogleI am delighted to have met an incredible Conran Charlton Team. As a first time buyer, I truly value sincere support and guidance. Meeting Jodie and Jeff, both with exceptional people skills and years of expertise, has encouraged me massively. Their communication, knowledge, and warmth have provided me with outstanding motivation! I will be posting here again upon purchasing my first home with Conran’s team assistance! Nowadays, it is exceptionally important to meet people who are passionate about what they do and not just trying to hard sell or charge some fees. Thank you for your help, Jeff and Jodie! Estate industry needs more professionals like you)
Thank you so much for your kind words Iryna. Jodie and Jeff are thrilled to have added such great value to your buying experience. Regards Simon
5/5
GoogleRating only, no written review.
Thank you for leaving a review Augusto
5/5
GoogleConran have provided a very professional service and Abbie has been especially helpful both in getting the property online and providing updates on progress. I would recommend this agency :)PositiveResponsiveness, Quality, Professionalism
Hi Lisa, thank you for your strong recommendation and for the kind review. Warmest regards Simon
5/5
GoogleGreat service from Sam and Michael and the rest of the team in the Charlton office who handled our house sale. Professional and efficient throughout the whole process, great communication, highly recommend.PositiveProfessionalism
Hi Kerrianne. thank you so much for your review. It means the world to us. I am so happy we got you the result you deserve. Warmest regards Simon
5/5
GoogleAbbie was extremely attentive when helping us decide what area’s we liked best. She helped steer us in the right direction of where we needed to be to start looking for our dream home! Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleGreat and personable Estate Agents. Aidan is an absolute star. Prompt, always available, professional and saw everything with our search right through to the end. Highly recommend both Conran and Aidan particularly. Thanks WarrenPositiveProfessionalism
Hi Warren, thanks for reviewing Aidan's service. I am so pleased he came up trumps for you. Regards Simon
5/5
GoogleI highly recommend Aiden at Conrans in Charlton. He is polite, responsive and his passion shows his love for property. We didn't find a property in the end with him but we hope to use Conran in the future.PositiveResponsiveness, Professionalism
Hi Amy, I am sorry we didn't have the perfect property for you but I am so pleased Aidan dealt with your needs so diligently. We will get you something next time you are in the market for a new home!! Regards Simon
5/5
GoogleReally great experience with Will at Charlton from beginning to hopefully completing soon. Friendly, professional and responsive throughout and continued to keep us updated on progress! It's not easy navigating this process during Covid-times but Will has been exceptional to work with. Definitely reccommend their services!PositiveResponsiveness, Quality, Professionalism
I am so glad Will has looked after you. It has certainly been challenging with Covid, but we are nearly there. Thank you for your review Natasha. Regards Simon
5/5
GoogleJust starting our house journey and couldn't have found a better estate agent to help us than Will Roden. He is a breath of fresh air and truly a joy to work with. Such professionalism and knowledge but with a friendly smile and a calming manner. 10/10 Service, would recommend to everyone I know!
5/5
GoogleWill was great to work with on the purchase of our home. He was incredibly helpful, very communicative and extremely easy to navigate the purchase with. He brought a great deal of care to making this purchase possible for us and we are grateful for his support! Thank you Will!PositiveValue
Dear Kaushik. Thank you for reviewing Will's service. Congratulations on the successful purchase of your new home and I hope you have many enjoyable years there. Regards Simon
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (221 Greenwich High Road) has the most, with 583 reviews rated 4.8 out of 5, followed by London (46 Charlton Church Lane) with 332.
The three Conran Estates offices, by town:
Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum; Conran Estates, London won Gold; Conran Estates, London won Gold.
