Trusted Agent profile

Conran Estates reviews in London

4.8

★★★★★ Excellent

1,125 reviews across 3 offices and 2 platforms

www.conranestates.co.uk

Conran Estates has three offices, all in London. Together they have 1,125 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,110

Reviews on Google

All 3 offices

Facebook logo

4.2 / 5

15

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Our offices

Conran Estates's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Conran Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I've been very impressed with the professional service I've received from Rob and his team in the Lee office, in selling my property.

Dave · 14 March 2022 · Conran Estates London (42 Well Hall Road)

Agent replied

Thanks Dave, your review means so much to the team at Lee. regards Simon

5/5

Google

I found Conran to be extremely easy to deal with throughout the whole process. Special mention to Joelle Joncas who is very responsive, helpful and informative.

Matthew · 14 March 2022 · Conran Estates London (42 Well Hall Road)

Agent replied

Hi Matthew, thank you for your kind review especially the service you received from Joelle. Regards Simon

5/5

Google

Rob has an amazing team in this branch! Mickaela was really helpful during the viewing, she answered all my questions in detail and helped me to communicate with the vendor efficiently. Also big thanks to Joelle!

Elliot · 14 March 2022 · Conran Estates London (42 Well Hall Road)

Agent replied

Thanks Elliot, we all really appreciate the kind review. Regards Simon

5/5

Google

Conran helped us sell our flat and we would highly recommend them. Rob, Joelle and the rest of the team were very friendly and supportive throughout the whole process. We were really happy with how they photographed and promoted the flat for sale and they were very efficient and professional.

James · 14 March 2022 · Conran Estates London (42 Well Hall Road)

Agent replied

Hi James, Thank you so much for choosing Conran Lee to sell your home and also for your lovely review. Joelle and Rob are thrilled to have added value to the sale. Regards Simon

5/5

Google

We were first time buyers and found Conran to be the easiest and most helpful estate agents. We worked with Joelle and she made us feel at ease, that we were in capable hands, and she was very quick at responding. All round she helped make the process smooth and fun! We are very grateful for her help! Would definitely recommend to anyone looking to buy a property in this area.

Zoe · 14 March 2022 · Conran Estates London (42 Well Hall Road)

Agent replied

Hi Zoe, thanks so much for the amazing 5* review. Regards Simon

5/5

Google

I moved to Conran after my previous estate agent was proving useless and it was the right decision. I was dealt with by Rob who had a strategy planned for me to sell my flat, which indeed worked unlike the other estate agent who tells you to reduce your price if they cannot sell your property. This was not the case with Conran. Joelle was the negotiator I was dealing with, and she was very friendly, helpful and always communicating with me via phone or email. At the end, it all worked out and I am very happy with the service I received from both of them and Conran.

Jigme · 14 March 2022 · Conran Estates London (42 Well Hall Road)

Agent replied

Hello Jigme, thank you for trusting Rob and Joelle at Conran Lee with your flat. I am so pleased they got you the success you needed and had a marketing plan which was highly effective. Warmest regards Simon

1/5

Google

Rating only, no written review.

Divina · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Divina, I see your recent 1* review. Looking at our database I cannot see your details. We would love to put any experience put right, or find out if you have mistakenly reviewed the wrong company (there are a few unconnected businesses with the 'Conran' name). Therefore, I would be grateful if you could email headoffice@conranestates.co.uk so we can get to the bottom of the issue? regards Simon

5/5

Google

A Big thank you to Will, Aiden, Abbie, Sam and of course Michael for being professional and courteous through this entire process, could not recommend Conran Estate Agents enough!

Christopher · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Christopher, on behalf of Conran Charlton, it has been our pleasure to add value and we all wish you well for the future. Regards Simon

5/5

Google

Despite us eventually buying via another estate agent, we wanted to write and recommend Jodie who really helped Alima and I while we were searching. She really listens to what your situation is and gives honest advice based on what you tell her. Thanks again Jodie!

Nic · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Nic, thank you for taking the time to leave such a wonderful review. Its a shame we couldn't find you the right property, but please think of us when it comes to your next property search or sale? Regards Simon

5/5

Google

Big thank you to the amazing Jodie ter Brake for being an absolute dream of an agent. We ran incredibly, eye-wateringly late for a viewing and she was so kind and patient with us that it blew our minds. Her communication via phone and email is also prompt and seamless. When it comes to property, Jodie's knowledge knows no bounds and she went above and beyond in helping us on our journey. Jodie has fantastic local knowledge, a real cheerleader for the area and has plenty of insider tips. I have had the pleasure of dealing with the Brockley branch of Conran before, and this experience was just as wonderful. Jodie is an absolute asset to Conran in every way.

Holly · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Holly, thank you for your lovely review and I am so pleased that Jodie was so instrumental. I think she loved being called a 'Cheerleader' too! Regards Simon

5/5

Google

Great communication - always someone friendly at the end of the phone. They gave us sensible, practical advice, sold our house at a price we were really happy with after a very quick and easy viewings process and generally made the whole experience pleasant and simple.

Nicola · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Nicola, I am so pleased that the team at Conran Charlton got result required whilst ensuring it was a stress-free experience (as much as it can be!!). Thanks for choosing Conran and I wish you well for the future. Regards Simon

5/5

Google

Highly recommend speaking to Will Roden! My experience with him was exceptional! Will helped us with our new family home and did everything possible to secure it while getting us a great deal. Amazing guy and a real joy. Extremely patient, very responsive and always happy to assist us when needed. He consistently kept us updated throughout the process while chasing different parties when required. Excellent service from start to finish. Highly recommended.

Venh · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hello Venh, thank you so much for reviewing Will's service. Happy new year. regards Simon

5/5

Google

We’ve had a fantastic experience with Conran Charlton, from the valuation to the sale, the process and staff have been amazing. Their confidence and professional during viewings resulted in a very prompted sale so we couldn’t be happier. Will especially has been amazing. There was constant dialogue, and he was always happy to answer the phone/ email queries. He has made the process so much easier and pleasant. Every estate agent needs a Will! We have already recommended them to our neighbor and they have also said they have been very impressed.

Max · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Max, you are indeed correct, every agent does need a Will and I am thrilled that we have him and not our competitors!! Thanks for the 5* review Max, it honestly means so much to the guys at Team Charlton. Regards Simon

4/5

Google

We had a pleasant experience as a first time buyer using Conran and felt that overall the agents we worked with were calm, helpful and didn't put too much pressure on us. The reason for the 4/5 is that we did feel a little bit rushed at the end with our conveyancers advice to get a deed of variance for the ground rent and threats of the seller's seller pulling out. We've heard this before and I do wonder if it's a tactic to exchange and complete (it may not be). The seller's solicitor did give some good logic to proceed without it though, however there is always a chance this will come back and cause us problems when we try and sell. Overall we love the property we purchased and are grateful to Will and Jodie for all their help and being pleasant to work with. We would also definitely consider using Conran again down the line should we be selling, buying or renting, and would also recommend them. A big thanks to them for helping us with the purchase.

Mike · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Mike thank you for your kind review. I appreciate the comment about the rushed bit at the end. I assure you that we would never do this unless there was a real chance of the chain collapsing. As it was the sellers seller then we could only accept the information at face value - we also are not fans at this stage of the process when some sellers/buyer start threatening to collapse the chain. We will always mediate honestly and effectively to our clients - this is the ethos of Conran. Thank you for mentioning this point though. Congratulations on the purchase of your first home and, on behalf of the entire team at Conran Charlton, we wish you many years of happiness. Warmest regards Simon

5/5

Google

We recently both sold our property and purchased our new one through Conran Charlton. They handled the entire process fantastically, with a special shout out to Jodie for going above and beyond the call of duty on more than one occasion. She handled the process from initial valuation, all the way through to completion, expertly managing all parts of the chain, while patiently answering questions and providing reassurance. The path to exchange was challenging and I have no doubt that without her hard work, and Will on the sale side, we would not have been able to complete the transaction. I would recommend Conran to other buyers/sellers without hesitation.

Jen · 14 March 2022 · Conran Estates London (46 Charlton Church Lane)

Agent replied

Hi Jen, I am pleased that Jodie and Will were such a help. Your review means the world to us all. regards Simon

5/5

Google

Professional, responsive and a pleasure to deal with. Thanks Hayden

Edward · 14 March 2022 · Conran Estates London (221 Greenwich High Road)

Agent replied

Hi Edward, thanks for your review. Hayden is most pleased to add value to the process. Regards Simon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Conran Estates

Which Conran Estates office has the most reviews?

London (221 Greenwich High Road) has the most, with 583 reviews rated 4.8 out of 5, followed by London (46 Charlton Church Lane) with 332.

Where are the Conran Estates offices?

The three Conran Estates offices, by town:

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum; Conran Estates, London won Gold; Conran Estates, London won Gold.

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