Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an incredible experience with Bouchra of Circa London Estate. She was so professional, attentive and helpful. Even when I had questions and doubts after my viewing she arranges a FaceTime viewing again when I had last minute questions. Circa London was great overall and I’m very pleased with the services I have received - especially from Bouchra! Highly recommend Bouchra and Circa LondonPositiveResponsiveness, Quality, Professionalism, Value
Sherry · 12 June 2022
Agent replied · 11 June 2024
Hi Sherry, Thank you very much for posting this terrific review. Bouchra is delighted she was able to find you the right property and is very grateful for the positive feedback. Enjoy your new home!
★★★★★ 5/5
GoogleHighly recommend renting through Circa - the team is extremely helpful and responsive. Our property manager, Umar, is always very quick to respond to any issues or queries we have, and Marissa has been super helpful during our renewal period - thank you both!
Lucy · 14 April 2024
Agent replied · 11 June 2024
Hi Lucy, We're so pleased we managed to meet your needs. Enjoy your new home and thank you so much for posting this review.
★★★★★ 5/5
GoogleI had a really great experience with Circa London from start to finish. The whole process of signing the new tenancy agreement was handled smoothly and efficiently, with clear communication at every step. …
Piotr · 14 March 2026
Agent replied · 14 April 2026
Hi Piotr,
Thank you very much for your terrific review. We truly appreciate you taking the time to share your feedback, especially knowing how frequently customers are asked to provide reviews by suppliers. Your willingness to do so means a great deal to us.
Thank you again for your support.
★★★★★ 1/5
TrustpilotFraudulent billing
At the end of my tenancy they sent me a huge water bill for my apartment (basically 50 metric tons of water per month), despite me showing clear evidence that the meter reading was 515 cubic meters and not 4600.
Arkady · 15 September 2026
★★★★★ 5/5
GoogleBouchra has been fantastic. Last week my partner and I were looking for a new flat, this week we have one! Bouchra made our whole experience so easy, it was probably the quickest I’ve ever found and secured a new home. I couldn’t recommend Circa London more, and if you need someone to help you with your search, then she is the best person for this!
Megan · 12 June 2022
Agent replied · 11 June 2024
Hi Megan, Thank you very much for your kind review. We are delighted we were able to fulfilled your expectations and its great to get a recommendation from a satisfied customer. Thanks again.
★★★★★ 5/5
GoogleGreat professional front initial contact throughout the whole selling process. Sam has been outstandingly supportive and keeping me regularly posted on visits and providing me with feedback to ensure a speedy sale.
He uses one of the most amazing property photographers I have met. I can only warmly recommend working with him.
Faouzi · 12 June 2023
Agent replied · 11 June 2024
Hi Faouzi, Thank you very much for posting your great review. We really appreciate our clients feedback. Obviously, it is particularly rewarding when it is so positive. Thank you again.
★★★★★ 5/5
GoogleAnorher great help from winnie. Great service!
very good and prompt services! thank you Marissa
Nelson · 14 April 2025
Agent replied · 24 August 2024
Hi Nelson, Thank you very much for posting your review. Winnie and Marissa will be delighted with the positive feedback. Thanks again
★★★★★ 5/5
GoogleA great team, especially Megan Gates. A great helper! An agent really wants to recommend!
Herbert · 14 April 2025
Agent replied · 11 June 2024
Hi Herbert, We really appreciate it when our customers take the time and trouble to post their feedback. Thank you very much.
★★★★★ 5/5
GoogleWinnie was very helpful and we had great communication. I ended up closing the deal to rent the apartment with everything being very clear thanks to her. I’m very happy with the service and would definitely recommend it.
Dimitris · 14 April 2024
Agent replied · 11 June 2024
HI Dimitris, Thank you for finding the time to post your terrific review. We really appreciate the feedback. Thank you.
★★★★★ 5/5
GoogleCirca London doesn’t disappoint. They have a great team, and work with quality service providers when addressing issues, which is so important! Special thanks to Shireen Usmani. She prompt helps and make sure any issue is solved.
Patricia · 14 April 2024
Agent replied · 11 June 2024
Hi Patricia, Thanks for your kind review. Shireen and the rest of the team are delighted to have their hard work recognised and are most grateful to you for taking the trouble to post your review. Thanks again
★★★★★ 5/5
GoogleShireen Usmani is my rental house manager. She is excellent and warm to provide me with the help I need and actively deal with the problems that need to be repaired and fixed in my house. Any landlord or tenant should be happy to have a manager like her.
G · 14 February 2025
★★★★★ 5/5
GoogleCirca London have been letting a property of mine for just over a year and I cannot praise them highly enough. Their level of service, market knowledge, and ease to deal with are second to none. Massive thanks to Bouchra, Marissa, Megan, Umar and the rest of the team!
Seb · 12 June 2023
Agent replied · 11 June 2024
Hi Seb, It is very kind of you to post this super review. We are thrilled to be meeting your expectations and are enjoying working with you.
★★★★★ 5/5
GoogleMegan has been incredibly helpful and supportive in the entire process of securing our dream apartment, keeping us updated literally minute by minute. Thank you! Huge thanks also to Bouchra for helping us with the viewing and to Marissa for the great tenancy contract support. Absolutely top notch service from Circa London, end to end, couldn't recommend more!
Mario · 12 June 2022
Agent replied · 11 June 2024
Hi Mario, Thank you for taking the time to post your review. We are delighted you are pleased with the service you received from al the team.
★★★★★ 5/5
GoogleBouchra has been amazing throughout the whole process! She has been very responsive to our questions and was willing to help in every possible way! I appreciate her patience and professionalism. We wouldn't have been able to secure this lovely flat without her. Thank you so much!
Yunhee · 12 June 2023
Agent replied · 11 June 2024
Hi Yunhee, This is really great feedback.Thank you so much for posting this review and for your kind words.
★★★★★ 5/5
GoogleReview from tenant here. Circa London has one of the highest standard in letting service in London. Marissa is very professional throughout our coorperation in dealing with contract and issue report Highly Recommand!
Fang · 14 April 2024
Agent replied · 11 June 2024
Hi Fang Ben, We are most grateful to you for posting your review of Marissa's service. It is always great to receive positive feedback from our customers. Thank you very much.
★★★★★ 5/5
GoogleI worked with Asha and she was really helpful during the whole process. Very polite and patient. She answered all my questions. She helped me with everything and she kept me updated in every step. Thank you for the service and appreciate it a lot!🙏🏻 …
Mo · 12 June 2023
Agent replied · 11 June 2024
Hi Mo, Thank you for taking the trouble to post your review. It is very much appreciated and we're very glad to have been able to assist you in your search.
★★★★★ 5/5
GoogleReally helpful and efficient Estate Agents who were able to help at short notice with a short term let they happened to have available. Both Maddie & Kate have been very helpful, ensuring we have had a smooth experience with them and have gone above and beyond to help us. Highly recommend!!
Anna · 11 June 2025
Agent replied · 14 April 2026
Hi Anna, This is great feedback and we are very grateful to you for posting it. Maddie and Kate will be be thrilled to receive such a strong recommendation. Thanks again.
★★★★★ 1/5
GoogleDon’t bother renting through this agency. I suspect especially so if you are an ethnic minority. I submitted the highest offer for a flat, it was preliminary accepted and I signed a confirmation offer. The next day the agent decides to ask us to submit a profile of ourselves including “where we are from”. Within 3 hours we were rejected because “another offer had been matched” we tried to increase our offer but were not allowed to do so by the agency because “the landlord said it would be unfair” to start a bidding process. If initial offers are allowed to be matched, that is by definition a bidding process. To claim the moral high ground of not wanting to accept more money for the fear of a bidding process is dishonest. But even they have to sleep at night.
Ade · 14 April 2024
Agent replied · 11 June 2024
Hi Ade, We are extremely sorry that you feel you have been unfairly treated. We can assure you that your excellent profile had nothing to do with your not being selected by our client. Our client chose to accept the offer from the applicants who had seen the property and offered first. We are sorry you weren't successful with this one but we would be very pleased to try and help you find an alternative and discuss this or any other matter either on the phone or in person.
★★★★★ 5/5
GoogleI have been using Circa London for a number of years now. They are very reliable - the firm and team has been one of the best I have dealt with or worked with over the years. They are quick to react to issues with the apartment, to help to resolve and also find optimal solutions for both tenant and landlord during contracts and renewals, bearing in mind the requirements of both parties. Marissa, Megan, Kasia are all very professional and have been very helpful (Robby as well from way back). Will continue to work with them for the next few years to come
木蘭Zu · 14 April 2024
Agent replied · 11 June 2024
Hi Zu, This is great feedback and we appreciate you troubling to post it. All the team are most grateful and have enjoyed being of service to you. Many thanks.
★★★★★ 5/5
GoogleHonestly they have been fantastic, probably the best estate agents we’ve ever dealt with. We’ve just started renting a property with them and both the estate agent (Maddie) and the property manager (Shireen) have been absolutely amazing. We had lots of questions and at every stage the whole team was helpful and efficient. Despite having a few small issues with the property, Shireen and Maddie have gone out of their way to sort out a solution for every single one as fast as they can. We are very excited to be renting with them and so far have been incredibly happy with the amazing staff. Thanks again Maddie and Shireen, you have both been amazing 🌟
William · 14 April 2024
Agent replied · 11 June 2024
Hi William, Getting feedback from our customers is really important to us. So we are very grateful to you for taking the time and trouble to post your excellent review. We do appreciate it. Thanks again.
★★★★★ 5/5
TrustpilotI purchased an apartment through Circa…
I purchased an apartment through Circa London and was assisted by Kit Farino throughout the entire process. From our very first conversation to the successful completion of the purchase, he was consistently professional, knowledgeable, and incredibly helpful.
Astrid · 14 July 2026
★★★★★ 5/5
GoogleThank you to Bouchra in particular who supported us during the whole rental process, she was very patient, and answered all of our questions, accepted to do another visit of the flat with us and a lot of other things. Thank you again !!
Pauline · 12 June 2023
Agent replied · 11 June 2024
Hi Pauline, We're very pleased to have been able to help. Thank you very much for taking the trouble to post your review.
★★★★★ 5/5
GoogleAsha from Circa London was incredibly helpful, approachable and polite during our hunt for a new apartment. She was very thorough to keep us in the loop of new apartments coming into the market for us to find the perfect match. Thank you Asha!
Adam · 12 June 2023
Agent replied · 11 June 2024
Hi Adam, Thank you for going to the trouble to post your review of our services. Asha is very pleased to have been able to find you the right home.
★★★★★ 5/5
GoogleMy agent Bouchra has been incredibly helpful and patient. She was quick to schedule tours, answered all queries in a timely manner and followed up with properties that matched and even exceeded my expectations. I would love to work with her again and would not hesitate to recommend her to anyone flat hunting.PositiveResponsiveness, Professionalism
Rachel · 12 June 2022
Agent replied · 11 June 2024
Hi Rachel, Happy New Year. Thank you so much for this great review. We really appreciate the feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
