Choices reviews in Redhill, Caterham, Crawley and 3 more

★★★★★ 5/5

Google

Agent was very kind and helpful and patiently explained everything about the house.

Fuat · 26 October 2023 · Choices Crawley

★★★★★ 5/5

Google

I don't think I could have asked for more from the team at South Croydon. Dan Skegg, Dan Norris and Nicola were supportive, proactive and instrumental in getting a difficult sale completed. Well done!

May · 26 October 2023 · Choices Caterham

★★★★★ 1/5

Google

Unbelievably Frustrating Rental Experience Choices estate agent deserves less than one star, but unfortunately, I can't go lower. My experience as a tenant with them has been nothing short of infuriating. Incompetence Beyond Belief: I can't fathom how a property management company can operate with such a staggering level of ineptitude. They not only failed to address maintenance issues promptly but managed to make simple tasks a nightmare. It's astounding how anyone with a shred of common sense could make the mistakes they did. Communication? What's That?: If I could rate their communication as zero stars, I would. They ignored my complaints, disregarded my requests, and left me in the dark at every turn. I felt like a low-priority annoyance instead of a paying tenant. Unprofessional Behavior: These so-called "property managers" were consistently late in responding to urgent issues, and their demeanor was dismissive at best. It's as if they were doing me a favor by reluctantly addressing their responsibilities. Hidden Fees Galore: Prepare for a barrage of unexpected fees. They conveniently forgot to mention these extra costs until the very last minute, leaving me feeling like they were swindling me every step of the way.I cannot emphasize enough how utterly disgusted I am with this estate agent as a rental tenant. My experience with them was a maddening rollercoaster of frustration and disappointment. Save yourself the headache, and don't even consider renting from these clowns. They're a disgrace to the property management industry. They will cheat you and give you the worst experience of your life. STAY AWAY !!!!!!

Varkey · 26 October 2023 · Choices Caterham

★★★★★ 5/5

Google

Fantastic service. Beth Gage reacted very quickly on the issue with letter box, contacted the landlord and the contractor, make arranged necessary works. Thank you, Beth for your prompt reply and great assistance.

Lena · 25 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Rating only, no written review.

Feroz · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Vicky Hall 👍🏽👍👍🏻 …

Emile · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Great service

Samina · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Exellent service delivered by plumber and Beth Gage.

Mpho · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Spoke to beth today to pay rent. Very friendly. :)

Stacey · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Ms. Vicky Hall has been very helpful, as always. She knows what customer service is truly about.

Chan · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

We did some carpet work for Choices and Beth was a delight to deal with.

Phill · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Vicky has been very responsive and helpful in the whole time I have dealt with her

Sean · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

A huge thanks to Charelle who gets the job done. She is a professional in her field, but still displays a warm, friendly, peoples personality.

Tracey · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Charelle Treurnich has responded to all my recent requests with speed and efficiency, its a pleasure having someone so diligent to deal with, many thanks

Charlie · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

I am very pleased with the swift service received from Charelle Treurnich. My request was treated with the sense of urgency it required.

Obiora · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Chantel Taljaard very efficiently and diligently got to work as soon as she was given a task. She handled the work in a very organised and calculated manner. I am very happy with her work and highly recommend the services provided.

Joel · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Can't say enough about how amazing and helpful Chantel Taljaard was at choices, she's an asset to choices..went up and beyond to help in every way she could. Thankyou Chantel for great customer service...Georgina Stylianou

Georgina · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

Fantastic service. Beth Gage reacted very quickly on the issue with letter box, contacted the landlord and the contractor, make arranged necessary works. Thank you, Beth for your prompt reply and great assistance.

Елена · 1 October 2023 · Choices Redhill

★★★★★ 5/5

Google

My experience with choices was fantastic, to start off with Dan Skegg led the negotiations well. Dan Norris was also superb showing folks around and encouraging me with all the updates. Overall I can’t fault them on any thing. I highly recommend their services……..

Dr · 23 September 2023 · Choices Caterham

★★★★★ 5/5

Google

The staff were friendly and helpful, and very communicative. The process of buying was relatively painless and as smooth as could be expected. The only oddity to be aware of with Choices is their fee structure, with their fee notionally being paid by the buyer rather than the seller. I suspect it is intentional that this puts the fees in a sort of "no-man's land", with the seller seeing the fees as being paid by the buyer, and the buyer more likely making a total offer on the house and not being overly concerned about how it is split between the seller and the agent. Ultimately, it seems like the onus is on the buyer to make sure the fees are reasonable, rather than the seller. I found that in my case, they were not the cheapest, but also not the most expensive. Overall, I would be happy to buy through Choices again.

Steven · 9 September 2023 · Choices Caterham

★★★★★ 5/5

Google

Charelle has been a very good manager, very efficient and promptly answer my requests.

Blessing · 1 September 2023 · Choices Redhill

★★★★★ 5/5

Google

I sold my property through Choices Croydon. Dan Skegg and Dan Norris were very professional and supportive, providing honest feedback, clear communication and regular updates throughout the sales process. Very impressed by the service and highly recommend!

Dev · 31 August 2023 · Choices Caterham

★★★★★ 5/5

Google

I am almost at the end of the process! I want to say a massive thank you to Dan and the team. Dan was so helpful and supportive throughout. I had a long journey to get here and I am giving 5 stars because it has been made easier by choices. Thank you!

Elouise · 26 August 2023 · Choices Caterham

★★★★★ 4/5

Google

Rating only, no written review.

Peter · 25 August 2023 · Choices Redhill