5/5
TrustpilotGeorge Barker at Cluttons…
George Barker at Cluttons is a pleasure to work with. He is incredibly responsive, professional and excellent at sales progression. I wouldn’t hesitate to recommend him.
Trusted Agent profile
Cluttons estate agents in London and Tower Hamlets
★★★★★
655 reviews across 4 offices and 3 platforms
Cluttons has four offices, in London (three offices) and Tower Hamlets. Together they have 655 reviews on three platforms, rated 4.6 out of 5 overall.
534
Reviews on Google
All 4 offices
8
Reviews on Facebook
Business-wide
113
Reviews on Trustpilot
Business-wide
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Our offices
Cluttons's four offices, most reviewed first. Each has its own page.
- Cluttons London (36 Horselydown Lane)36 Horselydown Lane, SE1 2LN317 reviews · 206 on Google (4.7)11 in the last 90 days
- Cluttons London (23 Albion Street)23 Albion Street, W2 2AS248 reviews · 134 on Google (4.9)11 in the last 90 days
- Cluttons Wapping3 Wapping High Street, Wapping, London, E1W 1LS, E1W 1LS235 reviews · 120 on Google (4.6)15 in the last 90 days
- Cluttons London (73 Sloane Avenue)73 Sloane Avenue, SW3 3DH184 reviews · 74 on Google (4.7)11 in the last 90 days
Latest reviews from every Cluttons office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleThe team at Cluttons are wonderful. I couldn’t recommend them enough.
5/5
GoogleBrooke was absolutely brilliant! She had the perfect balance of professionalism and fun, which made the whole process so much easier and less stressful. She was super quick to reply to emails and always made sure I had all the info I needed right on time. It just took two weeks from viewing to contract sorted. Highly recommend both her and the branch team.
5/5
TrustpilotMy experience with Cluttons has been…
My experience with Cluttons has been outstanding over the years. They have helped us locate and purchase our flat and recently assisted in searching for a new rental. A special thanks to Brooke whose communication with us has been exceptional! She has gone out of her way to help us with viewings and keeping us informed on new properties in the market all whilst making us feel at ease. I would definitely recommend Cluttons to everyone!
5/5
TrustpilotExcellent local service
I have used Cluttons Islington to both manage a rental property and help in the sale of the property. Chris, James, Hamish and the whole team have been incredibly helpful over many years of work together. They provide a personal service and invest extra effort to help resolve any issues. Highly recommended to all.
5/5
TrustpilotAlways professional
Always professional. They made the renting process easy and efficient. Jutice is also very friendly and provides good advice through the process. Overall, very satisfied with the service.
5/5
TrustpilotAmazing service by Cluttons in Chelsea
Amazing service by Cluttons in Chelsea. Welcoming and very informative! I was able to find a suitable apartment within days of meeting their agents.
5/5
TrustpilotBig thanks to Brooke Darwood for…
Big thanks to Brooke Darwood for helping my boyfriend get his flat sorted so quickly and smoothly! Super helpful and made the whole process really easy. Highly recommend! Exceptional service from start to finish.
5/5
TrustpilotHamish and James were fantastic in…
Hamish and James were fantastic in helping with the recent sale of my flat from finding the right buyer through to completion and even helping me arrange the furniture removal and meter readings. Both are friendly and professional and I am happy to recommend them to anyone.
5/5
TrustpilotWe received outstanding service and…
We received outstanding service and help from Hamish to help purchasing our first property in Islington. Highly recommend!
5/5
TrustpilotThe team at Cluttons is amazing and…
The team at Cluttons is amazing and found me the perfect studio! Special thanks to Rebecca for her help.I highly recommend this agency. I feel so at home living here, and they provide excellent service whenever I need anything :)
5/5
GoogleHarry Ormonde (at Cluttons LLP, Wapping) is an excellent, top-rated estate agent. I had to move to London from Cambridge due to work and was looking for a furnished apartment with parking close to my new workplace. Harry found me this amazing apartment at Wapping which ticked all the items on my checklist. More importantly, the landlady had a bad experience with the previous tenant and needed a lot of assurance and convincing to let out the property to me. Harry was able to convince her on my behalf and was able to close the deal within a matter of days. Throughout the process, I have found Harry to be extremely professional, meticulous and an effective communicator. I'd whole heartedly recommend his services to anyone looking for a place in London. Cluttons LLP should be proud to have an employee like Harry working for them.
5/5
GoogleWe had an amazing experience with Abby Perry managing our first purchase. Throughout the entire process we’ve been pleasantly surprised with Abby’s prompt communication and involvement. Thank you so much for all your incredible work and dedication! Your commitment made a positive difference for us. We felt confident and assured, knowing we could rely on you at every step.
1/5
GoogleAvoid Cluttons Estate Agency, A Nightmare Experience Our experience renting a property through Cluttons was nothing short of appalling. The property, located on Smith Terrace, Chelsea, was advertised as a long-term unfurnished rental. The agent assured us repeatedly that the landlord sought a long-term tenant, which aligned with our requirements. However, this assurance turned out to be a facade. Initial Negotiations and False Promises We requested the removal of all furniture, consistent with the property being rented unfurnished. The agent assured us the landlord was "very flexible" and agreed to these terms. Yet, from the moment we moved in, the landlord exhibited bizarre and unprofessional behavior, refusing to acknowledge us in person and insisting on communication solely through written letters, which we dutifully complied with for six months. Mismanagement and Lack of Support After six months, the landlord engaged Cluttons to manage the property again. During their inspection, we were commended for maintaining the property to a high standard. However, despite multiple follow-ups, we never received confirmation of the landlord's satisfaction. Instead, after just ten months, we were served a Section 21 notice to vacate the property with no explanation. Abrupt Eviction and Lack of Compassion Despite requesting a reasonable extension to find a new property during the challenging summer rental period, Cluttons offered no support. Their indifference compounded the stress of finding a new home. Eventually, we moved out, only to face further issues retrieving our deposit. Deposit Disputes and Silence After moving out, the landlord made an unjustifiable claim, demanding £3,500 for the storage of furniture removed to fulfill the rental agreement. This charge was baseless, as the property was rented as unfurnished, and there was no mention of such fees in the contract. Cluttons remained unresponsive for weeks, only reappearing when we noticed the property was back on the market at a new price. Their excuse? "That’s handle by a different team, not me". Final Thoughts Cluttons demonstrated blatant favoritism toward the landlord, failing to uphold their role as neutral managing agents. If you’re considering renting through Cluttons or looking at properties on Smith Terrace, think twice. Their lack of professionalism, poor communication, and disregard for tenant rights make them an agency to avoid. If the agency describes the landlord as "odd" (their word, not mine), take it as a red flag. It’s a scam in disguise, enabling them to churn through tenants and create new contracts every year. Save yourself the frustration, look elsewhere!
1/5
TrustpilotAvoid Cluttons Estate Agency, A Nightmare Experience
Our experience renting a property through Cluttons was nothing short of appalling. The property, located on Smith Terrace, Chelsea, was advertised as a long-term unfurnished rental. The agent assured us repeatedly that the landlord sought a long-term tenant, which aligned with our requirements. However, this assurance turned out to be a facade.Initial Negotiations and False PromisesWe requested the removal of all furniture, consistent with the property being rented unfurnished. The agent assured us the landlord was "very flexible" and agreed to these terms. Yet, from the moment we moved in, the landlord exhibited bizarre and unprofessional behavior, refusing to acknowledge us in person and insisting on communication solely through written letters, which we dutifully complied with for six months.Mismanagement and Lack of SupportAfter six months, the landlord engaged Cluttons to manage the property again. During their inspection, we were commended for maintaining the property to a high standard. However, despite multiple follow-ups, we never received confirmation of the landlord's satisfaction. Instead, after just ten months, we were served a Section 21 notice to vacate the property with no explanation.Abrupt Eviction and Lack of CompassionDespite requesting a reasonable extension to find a new property during the challenging summer rental period, Cluttons offered no support. Their indifference compounded the stress of finding a new home. Eventually, we moved out, only to face further issues retrieving our deposit.Deposit Disputes and SilenceAfter moving out, the landlord made an unjustifiable claim, demanding £3,500 for the storage of furniture removed to fulfill the rental agreement. This charge was baseless, as the property was rented as unfurnished, and there was no mention of such fees in the contract. Cluttons remained unresponsive for weeks, only reappearing when we noticed the property was back on the market at a new price. Their excuse? "That’s held by a different team, not me".Final ThoughtsCluttons demonstrated blatant favoritism toward the landlord, failing to uphold their role as neutral managing agents. If you’re considering renting through Cluttons or looking at properties on Smith Terrace, think twice. Their lack of professionalism, poor communication, and disregard for tenant rights make them an agency to avoid.If the agency describes the landlord as "odd" (their word, not mine), take it as a red flag. It’s a scam in disguise, enabling them to churn through tenants and create new contracts every year. Save yourself the frustration, look elsewhere!
5/5
GoogleGreat experience selling my flat through Cluttons. For me the agent’s knowledge of the area and its buildings was of huge value throughout the sales process. Thanks especially goes to George for his professionalism and expertise.
5/5
GoogleGeorge Barker at Cluttons is a pleasure to work with. He is incredibly responsive, professional and excellent at sales progression. I wouldn’t hesitate to recommend him.
5/5
GoogleIt was a pleasure to work with Cluttons, especially George who was very professional, helpful, courteous and sometimes went above and beyond what was asked. He was always available or at the end of a phone to answer any questions or sort out any problems. We would highly recommend Cluttons and especially George.
5/5
GoogleBek Aripov was fantastically helpful and knowledgeable when it came to the sale of our property. The process was seamless and fast, I believe this was down to Bek. Many thanks and I look forward to working with you again.
5/5
GoogleReally enjoyed working with Bek Aripov. At every stage, from viewing to submitting an offer he was very responsive and took every opportunity to make the transaction happen. He was also very persistent with keeping my and sellers legal teams honest to their deadlines, ensuring a swift (to the extent possible) transaction. He was also very easy to communicate with, and was online almost 24/7 ready to respond to any questions. Overall, very grateful to Bek for making the purchase of my first home possible.
5/5
GoogleBest experience i’ve had with an estate agent in London. They made the experience very seamless and clear throughout the way. Matt in particular was very kind, he guided me through the entire process and answered all my questions.
5/5
GoogleFrom first listing online to handing over keys to the new tenant 14 days later, Laura & her team in Wapping did a great job. Good market intelligence, supportive advice & professional photography marketed the property effectively. Calum was especially helpful in managing the viewings efficiently & expedited all the formalities to a swift resolution. Alkis turned the documentation around quickly & the overall team delivered a good tenant in double fast time. Many thanks!
5/5
GoogleI just bought and sold through Cluttons Tower Bridge, working with Bryn Jenkins and George Barker. They were exceptional, Bryn kept on top of both transactions and helped to smooth the way. They were both a real pleasure to work with. Very highly recommend. Thank you!
5/5
GooglePolite, professional efficient service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cluttons
Which Cluttons office has the most reviews?
London (36 Horselydown Lane) has the most, with 317 reviews rated 4.4 out of 5, followed by London (23 Albion Street) with 248.
Where are the Cluttons offices?
The four Cluttons offices, by town:
- London (23 Albion Street): 23 Albion Street, London, W2 2AS
- London (36 Horselydown Lane): 36 Horselydown Lane, London, SE1 2LN
- London (73 Sloane Avenue): 73 Sloane Avenue, London, SW3 3DH
- Tower Hamlets: 3 Wapping High Street, Wapping, London, E1W 1LS, Tower Hamlets, E1W 1LS
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