Trusted Agent profile · London
★★★★★
239 reviews across 2 platforms
59 Great Eastern Street, Shoreditch, London, EC2A 3HS
Circa's office in London, at 59 Great Eastern Street, is rated 4.8 out of 5 across 239 reviews on two platforms, including 235 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI had a great experience with Circa. Maddie provided excellent service - she was knowledgeable, responsive, and made the whole process smooth and stress-free. I felt well-taken care of as a client and would definitely recommend their service to others looking to rent.
Hi Ahmad, Maddie is so pleased she was able to help and it is very kind of you to trouble to post this fabulous review. Thank you very much.
5/5
GoogleWe all know finding a new place to live can be a very stressful time but Circa and Megan Gates made this experience for me incredibly easy and smooth sailing.
Dear Matty, Thank you for your terrific feedback. We're delighted everything went according to plan.
5/5
GoogleGreat agency, great service - super professional and accommodating. Special thanks to Bouchra who has done an amazing job during the whole process. Can’t thank you enough for the help.
Hi Sacha, It is great to get any feedback but always doubly so when it is so positive. Thank very much for taking the trouble to post your review.
5/5
GoogleBouchra was amazing to work with. She was helpful with all questions in an extremely timely manner. She made the process of securing a flat seamless. Thank you so much!
Hi Sarah, Thank you for posting your review. Bouchra will be thrilled to hear you are so happy with the service she provided. Thanks again for taking the trouble.
5/5
GoogleBest agent that I ever meet and use for selling and renting out my property. Promised reply, super helpful on communication on each side. Especially Manuela, she always find solution to solve the problems, very kind and experienced.
Hi Radish, What great feedback Thank you so much for posting this.
5/5
GoogleWinnie was very quick to respond and helped me find an apartment very efficiently.
Hi Epylien, Thank you very much for posting your review. It is great to get such positive feedback. We hope you enjoy living in your new home.
5/5
GoogleWe are very happy with our Circa London experience. Umar and Shireen have been providing an extremely professional, effective and friendly service as our property managers and we have really appreciated their rapid response and desire to help. From the outset, Megan and her colleagues were also outstanding during the entire letting process. We are very confident that our property is in good hands and I would highly recommend Circa based on our experience.
Hi Niall, We really appreciate you taking the time to post your review. All the team have enjoyed working with you and we hope to continue doing so for many years to come.
5/5
GoogleLiam was very helpful with both my fiancée and I. He was very personable, knowledgeable and was great at listening to our needs. He is certainly someone we could trust. We would highly recommend working with Liam and Circa London.PositiveResponsiveness, Quality, Professionalism
Dear Michael, Thank you for the lovely review and positive feedback for Liam. We get a huge proportion of our business by word of mouth, so great reviews like yours are very helpful. Thanks again
5/5
GoogleI was highly impressed by the excellent service by Circa London. I must specifically mention Winnie, who convinced with detailed market knowledge, immaculate attention to detail, professional communication and her delightful, upbeat personality. Having dealt with a number of lettings agents over the years, I can certainly say: Circa London - you genuinely have a true superstar in your team!
Hi Marco, This is terrific feedback. It is really great when our customers make the effort to provide it. Thanks so much.
5/5
GoogleAgency was very helpful, I can't really fault them at all. They communicated well when it came to viewings and extending the letting contracts
Hi Ross, Thank you very much for posting your review. We are very pleased to learn you are enjoying your apartment and all has gone smoothly. We really appreciate your feedback.
5/5
GoogleBouchra is an amazing agent! She has been incredible and has been facilitating every step in the search for our new house! Great job!
Hi Pia, Thank you for taking the time and trouble to post this terrific review. It is great to get such good feedback. We're delighted to have been able to help you find the right home.
5/5
GoogleMegan was incredibly helpful, professional and made the entire process very straightforward for us. In particular, we were always kept informed and up to date on our offer and the process was very transparent. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Dear Tim, Thank you for giving us your feedback and recommendation. A huge proportion of our business comes from word of mouth referrals, so it is extremely beneficial to have genuine positive reviews. We are enormously proud of the Lettings Team in Shoreditch which Megan leads. She is clearly setting a very good example. Thanks again
5/5
GoogleHaving used several real estate companies to source apartments for my family over the rears and seen the level of disrespect received, I have been extremely happy to have dealt with Circa for the past 3 years and been treated amazingly and with the utmost respect, superb follow up and understanding on all issues encountered. Thanks you Circa.
Hi Zeiad, It is very gratifying to receive such great feedback. Thank you for taking the time and trouble to post your review.
5/5
GoogleVery very happy with Circa services. They have the network and professionalism of a large estate agent but the quality of the service of the boutique shop. The whole team Robby, Megan, Bouchra, Deanna… All very personable, responsive and efficient. Being a landlord resident abroad is always difficult and stressful to deal with issues far away but I feel at home and well looked after with Circa Recommended for sure 🙌🏼
Hi Enrico, Thank you so much for your kind words. We greatly appreciate our clients giving us their genuine feedback. It is a pleasure to be acting on your behalf. Thanks again.
5/5
GoogleCirca london provides very detailed and convenient services throughout the process, and I feel very relieved as an international student. Megan is very responsible, and I highly recommend and thank her.PositiveProfessionalism
Hi Lingxu, We really appreciate you taking the time to post this review. Thank you for the very positive feedback.
5/5
GoogleThe property management for our flat has been outstanding. Rocio is professional, highly responsive, communicative, well-organized and extremely friendly.
Hi Mary, Thank you for singing the praises of our property management team. They have a demanding role and often don't get the credit they deserve. Thank you.
2/5
GoogleAs a homeowner transitioning to renting, I found my experience with this estate agent disappointing. Their communication felt abrupt and dismissive, and I often felt pressured rather than supported. A little more kindness would have gone a long way.
Hi Luke, We apologise for making you feel pressured. This is not in any way, our way of operating. If you are still looking or we can help in any way, please do let us know by emailing us at info@circalondon.com . Again, we apologise if we made you feel uncomfortable.
5/5
GoogleHighly recommend using this company; very professional & friendly service. In particular Bouchra who answers any queries efficiently & is extremely helpful!
Hi Lucie, Thanks so much for this great review. We really appreciate you taking the time and trouble
3/5
GoogleIt normally doesn't happen that you need to come back to edit the review but so has been the service. A lot of things were told and sold during the renting process and once the contract was done, did I realize that Circa wouldn't be managing the property and since them a few highlights of my experience: 1. Improper shower: The showers were not working for 2 months 2. AC: The air-conditioning worked for 2 months and since then for the last 6 months Is this liveable?
Hi Mayank, We are very sorry that after we had arranged for you to rent the property, the landlord decided to manage it himself. We were not aware of his decision until after the letting and most regrettably, the matters you mention were not within our control. Once again, may we say how sorry we are you have had a bad experience but hope you will understand that the problems were not of our making or within our power to remedy.
5/5
GoogleWinnie Oberia helped us to locate a property to rent. She has been responsive and demonstrated her profession to process the agreement. We enjoyed the experience of renting a unit with her.
Hi Tina, Thank you very much for passing on this great feedback. We are delighted you have had an enjoyable experience and very much hope you enjoy your new home. Thanks again.
5/5
GoogleMegan and her team is super helpful. As an overseas buyer, Megan and her team in Circa gave me lots of useful info and support to make my leasing experience hassle free. Thanks a lot!!!PositiveResponsiveness, Quality, Professionalism
Hi Christina, Thanks for this great review. Megan and the team are delighted it all went well.
5/5
GoogleBrilliant agency and agents are well experienced - especially Anton. Circa make you feel very welcome and give you the necessary time when finding a new place. Would highly recommend.
Hi Raja, What great feedback. Thank you very much for this. We are delighted Anton was able find you a new place and you found the process relatively hassle free.
5/5
GoogleI had a great experience with Bouchra and appreciated her patience and efficiency. She has been very professional which makes the whole letting process easy and pleasant. She made a very comprehensive introduction when she organizes the viewing for us, and I always get her reply very quickly when having questions. Thanks again to Bouchra for helping me find an ideal property, I couldn’t recommend her more.
Hi Jiani, What a terrific review! Thank you so much for taking the trouble to post it. We're delighted to have helped you find your new home.
5/5
GoogleMegan was really nice, helpful and prompt in answering our questions and helping us navigating the renting of our new apartment. Thanks also to Bouchra for organising the viewing!
Hi Valentina, Thank you for posting your review. The team in our Shoreditch office are terrific.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Circa's London office has 239 reviews across two platforms: 235 on Google, 4 on Trustpilot.
Circa London is rated 4.8 out of 5 across all 239 reviews, and 4.9 out of 5 on Google from 235 reviews.
Yes. In The Trusted Agent 2026 awards: Circa, London won Gold.
Circa London, 59 Great Eastern Street, Shoreditch, London, EC2A 3HS.
