Circa London reviews

★★★★★ 5/5

Google

I've had terrible experience with agencies in the past, but Circa changed that for me, and I can attribute this largely to Maddie. Maddie was an absolute pleasure to deal with from start to finish. She was consistently responsive, cooperative, and always tried to find solutions rather than obstacles. What really stood out was the level of care and effort she put in, it genuinely felt like she was helping me as if she were looking for a place herself. She brought great energy to the whole process and, honestly, she was the main reason I felt confident moving forward with the tenancy. A refreshing and genuinely positive experience!

Sarah · 14 February 2026

★★★★★ 5/5

Google

Maya was amazing to work with. My situation was pretty complex and not straightforward at all, but she guided me through every step with patience and real attention to detail. She was always responsive, always on top of things, and made the whole process feel manageable. I felt supported the whole way. Great energy, great communication, and genuinely great results. I’m very happy with how everything turned out and would recommend her without hesitation.

Anton · 14 December 2025

★★★★★ 5/5

Google

Sol was and has been a great help since we first enquired about a property. He was very accommodating and we were able to secure our lease virtually from Australia, which wouldn't have been possible without hin being there on this journey to help us, as we make our move to London. We couldn't thank him enough. We've had such a positive experience thus far. We will be sure to recommend Circa to anyone who is looking to rent.

Karlene · 14 October 2025

★★★★★ 5/5

Google

I had a great experience renting a property with Circa. The staff were so efficient and responsive that the whole thing was sorted within days of me finding the ad. A shoutout to Maddie for her patience in explaining the process. Update: A huge shoutout to Karolina for incredible turnaround when my heating and hot water broke. The engineer attended and solved the problem on the same day!

Kenny · 14 January 2026

★★★★★ 5/5

Google

Robby and Sol made what could have been a stressful process feel so easy. I was back in my home country and handling everything virtually, while my flatmate was there in person and still, everything went so smoothly. They were always quick to respond, super clear with communication, and made sure both of us felt supported every step of the way. It really stood out how friendly and approachable they were, which made the whole experience feel effortless rather than stressful. We’re really thankful for all their help and would absolutely recommend them to anyone looking for a new place!

Carla · 24 August 2025

★★★★★ 1/5

Trustpilot

Shireen is the most incompetent…

Shireen is the most incompetent representative I have come across. After repeated attempts to reach out to her about an issue within my partners property, she did not bother to respond and I had to reach out to her manager. Till my last day she has been terrible and caused an unsettling experience, she held my deposit over the period allowed as she had forgotten.

Sahil · 10 August 2026

★★★★★ 5/5

Google

This has been the fastest response time we’ve ever experienced and the smoothest rental process we’ve had to date. Maya and Sabrina made the whole process so easy for us that we were able to complete everything within a week without any stress. We’d like to thank the entire team very much!

G · 14 March 2026

★★★★★ 5/5

Google

Circa London is a team of fantastic agents! Not only are they incredibly professional, but they really go above and beyond. I was in a bind in terms of finding a property and quick. Umar and his team are so great! They are communicative and understand the stresses that come with flat hunting in London, as well as the pressures and stresses that come with being a tenant. I have already recommended them to my friends who are looking for flats and I would absolutely recommend them to more people in the future!

Sandy · 11 April 2025

★★★★★ 5/5

Google

Sol was one of the best agents, we’ve had in a long time. Always trying to be on the side of potential future tenants, very responsive and understanding. Would definitely recommend him, as an agent, for someone who is looking for new properties :)

Mariia · 14 March 2026

★★★★★ 5/5

Google

Sol was incredible, he helped us from start to beginning making a process that should have been stressful become something smoother. Very polite at all times as well, thanks to him we got an amazing flat with incredible views for an excellent price. Truly, there are no words to describe the amount of help and patient he provided us with.

Aaron · 14 October 2025

★★★★★ 5/5

Google

As international students, finding a place in London can be really stressful, but Maddie and Kate made everything so much easier. They were always kind, patient, and quick to respond to our questions. Thanks to them, we found a lovely flat and the whole move-in process was smooth. Highly recommend their service!

Zibo · 14 October 2025

★★★★★ 5/5

Google

I had a really good experience with Circa London. The process was smooth from start to finish. Sol and Kate were available and happy to help on any topic.

Mattia · 7 April 2026

★★★★★ 5/5

Google

Maya has been nothing but the best throughout the whole period of my flat hunting journey.. from viewing to securing the flat and guiding me with all the documents processes. It's my first time working with Circa but I definitely can say that I'll be using them again in the future and would 100% recommend it to my friends!

Aim · 14 June 2025

★★★★★ 5/5

Google

Sol was incredibly helpful with the entire process. I genuinely wouldn’t have gotten the flat without him. Thank you, Sol, for your support and patience in this.

Desislava · 24 March 2026

★★★★★ 5/5

Google

Had a great experience with the team at Circa London! Sol was incredibly helpful throughout the entire process with constant communication, transparency and promptness. Highly recommended!

Tudor · 14 March 2026

★★★★★ 5/5

Google

Winnie was an absolute angel such a pleasure dealing with her she was so so helpful, patient and worked really fast to help me move in as soon as humanly possible. Would highly recommend, so glad to have dealt with so many wonderful people who really care about their tenants 💕 …

Caterina · 14 July 2025

★★★★★ 5/5

Google

Sol is an amazing agent and communication with him has been clear and polite the whole time. His help has been precious and I would sincerely recommend him.

Leonardo · 14 February 2026

★★★★★ 5/5

Google

Sol was a brilliant letting agent, he knew the market very well and had good knowledge of the properties he was showing. Pleased with the services offered through Circa.

Hannah · 14 January 2026

★★★★★ 4/5

Google

Excellent customer care from Umar and Maddie. They helped me find an apartment and made the process fast and efficient. Umar was an excellent property manager - always very helpful and responsive. I did not enjoy the service provided by Marissa during the renewal process, it felt very pushy and less polite. However, besides this one episode, I had a positive experience with Circa

Hanna · 3 December 2024

★★★★★ 5/5

Google

Found a new apartment to rent with Maddie recently, and she was absolutely fantastic! Maddie is the most patient and kind person, always super helpful (thorough answers to questions) and is great at communication (immediate responses and easy to reach). She made the whole process unintimidating and very smooth. 🩷

Kaya · 14 April 2025

★★★★★ 1/5

Google

Irresponsible and unacceptable. I've been using their property management service for a few years and had no problem until two weeks ago - when my property manager was on vacation. Before my property manager started his leave, he informed me whom I should go to while he was away. While he was on leave, it was the time my old tenant was moving out, and my new tenant was moving in. There was some follow-up work during this period (for example, the arrangement and quotation for an inventory check-in and checkout report). When I asked the Circa team for the arrangement and quotation for the inventory check-in and checkout reports, I was informed that the report would be ready soon, but without informing me in advance of the quote! After I received the inventory checkout report, I wanted to ask Circa team for advice, and I was told that I needed to wait for my property manager to come back to deal with my inquiries! Even more unacceptable is that during this period, I knew that different people had entered my apartment, and I asked the Circa team to check the reason for that - and I got the same reply that I needed to wait for my property manager to return!!

Phoebe · 10 November 2023

★★★★★ 5/5

Google

From helping me find my dream flat on short-notice last year, to resolving various maintenance requests since, Circa has provided top-notch service. I recently worked with Marissa to extend my lease, and I was impressed with how she addressed by concerns about rent increases and provided helpful information throughout the process. This led to a successful negotiation with the landlord, and gave me confidence in continuing with Circa as my letting agent.

Jason · 14 April 2024

★★★★★ 5/5

Google

Maya was very helpful and attentive and provided an excellent, professional service.

William · 14 March 2026

★★★★★ 5/5

Google

Very pleased with Circa London services. Excellent service, work professionally, staff are friendly and quick response. I want to thank you and the whole Circa team especially Megan and Umar for helping me during my stay at One Park Drive. From the initial viewing to any maintenance issues during the stay, Circa always provides prompt and efficient assistance. Circa is definitely the most professional real estate I worked with. If I need to rent or buy a property in the future, I will definitely come back to Circa. Highly recommend!PositiveResponsiveness, Quality, Professionalism

Yu · 12 June 2023