Conran Estates reviews

★★★★★ 5/5

Google

I have to say I have nothing but praise for this team. They were very professional and had to work hard to make both sides to get to the point of the sale. Especially as I was a first time buyer and the vendor was also very pushy but they were brilliant at managing the situation and getting the whole process over the line. I don't think they could have done anymore. Both Ben and Olivia were really helpful and not too pushy, very down to Earth. I have to say I feel very fond of these estate agents and would highly recommend them.

Subhan · 22 July 2026

★★★★★ 5/5

Google

Antony has been assisting me in my search for my forever home. He has been professional and diligent and has listened to what my requirements are. Because of this I feel understood and that he understood what I was looking for from the get go. I know that if he phones me about a property that it won't be a waste of time going to a viewing. For this reason I would definitely recommend Antony if you are looking for an excellent estate agent to help in your search. Now I just have to be patient and fingers crossed that he will find my forever home!

Karen · 6 April 2026

★★★★★ 5/5

Google

We started looking for a house and having a proper Estate Agent helping you find the correct place is key. Antony was really helpful throughout the process. He understood what we were looking for, and showed us things that matched our criteria until we found the right one. He was prepared and on time every single time. The few times he wasn't sure about the answer he would find out and get back to us withing a day. I couldn't recommend him more.

Francisco · 30 March 2026

★★★★★ 5/5

Google

The best Estate Agents around. They made the sale of my property as stress free as anyone could! The team are great! Ben was the agent who sold my property, he was a hard working superb example of a good Sales Negotiator. There was nothing that proved to be too much trouble! They all did exactly as was expected and more as a team. I would recommend them to anyone wanting to sell a house in Chatlton. Michael has a team to be proud of. Thank you all so much!

Lea · 27 March 2025

★★★★★ 5/5

Google

We have recently sold our flat through Conran Estates with Olivia and Benjamin being our points of contact. We had failed to sell with a previous agent and we could really see the difference working with the team at Conrans. They understood the market and advised us really well on price. They are a proactive agent rather than just relying on online selling sites. They secured us a really good buyer and the progression has been so smooth, taking only 2 months from offer to exchange. The communication has been the best part about working with the team as they are so responsive. Thank you Olivia and Benjamin!

Saralou · 17 December 2025

★★★★★ 5/5

Google

So sorry for 1 star rating. I didn't know it was sent off, basically it was a finger error. I did not know I had rated her with a 1 star until I just got a message and I saw it. Let's get down to business. My 5 star ratings goes out to Debejah Morrison. From the get go she demonstrates excellent communication, extensive product knowledge, a customer centric approach, professionalism and consistent sales attitude. She goes extremely the extra mile to meet our needs as customers. Bejah, I affectionately called her, she embodies exceptional qualities that set her apart as a leader in her field. She possess outstanding communication skills between her and us as customers, also ensuring every interaction with us as customers is clear, professional and friendly. Debejah deep understanding of the services she represents allows her to provide accurate recommendations tailored to our unique needs. What truly makes her stand out as a 5 star agent is her strong mindset. She also goes the extra mile to address our concerns, resolve issues quickly and successfully and create an enjoyable experience from start to finish. Professionalism is a sign of her approach. Her attention to detail and follow through ensure that us as customers feel valued and respected throughout the process. Debejah, is a valuable asset to Coran Charlton Estate Agents, combining her dedication, skills and customer focused approach will drive success. All hats off to Debejah Morrison. Exceptional qualities young lady!

Nedrick · 12 December 2024

★★★★★ 5/5

Google

My 5 star ratings goes out to OWAIN WILSON. I had an outstanding experience with working with Mr Wilson from the Property Management Team. From the moment we connected, he was so professional, friendly and attentive to my needs as a tenant. He made the suitations smooth and straightforward, taking the time to answer all my questions and ensuring I understood everything clearly. What truly makes Owain stands out is his exceptional communication. He was always quick to respond to my emails and calls, and he handled maintenance or property concerns promptly, making sure everything was always taken care of with out delay. Owain was always on top of things. His proactive approach to ensuring the Property is well- maintained and his genuine care for me as a tenant and the property itself made my experience stress free I'm telling you. I always felt supported and respected, and he consistently went above and beyond to ensure my satisfaction was guaranteed. I highly recommend OWAIN WILSON to anyone in need of a professional and reliable Property personnel. His service is truly quite professional and off the chain. He has a great, warm and friendly attitude towards customer service. Job well done Sir Wilson. You are going places!

Michelle · 12 December 2024

★★★★★ 5/5

Google

From the very beginning to the final stages, Asiah went above and beyond to make the entire process as seamless, stress-free, and enjoyable as far as house buying goes! As a first-time homebuyer, I had countless questions and concerns, but Asiah was always there to guide me with patience, professionalism, and a wealth of knowledge. Her attention to detail, constant communication, reassurance, and genuine care made me feel confident at every step. Whether it was navigating negotiations, explaining complex paperwork, or providing reassurance during extremely stressful moments, Asiah was truly exceptional. She treated the purchase of my home with as much dedication as if it were her own, and her commitment to completing the transaction was evident throughout. I can’t thank Asiah enough for her tireless efforts, expertise, and support. Asiah has set the standard for exceptional service, and I believe her outstanding work deserves recognition.

Lily · 26 October 2024

★★★★★ 5/5

Google

The Conran lettings team are highly professional, dynamic and efficient. Annie’s work on securing excellent tenants, swiftly drawing up contracts and organising compliance certificates was seamless. Annie went above and beyond ensuring last minute works were completed ahead of my tenants moving in, which I greatly appreciate. Huge thanks to you Annie and also to Lorraine, Debejah, Shannon and Ruby. Each of you were excellent at all stages of the process. The Conran management team are now looking after my tenants and the property and once again are first class. Thank you Danielle and Debbie. I highly recommend Conran Estates.

Jane · 1 October 2024

★★★★★ 5/5

Google

We've been renting with Conran for 2 months now and the service is one of the best. I've rented through different agencies before, had viewings with oh-so-many more and Conran definitely stands out! When Lorraine showed us the property, it was almost a half an hour long viewing and she really took the time to answer all our questions regarding not only the property itself, but also the signing process, referencing, and then the renting itself. We dealt with Ruby as well, who was kindly taking care of us for part of the referencing process. Annie at the reception was great, very patient and lovely each time! Amazingly lovely team overall. Regarding problems fixing around the property, the property management team is great, especially Owain! Everything has been solved pretty quickly. Thanks so much to the whole team, looking forward to the upcoming years :))

Kornélia · 1 October 2024

★★★★★ 5/5

Google

Olivia is just simply amazing! Great client service, in fact outstanding! Always available, always pro active and I just feel completely confident when I'm dealing with her! 5 stars isn't enough! She's an 11 out of a 10, your lucky to have her

Jaime · 22 July 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Conran Agency, and my experience was nothing short of exceptional. From the outset, Annie, our agent, demonstrated professionalism, knowledge, and a genuine willingness to help. Annie's expertise made the entire process seamless and stress-free. She was always prompt in her communications, ensuring that we were kept in the loop every step of the way. Her attention to detail and dedication to finding the perfect property for us was truly impressive. Moreover, Annie's friendly and approachable attitude made it easy to discuss any concerns or preferences we had. She went above and beyond to ensure that the property met all our needs and was always available to answer any questions we had. I highly recommend Conran Agency, and particularly Annie, to anyone looking for a reliable and efficient letting agency. Their exceptional service and dedication to their clients set them apart from the rest.

Larisa · 27 July 2024

★★★★★ 5/5

Google

Benjamin was an absolute pleasure to work with. As a first-time buyer, I really valued the time he took to understand what I was looking for and to help me clarify what I truly wanted in a home. He’s personable, organised, and someone you can genuinely trust. I felt supported throughout the entire process and would wholeheartedly recommend him.

Julie · 13 March 2026

★★★★★ 5/5

Google

Despite being in Hong Kong, our experience with Conran Estate agents Lorraine, Annie, and Ruby were outstanding. Their professional support and prompt feedback were invaluable during our house rental process. Lorraine, Annie, and Ruby seamlessly guided us through virtual viewings, answered our questions promptly, and provided detailed information about the property. Their dedication made the entire process stress-free. When it came to negotiations, they skillfully represented us, ensuring we secured a great deal. Their efficient handling of paperwork made everything smooth, even from a distance. We highly recommend Conran and appreciate Lorraine, Annie, and Ruby for their exceptional service. Thank you for helping us find our new home.

Kiwi · 14 June 2024

★★★★★ 5/5

Google

Conran Estate Agents - Firstly, thank you lovely Kayleigh for placing me with Bobby, I received absolutely amazing teamwork from the Charlton team through their professional, honest and knowledge, they sincerely believed in my efforts to let my property and were very encouraging. The team did what they said they would do, and in record time as they understood the market. Their patience with me has been unique. Thank you Bobby for your support, Annie for your focus and bubbly Debejah for enquiries and follow ups and for all the listening ears and knowledge to help me navigate unfamiliar territories. Fabulous! Work! - A successful team - keep doing what you do. Much Appreciated Angelax

Angela · 14 August 2025

★★★★★ 5/5

Google

Lorraine one of the lettings agents at Conran showed me around a beautiful one bedroom. She is very professional and a warm welcoming friendly persona. She sat down and went through everything with me and made me feel comfortable. She showed the property well and highlighted all the best features. The aftercare i received was also extremely good with phonecall followups, and genuinely wanted the best for me. Couldnt have asked for a better service. Thank you Lorraine!

S · 22 May 2024

★★★★★ 5/5

Google

Very positive experience in selling my flat through Conran Charlton, particularly through Michael John and Hulya Veli. I have been in conversation with Michael for almost 4 years about his advice around the sale of my flat given it has been impacted by cladding. The service and counsel was both personal and professional. Hulya was great through the sales process once that had kicked off - communicative and helpful from start to finish. A happy client - thank you Conran!

William · 17 March 2024

★★★★★ 5/5

Google

I rarely feel inclined to leave a review for anything, let alone for letting agents, but Morgan has been amazing. She’s gone above and beyond from start to finish and she’s a testament to M&P.

Ellis · 22 July 2026

★★★★★ 5/5

Google

Exceptional: Debejah Morrison is exceptional has strong negotiation skills, excellent market knowledge, and a personalized approach. Well-presented: She has exceptional appearance made sure their listings are enticing and well presented. Expert: She offered an expert advice on property values and market trends. Professional: Was professional and reliable. Genuine: Really showed genuine care and support. Efficient: Realised Debejah had an efficient and effective work process.

ROYAL · 27 November 2024

★★★★★ 5/5

Google

Conran Charlton were with me every step of the way for the sale and purchase of my properties. Asiah was our main agent and was excellent at managing our viewings on our sale, giving feedback and getting us the sale! Then the follow up with chasing buyers/sellers/us/solicitors, Asiah never dropped the ball and made sure it went through. Michael (Manager) was so great with giving us market advice and insight/vision. We also used their mortgage service (which I have written a separate review for) and they have been looking after my mortgages for 10 years now.

Marianne · 23 February 2024

★★★★★ 5/5

Google

Olivia, Anthony and the team were excellent with our recent house sale - super responsive, always available for a chat, and great intel on the local housing market. Would highly recommend!

Emma · 22 July 2026

★★★★★ 5/5

Google

As first time buyers selling our property was quite tricky but the team at Conran Charlton did a great job throughout. We worked with Asiah during the conveyancing and I couldn't have asked for a more effective and dilligent person. She went above and beyond in so many instances and worked so hard to help us meet tricky deadlines. We really appreciate her work and that of the team around her in making it all work out. I would strongly recommend Conran Charlton for their work at every stage of the process.

Chris · 26 October 2023

★★★★★ 5/5

Google

I had a pleasant experience during my first viewing. Lorraine was amazing, welcoming and attentive. She took the time to answer all our questions, making the process smooth and stress-free. I also viewed another property with a different company the same day, and the difference in customer service was like night and day. Thank you, Lorraine, for making the experience so positive!

Khaled · 17 October 2024

★★★★★ 5/5

Google

It took us over a year to sell our house. It wasn't Conran's fault - the property was problematic, and the first buyer pulled out in the last moment, and then another one pulled out, too. Conran's team never gave up on us and kept working tirelessly on finding us a new buyer. I've dealt with a few of their colleagues - Michael, Hulya, another lady whose name I forgot. But above all, I would like to mention how absolutely brilliant Kellie was. I couldn't have asked for a better agent - apart from her application to duty, she is kind, empathetic, patient, and altogether a wonderful human being. She was always there for me, to answer any query or if I needed support with something else, and I genuinely cannot thank her enough for everything she has done!

Michael · 26 September 2023