Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleDuring my flat search I used two branches of Circa and both were excellent, professional and very helpful throughout. Winnie at Circa EC2 helped me with putting an offer in for a property and getting terms and requests approved with the landlord in a very communicative way that advocated for me as a prospective tenant as much as for the landlord, something all too rare in the London market. I would highly recommend Circa to anyone searching for a flat in London over any other letting agent I have used.
Ross Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 11 June 2024
Hi Ross, Thank you very much indeed for your review. It is kind of you to take the time and trouble to post your thoughts. We greatly appreciate it.
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5/5
GoogleFound a new apartment to rent with Maddie recently, and she was absolutely fantastic!
Maddie is the most patient and kind person, always super helpful (thorough answers to questions) and is great at communication (immediate responses and easy to reach).
She made the whole process unintimidating and very smooth. π©·
Kaya Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 24 August 2024
Hi Kaya, Thank you so much for your terrific review. Maddie was delighted to help. Thanks for the great feedback.
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5/5
GoogleGreat experience with Winnie! She got us over the line with our ideal property and went the extra mile to get some of our requests accepted.
Stina Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Stina, Thank you for posting your review. We are so pleased we were able to help. Enjoy your new apartment. Thanks again.
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5/5
GoogleI worked with Winnie on a securing a rental property and it was a brilliant experience. Very easy, professional, and efficient process which got the best result for everyone involved.
Nadia Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Nadia, This is very welcome feedback. Thank you for taking the time and trouble to post it. Enjoy the new apartment.
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5/5
GoogleWinnie Oberia helped us to locate a property to rent. She has been responsive and demonstrated her profession to process the agreement. We enjoyed the experience of renting a unit with her.
Tina Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Tina, Thank you very much for passing on this great feedback. We are delighted you have had an enjoyable experience and very much hope you enjoy your new home. Thanks again.
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5/5
GoogleI had a great experience with Circa. Maddie provided excellent service - she was knowledgeable, responsive, and made the whole process smooth and stress-free. I felt well-taken care of as a client and would definitely recommend their service to others looking to rent.
Ahmad Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Ahmad, Maddie is so pleased she was able to help and it is very kind of you to trouble to post this fabulous review. Thank you very much.
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5/5
GoogleWe worked very closely with Winnie on securing our dream property and she was so attentive and helpful. We were worried it would take forever to close but she was super on top of things and we managed to get through all of this in really short order.
Really thankful for Winnie and her support, she was so professional and helpful and now we have our dream apartment π
Stephen Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Stephen, This is terrific feedback. Thank you very much for troubling to post your review. We are delighted Winnie was able to find you your new home.
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5/5
GoogleRating only, no written review.
AydΔ±n Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Aydin, Thank you for your five star review. We are delighted to learn you were happy with our work. Thanks again.
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5/5
GoogleHey, I'm an international student, and all I can say about Maddie's service is WOW! She is incredibly quick to respond to questions and even goes above and beyond by answering after hours. The entire team is fantastic and always ready to explain any unfamiliar terms.
Karim Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi Karim, Thank you for this terrific review. Maddie is thrilled to have her efforts recognised. We are always grateful to get feedback from our clients. Thanks again.
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3/5
GoogleAvoid. Avoid. Avoid.
They will chase you for rent before itβs due but they donβt respond actively to your deposit return. It took over a month and numerous calls and emails(everyday) to eventually get my deposit back. Donβt hesitate to use TDS! They actually protected me!
Poor property management! They will be very picky about cleaning at the end of tenancy! Be ready to push back. They will look at every possible deduction such as weathered balcony doorβ¦
All in all, itβs been very disappointing service.
R Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 9 November 2024
Hi RW, We are very sorry that you did not feel we looked after you properly. We have an exceptional team which we are very proud of and apologise if we fell short of your expectations.
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5/5
GoogleIβm an international student from Thailand, and this was my first time renting a place abroad. Maddie at Circa was amazing and helped me a lot through the whole process. She made everything easy and stress-free. I highly recommend Circa to anyone, especially other international students, looking for a place to rent in London.
Varith Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 24 August 2024
Hi Varith, Thank you for your feedback. We are really pleased to have been able to make the renting process as least stressful as possible. Thank you also for the great recommendation.
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5/5
GoogleA great team, especially Megan Gates. A great helper! An agent really wants to recommend!
Herbert Β· 14 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 11 June 2024
Hi Herbert, We really appreciate it when our customers take the time and trouble to post their feedback. Thank you very much.
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5/5
GoogleCirca London is a team of fantastic agents! Not only are they incredibly professional, but they really go above and beyond. I was in a bind in terms of finding a property and quick. Umar and his team are so great! They are communicative and understand the stresses that come with flat hunting in London, as well as the pressures and stresses that come with being a tenant. I have already recommended them to my friends who are looking for flats and I would absolutely recommend them to more people in the future!
Sandy Β· 11 April 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 11 June 2024
Hi Sandy, This is terrific feedback. Thank you very much for being so kind as to take the time to submit your review. we are most grateful.
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5/5
GoogleThank you Circa provided such a professional service to close the tenancy agreement for me I such a short time. Your strong teamwork, smart advice, approachable and flexible working mode truly impressed me!
VCS Β· 22 March 2025 Β· Circa London (118 Southwark Street)
Agent replied Β· 16 April 2026
Hi VCS, Thank you for your feedback and for taking the trouble to post it. We are grateful and delighted everything worked well.
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5/5
GoogleI had a lovely experience dealing with Cameron during the process of buying our home. He was always easy to reach and very accommodating with our requests.
AK Β· 21 March 2025 Β· Circa Residential Property
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5/5
GoogleAs a family of five, we rented a property in the heart of Fulham for about 2 years. Very much appreciate the diligence in any issue with the property. First, Sean and the last period, Georgia, both did a fantastic job. The checkout process was fair and quick. Thank you, Circa team!
David Β· 19 March 2025 Β· Circa Residential Property
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5/5
GoogleShireen Usmani is my rental house manager. She is excellent and warm to provide me with the help I need and actively deal with the problems that need to be repaired and fixed in my house. Any landlord or tenant should be happy to have a manager like her.
G Β· 14 February 2025 Β· Circa London (59 Great Eastern Street)
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2/5
GoogleAs a homeowner transitioning to renting, I found my experience with this estate agent disappointing. Their communication felt abrupt and dismissive, and I often felt pressured rather than supported. A little more kindness would have gone a long way.
Luke Β· 1 February 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 2 May 2025
Hi Luke, We apologise for making you feel pressured. This is not in any way, our way of operating. If you are still looking or we can help in any way, please do let us know by emailing us at info@circalondon.com . Again, we apologise if we made you feel uncomfortable.
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5/5
GoogleHighly recommend! They were incredibly helpful in assisting me in renting a new place quickly and efficiently. Their team was responsive, knowledgeable, and went above and beyond to ensure a smooth process. A special thanks to Maddie and Kate for their guidance and support throughout the process.
Manuel Β· 26 January 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 2 May 2025
Hi Manuel, We are very pleased that you were happy with our service and thank you for taking the time to post your review. We very much appreciate it. Thanks again.
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5/5
GoogleLived in their managed flat for 8 years. Sean and Georgia are amazing staff. Got deposit back promptly after inspection. No hidden fees and etc.
Brigita Β· 16 January 2025 Β· Circa Residential Property
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3/5
GoogleWhen I was looking for a property to rent, I had really pleasant experience with Circa London and management of satisfactory during tenancy. The check out process was smooth until the end of tenancy date. However, I must say that deposit repayment process was not what I expected. I believe Circa London has professional members of staff in managing the tenants before and during the tenancy. However, Circa London should not undermine its responsibilities to the tenants whose tenancy ended for issues like deposit re-payment process. Circa London should realise that it is the last process that tenants go through with the agency and the experience from it would be the final impression of the agency that the tenant will remember.
Seok-Hwan Β· 2 January 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 11 June 2024
Hi Seok-Hwan, We are very sorry that you have felt compelled to leave this review. We will immediately investigate this matter and revert to you via email. We apologise for the inconvenience you have suffered and please rest assured we will respond to you swiftly to resolve the issue.
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5/5
GoogleThey were very responsive, transparent, and helpful throughout the entire process.
Khurram Β· 2 January 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 26 December 2024
Hi Khurram, Thank you for your five star review. Weβre very glad you were happy with our services. Thanks again.
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5/5
GoogleRating only, no written review.
Mudrek Β· 2 January 2025 Β· Circa London (59 Great Eastern Street)
Agent replied Β· 26 December 2024
Hi Mudrek, Thank you for taking the time and trouble to post your review. Weβre most grateful.
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5/5
GoogleI have upgraded from 4 (initial term) to 5 stars (renewal) as the renewal process was managed on time (with two months to spare) and evened out discrepancies between tenant's and landlord's price targets in a rational approach, to meet a mutually beneficial conclusion. Thank you Marissa!PositiveResponsiveness, Quality, Professionalism, Value
E Β· 15 December 2024 Β· Circa London (118 Southwark Street)
Agent replied Β· 29 December 2024
Hi Erik, Thank you very much for taking the time and trouble to upgrade your review to 5 Stars. We greatly appreciate the feedback. We are happy you are going to be with us for longer. Thanks again.
Hi Erik, Thank you very much for your review. We apologise for the failure to repair the water damage during the void period. We will establish exactly why this happened and put measures in place to try and ensure such an eventuality won't be repeated. Thanks again.
Hi Erik, Regrettably as the water damage was from the apartment above, we were beholden to their insurers and unfortunately, they were not quick in dealing with the matter. Once again we apologise for this and thank you for taking the time to post your review. It is much appreciated.
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