5/5
TrustpilotGreat service
Craig and Francesca at the Woking branch cannot be more helpful. They both go the extra mile. I would recommend them for all your storage needs.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,931 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,931 reviews on two platforms, rated 4.9 out of 5 overall.
1,212
Reviews on Google
All 6 offices
1,719
Reviews on Trustpilot
Business-wide
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Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,888 reviews · 250 on Google (4.9)90 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,851 reviews · 216 on Google (4.9)70 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,793 reviews · 236 on Google (4.9)84 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,792 reviews · 157 on Google (4.9)83 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,769 reviews · 219 on Google (4.9)98 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,759 reviews · 134 on Google (4.8)65 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotVery helpful staff
I have had a unit in Bicester for a while and any time i have had any queries, Leanne and Helen both offered exceptional service, they are always friendly and keen to help me.
5/5
TrustpilotGreat personable service
Jason is always very welcoming and friendly and offers a great service. We have been using this service for a number of years now and go back because of welcome we receive.
5/5
TrustpilotVery helpful
Mitcham. Very helpful staff members who helped me with the right size storage I needed. I would definetly use again if needed
5/5
GoogleGreat service!
5/5
GoogleVery helpful, always quick and efficient
5/5
TrustpilotFrancesca's and Craigs customer service…
Francesca's and Craigs customer service at the Woking depot excellent. Ran through all the options and showed me the size of the unit I signed up for. Would strongly recommend Cinch Woking to other work colleagues and friends. Best Regards Wayne Branch
Agent replied · 12 October 2026
Thank you for your lovely review! We're so pleased you had a great experience with us. We really appreciate your support!
5/5
TrustpilotSo easy to deal with
So easy to deal with, Craig is a gem!! Thank you guys
Agent replied · 12 October 2026
Thanks so much for taking the time to leave us a review! It's fantastic to hear you had such a positive experience with Cinch Self Storage.
5/5
GoogleA very professional and friendly team offering a good service and good communication thank you
5/5
TrustpilotSigned up for a 50ft unit last Friday…
Signed up for a 50ft unit last Friday and from calling into the reception Francesca & Craig were both friendly and extremely helpful. Francesca showed my the size of a couple of available units as I wasn't sure what size I needed and it was good to view in person. I then signed up there and then and couldn't fault the service that was provided. I will certainly recommend Cinch Woking to any colleagues and friends.
Agent replied · 12 October 2026
We really appreciate your kind words! Providing a friendly and helpful service is what we're all about. Thanks for choosing Cinch!
5/5
TrustpilotBrilliant place to use to store belongings
I am leaving my storage unit, having moved house and now having storage at my new home. But my experience with Cinch Leighton Buzzard has always been brilliant. The staff are professional and approachable. It was great to know my unit was being stored in a safe and well protected site. A shout out to Jason on the professional job he and his staff are doing at Cinch Leighton Buzzard.
Agent replied · 12 October 2026
Thank you for the great feedback! We're delighted everything went smoothly and that you were happy with the service you received.
5/5
GoogleSamir was very helpful, efficient and informative, he showed us a series of units and advised the various options so we could make an informed decision. Very cost effective unit with easier access than most storage companies provide. Very happy.
5/5
GoogleWas very patient showing different unit sizes, conversational, and offered tea and biscuits. Great service.
5/5
TrustpilotStressed....not anymore 🙂
I needed storage unexpectedly and at very short notice. Mathew and Jason (Leighton Buzzard) were super helpful and friendly, they made everything very easy and stress free, even recommending a smaller unit than I had asked for, it was the perfect size. Totally genuine and trustworthy. Thank you
Agent replied · 12 October 2026
Thanks for your fantastic review! It's always lovely to hear positive feedback, and we'll be sure to share your comments with the team.
5/5
TrustpilotGreat experience
Agent replied · 12 October 2026
We're so pleased to hear you had a great experience! Thank you for choosing Cinch Self Storage and for taking the time to leave us a review.
5/5
GoogleMatt, Charlie and the team are brilliant. Couldn’t do enough to help us. Would recommend to anyone. Thanks guys !
5/5
GoogleAbsolutely amazing staff, friendly, punctual and accommodating. Cinch is my go to storage company .i would never go elsewhere ❤️💯 …
5/5
GoogleFantastic service, Friendly team! Would recommend this place to anyone! Thanks Maddy &
5/5
GoogleFantastic service from John & Maddy. Service with a smile. Brilliant
5/5
GoogleMaddy and Mark is brilliant especially with biscuits lol thanks so much. Best place ever
5/5
GoogleStaff are so lovely and move in process was very straightforward
5/5
GoogleYour facilities were always accessible and clean and staff were always very pleasant polite and helpful . You enabled me to navigate a difficult period in my life Please pass on my thanks to all your staff Thank you
5/5
GoogleJohn service today has been outstanding. Incredibly helpful and thank fully was here early which saved me over half an hour with my removal team. The move was made easier by this thoroughly professional albeit very busy individual
5/5
GoogleExcellent storage unit with great facilities, feels very secure. Special thanks to John, Maddie and Mark who are always so friendly and helpful, a real credit to the company.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,888 reviews rated 4.9 out of 5, followed by Newmarket with 1,851.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
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