Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a really positive experience renting through Chase Buchanan, and I especially want to highlight how fantastic Robyn from the lettings team has been throughout. She has a great manner, calm and approachable and always quick to respond to any questions. It’s rare to come across genuine people in this industry. Thank you Robyn!
Mac · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Mac! We're thrilled to hear about your positive experience and appreciate your kind words about Robyn. She truly embodies our commitment to excellent service. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleThank you so much to Robyn on the lettings team, making the process so efficient and straightforward!
Louise · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
We’re thrilled to hear you had a great experience with Robyn and our lettings team! Your feedback on the efficiency of our process means a lot to us. Thank you for choosing us, and we’re here to help with any future needs!
★★★★★ 5/5
GoogleThank you Robyn from the lettings team in Richmond for helping me find a great property that fits all my needs. I’d highly recommend them.
Corey · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thanks for the wonderful feedback, Corey! We're thrilled to hear that Robyn and the lettings team helped you find the perfect property. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleLovely estate agency! Currently working with George to sign a tenancy agreement. He has been very professional and attentive, making the process seamless and stress-free for us. Thank you George!
Tammy · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you for sharing your experience, Tammy! We're thrilled to hear that George has made your tenancy agreement process smooth and stress-free. Our team is dedicated to providing excellent service, and your feedback means a lot to us!
★★★★★ 5/5
GoogleReally pleased with the property we found. Robyn was a great help especially with any issues that came up!
Alexander · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Alexander! We're thrilled to hear that you found the perfect property and that Robyn was able to assist you throughout the process. Your satisfaction is our priority, and we appreciate your kind words!
★★★★★ 5/5
GoogleI’d like to thank Robyn for helping us throughout the property process - great service!
Liz · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Liz! We're thrilled to hear that Robyn provided you with excellent service during your property journey. Your positive feedback means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleIt has been an absolute pleasure dealing with Anna from Chase Buchanan. It is rare to come across someone soo sincere and genuine and good at their Job. Thanks so much for everything you have done. ANNA!!!!
Karim · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Karim! We’re thrilled to hear about your positive experience with Anna. We pride ourselves on exceptional service and it's great to know that her sincerity and expertise made a difference for you. We appreciate your kind words!
★★★★★ 5/5
GoogleChase Buchanan have been absolutely wonderful in our recent reject agreement, and George was really wonderful to work with.
Without a doubt the most hassle-free agency we’ve ever dealt with.
MSL · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you for your fantastic feedback, MSL! We're thrilled to hear that your experience with us was hassle-free and that George made a positive impact. Your satisfaction is our priority, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleGeorge has been amazing and extremely helpful. I cannot help thank him enough. I recommend George to all looking for their new home in Richmond!
Jose · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Jose! We're thrilled to hear that George made such a positive impact on your home search. Your recommendation means a lot to us, and we’re here to help whenever you need assistance in the future!
★★★★★ 5/5
GoogleMany thanks to George for helping us secure our new home. The whole process has been simple, streamlined and straightforward, and George has been really helpful and attentive throughout. Highly recommend George and the team at CB. Thank you.
M · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
We're thrilled to hear about your positive experience with George and the team! It's great to know that the process was simple and that you felt well taken care of. Thank you for your high recommendation, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleHad a really great experience we were guided expertly throughout the whole process. Couldn’t be happier. Robyn was incredible.
Dominic · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Dominic! We're thrilled to hear that you had a great experience and that Robyn was able to guide you expertly. Your satisfaction means a lot to us, and we appreciate your kind words!
★★★★★ 5/5
GoogleVery professional and managed to get the whole process, done in a surprisingly short period of time, almost stress free! Will definitely use Robyn and the team again.
Dax · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Dax! We’re thrilled to hear about your positive experience. Our team strives to make the process as smooth and efficient as possible. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI’ve bought the flat with the Manager Daniel John, they really looking after the customer. Buying a property isn’t an easy choice and process, but it’s so good to have someone to talk and discuss with. They’re very professional, supportive and warm, I feel they are really someone who can rely on.
And they become my first choice when I want to rent the flat out now. Chelsea Ryan, George Burman-James and Eleanor Smith gave me so many support and professional advice during this process. And I’m very happy to let the property to them.
Shine生活筆記 · 16 August 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Daniel and the team. It's great to know you felt supported throughout your property journey. Congratulations on the purchase of your new home!
★★★★★ 5/5
GoogleSpecial thanks to Joel in Teddington for guiding me throughout my rental search. Superstar service.
Taleen · 11 August 2025 · Chase Buchanan Teddington
★★★★★ 5/5
GoogleWorking with Pippa Strafford inspires confidence and motivation. I'm delighted to have worked with her throughout my process and highly recommend her. Thank you so much dear Pippa.
Banu · 9 August 2025 · Chase Buchanan, St Margarets
Agent replied · 8 September 2025
We’re thrilled to hear about your positive experience with Pippa! Thank you for your kind words and recommendation; it means a lot to us!
★★★★★ 5/5
GoogleWe recently worked with Louis and couldn’t be happier with the service we received. From start to finish, he was professional, knowledgeable, and always available to answer our questions. The whole process felt smooth and stress-free thanks to his guidance and expertise. We really appreciated his honesty and commitment to finding the right property for us. Highly recommend 😊
Shanika · 9 August 2025 · Chase Buchanan, St Margarets
Agent replied · 8 September 2025
Thank you for your wonderful feedback, Shanika! We're thrilled to hear about your positive experience with Louis. Our team strives to provide knowledgeable and supportive service, and it’s great to know that you felt guided throughout the process. Your recommendation means a lot to us!
★★★★★ 5/5
GooglePippa Stafford was warm and professional, very helpful and patient with our tech problems. We felt that nothing was too much trouble for her and we are very grateful for her help.
Cynthia · 9 August 2025 · Chase Buchanan, St Margarets
Agent replied · 8 September 2025
Thank you, Cynthia! We're thrilled to hear about your positive experience with Pippa. Our team always strives to provide excellent support, and it’s great to know that Pippa made a difference for you. We appreciate your kind words and look forward to assisting you again!
★★★★★ 5/5
GoogleThanks Louis for all your amazing work
Ella · 9 August 2025 · Chase Buchanan, St Margarets
Agent replied · 8 September 2025
We’re thrilled to hear you had a great experience, Ella! Louis truly goes above and beyond for our clients. We appreciate your kind words and support!
★★★★★ 5/5
GoogleCharlie has been more then helpful with finding and getting the tenancy process, with the fast and efficient process very easy and fast. Would definitely recommend the agency.
Oliver · 9 August 2025 · Chase Buchanan Plymouth
Agent replied · 8 September 2025
Thanks for the fantastic feedback, Oliver! We're thrilled to hear that Charlie made your tenancy process smooth and efficient. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleCharlie was really great with our whole property hunting process. He was more than happy to answer any questions we had and helped us find our dream flat.
Ellie · 9 August 2025 · Chase Buchanan Plymouth
Agent replied · 8 September 2025
Thanks for the fantastic feedback, Ellie! We're thrilled to hear that Charlie made your property hunting experience a great one. Finding your dream flat is what we strive for, and it’s wonderful to know he was there to help every step of the way!
★★★★★ 5/5
GoogleI am so grateful to Stephen and the team at Chase Buchannan. My house sold for asking price two days after going on the market. They were supportive every step of the way, chasing painfully slow solicitors and keeping myself and my buyer updated regularly. I wouldn’t hesitate to recommend them and will definitely use them again if I need an estate agent. Thank you!
Carrie · 9 August 2025 · Chase Buchanan Plymouth
Agent replied · 8 September 2025
Thank you for your fantastic review, Carrie! We're thrilled to hear about your successful sale and appreciate your kind words about Stephen and the team's support. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI could not of asked for a better company to help me through this as a first time buyer!
Yes, the whole process itself took a long time but that was no fault of theirs!
Stephen was an absolute gem through it all, he was always willing to help and explain things for me so I could understand better. Was always one message away, always went above and beyond to support me!
Thank you so much! Still has set in properly that I am a homeowner 😂
Jodie · 9 August 2025 · Chase Buchanan Plymouth
Agent replied · 8 September 2025
Thank you, Jodie! We're thrilled to hear about your positive experience as a first-time buyer. Stephen truly embodies our commitment to support and guide our clients. Congratulations on becoming a homeowner! We're here for any future needs you may have. Enjoy this exciting new chapter!
★★★★★ 5/5
GoogleWorking with Chase Buchanan, particularly Pippa, was a great experience. They made the entire process of finding and renting a flat incredibly easy and smooth. Highly recommend!
Emma · 9 August 2025 · Chase Buchanan, St Margarets
★★★★★ 5/5
GoogleFrom the moment you walk into the office, you’re greeted with a warm smile and a genuinely friendly atmosphere. Every time we visited, we were met with the same kindness and attention. A special thank you to Louis for his support and approachable manner, thanks to him, we found the perfect home for our family quickly and without any hassle. If we ever need help with a property again, he’ll be the first person we call.
Levent · 6 August 2025 · Chase Buchanan, St Margarets
Agent replied · 23 August 2025
Thank you, Levent! We're thrilled to hear about your positive experience and that Louis was able to help you find the perfect home. Your kind words about our team's support means a lot to us. We're here whenever you need assistance in the future!
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