Trusted Agent profile
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotEasy to use and great customer service
Good, well managed, storage site with great customer service from the team (led by Jason). Would happily use again.
Thank you for your positive review and for trusting us with your storage needs! Your satisfaction is important to us, and we're pleased to have delivered on our promise of convenience and quality service. We look forward to serving you again in the future.
5/5
TrustpilotA five star experience!!!…
We have found Cinch to be very good value for money in comparison with all local competitors. And on top of that the customer service at Cinch is very professional, helpful and generous. A five star experience!....
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotI highly recommend the Cinch Self…
I highly recommend the Cinch Self Storage, my experience was amazing, the staff has always assist me with advice, explanations and made things easy for me and you will also find all the extras you may need such as boxes, sellotape, bubble wrap and lock pads.Thank You Henriett for all your support.
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
GoogleGreat storage unit service easy to use, convenient and great prices and nice staff.
5/5
GoogleAmazing storage place. Lauren was very helpful in quoting me for new storage and so helpful I booked up right away. Thanks for your help!
5/5
GoogleEasy to sort out and Lauren was extremely helpful in making sure we had the right sized unit for our needs.
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotExcellent service from Matthew and…
Excellent service from Matthew and Jason. A range of different deals available and the staff is always happy to help. Clean facilities and well maintained. Would recommend to anyone looking for a safe storage facility.
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotOutstanding customer service
This place is amazing Jason and Matt are the most helpful and friendly staff l have ever met. Highly recommended because of the outstanding customer service!
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
TrustpilotAmazing customer service
The ladies at Cinch self storage in Newmarket could not have been more helpful and they made everything very clear.They were always very welcoming when I came back to collect my things and even made me coffee.All in all it was a very good experience .
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotExcellent …
Harriet and Aaron have been a great help during a stressful time of moving out. Process of storing was so straightforward and made easy by them both.Def recommend the watford branch to anyone looking.
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
GoogleRating only, no written review.
Hi Mary, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent customer service highly recommended
5/5
GoogleGreat service, really helpful and polite. Highly recommend!
5/5
GoogleAbass was very good showed me round explained the price and the locations of the units everything was very clean and well presented will look forward to using your services thank you
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotVery well run storage at Gillingham
Very well run storage at Gillingham. Everything is clean and works well. I would recommend to anyone I even got a refund on my last week which was a shock. Well done cinch.
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
5/5
TrustpilotExcellent service
Craig at the new Woking branch was brilliant, so friendly, helpful, funny and polite, making a stressful, tiring time so much easier. The service he provided really couldn't be faulted and if we needed storage again, we wouldn't hesitate to go back.The whole place was spotless and clean and the rental prices were cheaper than elsewhere
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotCinch storage Bicester
Brilliant location and service from this reasonably priced storage facility. Would definitely use again.
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts. Your support is what keeps us going, and we can't wait to continue serving you with excellence!
4/5
TrustpilotBooked 250sq for a house renovation
Booked 250sq for a house renovation. Information and site visit generally was good (spoke with Abass) , some misunderstanding/miscommunication on size seen vs when booking, however all-in-all good. Storage unit 1st floor booked with easy access to lift, nice and clean unit - got booked in, payment setup, getting codes to access site very easy.So far so good.
Wow! Thank you for sharing your wonderful experience with us on Trustpilot. We're incredibly grateful for customers like you who take the time to spread the positivity
5/5
TrustpilotImpeccable customer service
I would give Jaymee more than five stars if possible - excellent customer service absolutely impeccable!
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
GoogleRob & Dave were excellent in assisting me with all my storage needs.
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotThe young lady was very helpful 👍she…
The young lady was very helpful 👍she made it really easy to deal with.
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
5/5
TrustpilotThe staff were so helpful and…
The staff were so helpful and efficient. Cannot praise them more. Everything from initial enquiry to moving in went smoothly. Highly recommend
We're delighted to hear that you're happy with our service. Your feedback fuels our passion for what we do, and we're so grateful for customers like you who take the time to let us know we're doing a great job.
5/5
TrustpilotThe process to secure storage was…A great customer experience.
The process to secure storage was pleasant and seamless. Emails with questions were answered promptly and the storage facility was clean with easy and secure access. The staff were very friendly and accommodating making it an overall great customer experience.
We're delighted to hear that you're happy with our service. Your feedback fuels our passion for what we do, and we're so grateful for customers like you who take the time to let us know we're doing a great job.
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Brentwood has the most, with 1,894 reviews rated 4.9 out of 5, followed by Newmarket with 1,857.
The six Cinch Self Storage offices, by town:
