Trusted Agent profile · London
★★★★★
239 reviews across 2 platforms
59 Great Eastern Street, Shoreditch, London, EC2A 3HS
Circa's office in London, at 59 Great Eastern Street, is rated 4.8 out of 5 across 239 reviews on two platforms, including 235 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleIt has been a great experience working with Circa especially Megan and her team. They have been very helpful and responsive. Most important the renting process is fast and they provide regular progress updates which comfort me by their professionalism way!
Dear Cheak Ying, We are very grateful for this wonderful feedback. Many thanks.
1/5
GoogleIT’S A TRAP!! ALL THE REVIEWS ARE FAKE AND FORCED! probably the WORST agency in London ran by illiterate people. I found a flat through them 2 years ago. They will be kind to you until you’ve signed the contract and ask you to rate them 5 stars on Google Maps. Once you do that, they will show you their true colours. They show so much attitude for semi-literate people with minimum wage jobs who are easily replaceable by technology. If you have issues with the property, they will take forever to resolve them while treating you like trash. our flat got broken into and it took them 6 months to install a gate. AND FORGET ABOUT YOUR DEPOSIT! if you don’t chase them everyday, they will take forever to give it back to you at the end of the tenancy. they are so incompetent that they don’t know the law prescribes a max of 10 days to refund the deposit. They act like it’s their money. They took so long that I got my deposit back with interest! But when i accidentally owed them 50p they chased me like their life depended on it.
Dear Irfaan, We are naturally very sorry to see this review. We do our utmost to look after every customer. Unfortunately, as you were made aware, our client had to obtain permission from the Local Authority before he could put in a gate, which is why it took some time for it to be installed. Your deposit was returned with 14 days without deductions. You have no grounds for claiming that the reviews placed by our customers are 'fake' or 'forced', which they most certainly are not.
5/5
GoogleI’m an international student from Thailand, and this was my first time renting a place abroad. Maddie at Circa was amazing and helped me a lot through the whole process. She made everything easy and stress-free. I highly recommend Circa to anyone, especially other international students, looking for a place to rent in London.
Hi Varith, Thank you for your feedback. We are really pleased to have been able to make the renting process as least stressful as possible. Thank you also for the great recommendation.
5/5
GoogleTerrific team, Robby’s team, Maddie, Sol and Shay have been extremely professional, quick to react and a pleasure to interact with. Highly recommend!
This is terrific feedback. Thank you for troubling to post it. The team will be very pleased to have their hard work recognised. We also appreciate the recommendation. Thanks again.
5/5
Googlewas amazing. He helped me find a great flat in London in just one day and made the whole process easy and stress-free. Really helpful, friendly and efficient. Highly recommend
Hi Pietro, This is a great review. Thank you very much for posting it. It is much appreciated. Thank you also for the kind recommendation.
5/5
GoogleI had an excellent experience working with Sol during my property search. He was patient, professional and was always available to answer my questions.I truly appreciate his support and would highly recommend him to anyone looking for a property.
Hi Mohammed, It is always good to get positive feedback. Thank you for taking time to post it.
5/5
GoogleI’ve been in touch with Winnie to find a flat to rent. Everything went very smoothly from the viewing to the signature of the TA. I’d recommend 700%!
Hi Ayoub, We are delighted we were able to find you your new apartment and hope you enjoy your stay. Thank you very much for troubling to post your review.
5/5
GoogleIt has been a great experience working with Circa especially Megan and her team. They have been very helpful and responsive. Most important the renting process is fast and they provide regular progress updates which comfort me by their professionalism way!
Dear Cheak Ying, We are very grateful for this wonderful feedback. Many thanks.
5/5
GoogleIt has been a great working with Circa especially Bouchra, Megan and Winnie. They have been very helpful, responsive in securing a new tenant above my expectation. They provide regular progress updates which comfort me by their professionalism way. Highly recommended
Thank you very much for this terrific feedback about our team. We are so glad you are happy with our services. It is a pleasure to act on your behalf.
5/5
GoogleBouchra has been amazing at finding us a property, she has taken the time to find exactly what suits us. She has been patient and professional throughout the whole process and I couldn’t recommend her enough. Would recommend her and Circa to all my friends and family thank you super Bouchra
Hi Mansoor, Thank you very much for this excellent review. It is by ‘word of mouth’ that we get the majority of our business so each one is really appreciated.
5/5
GoogleBouchra has been great helping me rent a flat, she is fast, professional, patient and is finding a solution to every problem that I have encountered so far. I feel safe renting a flat with her, Thank you so much!
Dear Theo, This is really great feedback. Thank you very much for posting it. Enjoy your new home.
5/5
GoogleI had an excellent experience with Circa London real estate agency, especially thanks to Bouchra. She was incredibly helpful in finding the perfect property. I highly recommend Circa London for their professionalism, efficiency, and care for their clients.
Hi Tuna, Thank you for taking the time to post this great feedback. We are really pleased everything has worked out well. We hope you enjoy your new home.
5/5
GoogleRecently rented a flat from Circa London. The whole experience and process was smooth and easy. Shoutout to Megan who helped me a lot, extremely friendly, patient, and professional. Definitely recommended! They will take good care of you
Dear Kelven, Thank you so much for your great review and the firm recommendation. We really appreciate the feedback.
5/5
GoogleBouchra is an amazing agent who helped me with the renting process. She is professional, fast, and made everything easy. I never rented an apartment this quick. It was a pleasure working with her. Thank you Bouchra!
Hi Teeha, It is so kind of you to take the time and trouble to give us your feedback. We are, of course, delighted you were happy with our services. Many thanks.
5/5
GoogleBouchra and Megan were very helpful and patient with us showing me the apartment and taking their time to answer our questions among other things they kindly did for us. Now looking forward to moving in!
Hi Manu, Thank you so much for this kind review. We are very pleased we found you a new home.
5/5
GoogleThe entire team are absolute professionals but a special thanks to Sam Morton who is without doubt the most helpful, knowledgeable and skilled Agent I have worked with to date. Do not hesitate to use Circa.
Hi Phil, It is really good of you to take the time and trouble to post this review. Thank you very much for the terrific feedback.
5/5
GoogleWe have worked with Bouchra for a few years now and she is always a delight to work with. She is a fantastic communicator and always quick to respond to any queries or problems we may have offering detailed and thoughtful solutions in a positive manner.
Hi Fergus, Thank you for posting this review. We very much enjoy working with you.
5/5
GoogleHey, I'm an international student, and all I can say about Maddie's service is WOW! She is incredibly quick to respond to questions and even goes above and beyond by answering after hours. The entire team is fantastic and always ready to explain any unfamiliar terms.
Hi Karim, Thank you for this terrific review. Maddie is thrilled to have her efforts recognised. We are always grateful to get feedback from our clients. Thanks again.
5/5
GoogleBouchra is so nice and helps us find a very very good flat. We are very satisfied with the rented flat. If my friends need, I will recommend her and this agency to them.
Hi Lijing, We really appreciate you taking the time and trouble to post your review. We are delighted we could help you and hope very much that you enjoy your stay in the apartment. Many thanks.
5/5
GoogleIt’s great to work with Sol and I found an apartment exactly I want
Hi Siyi, Thank you for posting such a glowing review. We hope you enjoy your new home.
5/5
GoogleCirca have handled our property while we have been living abroad and it's always been a seamless process with great communication and on-time payments.
Hi Siobhan, Thank you for your review. We are very grateful for the positive feedback. Thanks again.
5/5
GoogleWinnie was super easy to work with and kept us in the loop at every step of the way.
Hi Ruth, Thank you for taking the trouble to post this review. We greatly appreciate it. We are also really delighted you were happy with our service. Thanks again.
5/5
GoogleBeen with Circa since their early days and I appreciate how the team would make an effort to head out to Asia to keep in touch with clients. The lettings & property management team are always available for me to reach out to and after all these years, I know that they will handle my properties well and make good recommendations. Service is on point, especially then working hard for clients to get good rentals. I enjoy working with them because everyone in the company knows exactly what they are talking about and do not bump me around various departments & sub-departments. A couple of shoutouts to the ones that I work closely with : Kasia, Shireen, Megan, Bouchra, Marissa... thanks a huge bunch & hope to see you all in person soon! Can't go wrong with use the team at Circa to take care of your properties!
Hi Avery, Thank you so much for your terrific feedback. We have really enjoyed acting on your behalf over the years and the team are thrilled that you are pleased with the service we have given. We look forward to acting for you for many years to come. Thanks again for your endorsement.
5/5
GoogleBouchra has been helping with my flat search and she managed to complete the agreement within 3 days of putting up an offer. Amazing service, very efficient process, great communication as well!
Hi Gale, Thank you very much for taking the time and trouble to post your review of the service Bouchra and the team have provided. It is great to hear we are getting it right. Thanks again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Circa's London office has 239 reviews across two platforms: 235 on Google, 4 on Trustpilot.
Circa London is rated 4.8 out of 5 across all 239 reviews, and 4.9 out of 5 on Google from 235 reviews.
Yes. In The Trusted Agent 2026 awards: Circa, London won Gold.
Circa London, 59 Great Eastern Street, Shoreditch, London, EC2A 3HS.
