5/5
GoogleExcellent storage unit with great facilities, feels very secure. Special thanks to John, Maddie and Mark who are always so friendly and helpful, a real credit to the company.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,930 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,930 reviews on two platforms, rated 4.9 out of 5 overall.
1,212
Reviews on Google
All 6 offices
1,718
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,887 reviews · 250 on Google (4.9)90 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,850 reviews · 216 on Google (4.9)70 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,793 reviews · 236 on Google (4.9)84 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,792 reviews · 157 on Google (4.9)83 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,769 reviews · 219 on Google (4.9)98 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,759 reviews · 134 on Google (4.8)65 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRob and the team were superb. Very proffesional and incredibly stress free keeping my stuff there for a couple of months.
5/5
GoogleFantastic service from Rob - we initially booked a space that was much more than we needed and were advised what was the best option for us. Very responsive and attentive. Secure and clean storage space. Would recommend
5/5
GoogleSam is amazing, perfect place to store! 👍 …
5/5
GoogleGreat team, very helpful and polite. Good location and a really safe and secure unit
5/5
GoogleSuper service , friendly staff
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery secure, friendly staff
5/5
GoogleGood place
5/5
TrustpilotAmy at the Gillingham branch went above…
Amy at the Gillingham branch went above and beyond to make me feel comfortable gave a drink and a great big hug and a wonderful smile
Agent replied · 12 October 2026
Thank you for your kind review! We're really glad we could help make your storage experience a positive one.
5/5
TrustpilotHelpful and friendly staff
I used the Cinch Paulton storage facility for a few weeks whilst selling my house. I was very impressed with the polite, friendly help from the manager and his colleagues here. The price is very competitive and the Paulton units are very clean and secure.
Agent replied · 12 October 2026
It's great to hear such lovely feedback! We pride ourselves on delivering excellent customer service, so your review means a lot to us.
5/5
TrustpilotLee at Dunstable was very helpful and…
Lee at Dunstable was very helpful and would definitely use again and 100% recommend
Agent replied · 12 October 2026
Thanks for the five stars! We're delighted you were happy with your experience and really appreciate you taking the time to share it.
5/5
TrustpilotAmazing Storage at a great price
Well what a company - Leighton Buzzard Cinch made us feel so welcome and were a reassuring tonic to our stressful home moving day. They made us welcome in the office, reassured us about the removal team and any concerns were promptly answered. Our belongings were exactly as we left them 9 months ago. The units, facilities and general building were exceptionally clean and looked after. Thank you to a Jason and Matthew whom we would highly recommend.
Agent replied · 10 October 2026
Thank you so much for the fantastic review! We’re really pleased you had such a positive experience with Cinch. We really appreciate you taking the time to share your feedback.
5/5
TrustpilotVery helpful and friendly staff always…
Very helpful and friendly staff always willing to help if needed.
Agent replied · 10 October 2026
Thanks for the lovely feedback! It’s great to hear you were happy with the service you received. We’ll be sure to pass your comments on to the team.
5/5
TrustpilotSuperb facility and service.
This is the first time we have used a storare facility and the experience and high level of service we have had at the Watford branch has been exceptional. I spoke to Sam on the phone to make initial enquiries and he was able to give me clear and concise information. At the facility, Samir was very efficient and helpful with the sign up process both times and gave clear instructions on how accessibility especially during extended hours. He allowed me the option to choose the unit after showing several of the size we required, he also helped find a unit close to the first one when we signed up for the second one. The facility is very clean and secure. The Watford team are very welcoming and friendly and always offer refreshments which were much appreciated during the hot weather. All in all a great experience, Thank you!
Agent replied · 10 October 2026
What a brilliant review, thank you! We’re delighted the team could make everything straightforward and stress-free for you.
5/5
TrustpilotFirst impressions, excellent
First impressions, the reception staff were excellent, showed me around and explained every thing, never pressured me to do anything. The visit reassured me it was a better storage option than a container out side somewhere. The air conditioning will stop mould and damp forming on my mattress and sofa plus paintings and personal belonging. Access is good and easy.
Agent replied · 10 October 2026
Thank you for your kind words and for choosing Cinch. Providing friendly, helpful service is really important to us, so it’s fantastic to hear we delivered.
5/5
TrustpilotStaff were pleasant
Staff were pleasant, helpful and courteous. Access was easy, price comparable with other storage, our unit looked brand new. We had an outside store, like a garage, only thing that could improve possibly would be some lighting in the storage. We didnt need it, but I would think in deepest winter, finding things in the dark at 4pm could be an issue. Would recommend Cinch, and their Sittingbourne manager, John, who was friendly, professional and helpful
Agent replied · 10 October 2026
We really appreciate the 5 stars! Thanks for taking the time to leave us a review, and we’re so pleased you had a great experience with the team.
5/5
TrustpilotCinch Secure Storage
The staff ( Rosie ) was very helpful and efficient and was able to answer all my questions. The facility is clean and tidy. Security procedures are excellent.
Agent replied · 10 October 2026
Thanks so much for the great review. Really appreciate you taking the time to leave it and glad you were happy with the work!
5/5
TrustpilotCraig is to the point
Craig is to the point, he was very helpful throughout the entire process answering any questions I had. He handled it with professionalism to say the least. If you want a hassle free experience have no doubts I’m sure Craig will sort it out!
Agent replied · 10 October 2026
Thank you for the kind words! Really pleased you were happy with everything. Much appreciated.
5/5
TrustpilotEasy and faff free
Dawn was very helpful, informative and polite which made our experience super easy and faff free. Great space and resources at cinch sidcup.
Agent replied · 10 October 2026
Thanks for leaving us a review. It was a pleasure doing the work for you and we really appreciate the feedback.
5/5
TrustpilotGreat service, quick and easy.
Rang up for a quote and Dawn took me through everything I was looking for as well as a couple other options to compare. She was very helpful, cheerful and just made everything super easy. Whole process has been quick and easy and am very pleased I chose Cinch Sidcup. No drama, great sized space and very easy access. Can’t fault anything.
Agent replied · 10 October 2026
Really appreciate the review, thank you! Glad we could help and that you were happy with the service.
5/5
TrustpilotEasy access. Great welcome and communication. No waiting. Happy to help. Great facilities!
Shout out to Craig who made the whole experience a very easy one at Cinch Woking!
Agent replied · 10 October 2026
Thanks very much for the feedback. Always great to hear that our customers are happy with the work.
5/5
GoogleMatt was fantastic and super helpful. Matt provided us with a full professional and friendly service. We were stuck in an awkward position and Matt made it so much easier. Thank you Matt, I’ll be recommending you to everyone! 10/10
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,887 reviews rated 4.9 out of 5, followed by Newmarket with 1,850.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
