Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently bought our property through Chase Buchanan, Richmond, and we couldn’t be happier with the experience. Daniel Johns and Morgan Senior were exceptional; always professional, patient, and responsive. Their guidance and support made the process smooth and stress-free, and they went above and beyond to ensure everything ran seamlessly. We highly recommend them to anyone looking to buy a property in the area.
Erika · 16 November 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Erika! We're thrilled to hear about your positive experience with Daniel and Morgan. It's great to know their support made your property purchase smooth and stress-free. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleVery strongly recommend. Daniel Johns & Anna Poghosyan at Chase Buchanan, Richmond were absolutely fantastic from start to finish. We bought with the team over 7 years ago and have now sold with them! They worked tirelessly, great at not only getting a buyer but also helping throughout the transaction. Daniel has such a winning and positive attitude. Even my dad who is a retired City property solicitor said he was impressed!
Douglas · 16 November 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you, Douglas! We're thrilled to hear about your positive experience with Daniel and Anna. It's wonderful to know they made such an impact during both your buying and selling journey. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleFrom start to finish, Robyn was an absolute star in helping me find my new home. She didn’t just send me listings, she really listened to what I was looking for and somehow managed to find places that fit perfectly.
What really stood out was her communication. She was always quick to reply, kept me updated every step of the way, and explained everything clearly so I always knew what was happening. It never felt like just a transaction, she genuinely cared that I ended up somewhere I’d be happy.
Adam · 16 November 2025 · Chase Buchanan Richmond
Agent replied · 16 April 2026
Thank you for your wonderful feedback, Adam! We're thrilled to hear that Robyn made your home search such a positive experience. Her dedication to understanding clients' needs is truly what sets us apart. Enjoy your new home!
★★★★★ 5/5
GoogleLetting agreed by Louis at Chase Buchanan St Margarets. Throughout the process he has been professional, accommodating to requests and prompt in reply with answers to all questions. I would recommended as a tenant.
Karen · 15 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you, Karen! We’re thrilled to hear about your positive experience with Louis. Our team strives to provide excellent service, and your recommendation means a lot to us. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleThank you to Robyn from Lettings, she was fantastic throughout the entire process! Robyn genuinely cares about making sure everything goes smoothly, and her support made a real difference. I highly recommend her!
J · 15 November 2025 · Chase Buchanan Richmond
Agent replied · 14 January 2026
We're thrilled to hear about your positive experience with Robyn! It's great to know her support made a difference for you. Thank you for recommending us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI had a great experience buying a property marketed by Chase Buchanan - Richmond. Anna Poghosyan and Daniel Johns are both very communicative and friendly to work with, and teamed with proactive sellers and solicitors on both sides it was honestly stress free. Thank you both - I’m so much more impressed than I was when selling my last property with another big name agency elsewhere in West London.
Matthew · 15 November 2025 · Chase Buchanan Richmond
Agent replied · 14 January 2026
Thanks for the fantastic feedback, Matthew! We're thrilled to hear about your positive experience with Anna and Daniel. Our team strives to make the buying process as smooth as possible, and it’s great to know we exceeded your expectations. Enjoy your new property!
★★★★★ 5/5
GoogleHad a great experience renting through George at Chase Buchanan Richmond. Super easy to communicate with, and genuinely helpful at every step. He helped me find a great place recently and made the whole process so smooth. He’s professional, patient, and really goes the extra mile for his clients. Couldn’t recommend him more if you’re looking for a place to rent in the area! Highly recommend!
Henrietta · 15 November 2025 · Chase Buchanan Richmond
Agent replied · 14 January 2026
Thank you, Henrietta, for your fantastic review! We’re thrilled to hear about your positive experience with George. Our team is dedicated to making the rental process as smooth as possible, and it's great to know we hit the mark. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotWe recently purchased our home through Chase Buchanan in Hampton Hill
We recently purchased our home through Kris and his team at Chase Buchanan in Hampton Hill, and couldn’t be happier with the experience. From start to finish, they were professional, proactive, and genuinely supportive - always keeping us informed and making the process feel smooth and stress-free. Their local knowledge and attention to detail really stood out. We’d happily recommend them to anyone buying or selling in the area.
Paul · 14 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you for your fantastic review, Paul! We're thrilled to hear that Kris and the team provided you with such a positive experience. Your recommendation means a lot to us, and we’re glad we could help make your home buying journey smooth and enjoyable.
★★★★★ 4/5
TrustpilotBungalow Success!
Chase Buchanan quickly found me a proceedable purchaser, which went through to completion promptly, without any significant issues. Thank you!
Andrew · 14 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you for your positive feedback, Andrew! We're glad to hear that you had a smooth experience with us and that we could assist you in finding a proceedable purchaser. If you need anything else in the future, feel free to reach out!
★★★★★ 5/5
TrustpilotExceptional knowledge of the area and property sales
Kris and Anna in the Hampton Hill branch sold our property exactly as they said they would. Anna mapped out the strategy which worked perfectly and secured us great buyers that were ready to proceed.
Natalie · 10 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you, Natalie! We’re thrilled to hear about your positive experience with Kris and Anna. Their dedication and expertise truly make a difference in ensuring smooth transactions. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotReliable property management
I have been renting a flat via Chase Buchanan for over 3 years and I have been quite happy with the quick responses and customer care. Bijou who I have been in contact over this period was always helpful and respectful
H · 10 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you for your wonderful feedback, H! We're thrilled to hear about your positive experience with our team and Bijou's support. Your satisfaction is our priority, and we look forward to continuing to assist you in the future!
★★★★★ 5/5
GooglePippa provided outstanding service! She was incredibly responsive and every property she shortlisted was a perfect fit based on my requirements. Her help in managing the communication and offer submission with the landlord was seamless and efficient. Definitely recommend her service!
G · 8 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you, G C, for your fantastic feedback! We're thrilled to hear that Pippa provided you with outstanding service and found properties that matched your needs perfectly. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleHad a very good and easy experience. They were responsive, informative, and very helpful throughout. Louis in particular was great, always quick to reply and made everything smooth and easy.
Jack · 8 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you for your fantastic review, Jack! We're thrilled to hear you had such a positive experience and that Louis made the process smooth for you. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThis is my best experience so far with securing a rental property! Pippa has been incredibly helpful, responsive and efficient throughout the process so far and made it feel simple and stress-free. Would highly recommend Chase Buchanan if you are looking for a good service!
Ellie · 8 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you, Ellie! We're thrilled to hear about your positive experience with Pippa. Our team strives to make the rental process as seamless as possible, and your recommendation means a lot to us. We appreciate your feedback and wish you the best in your new home!
★★★★★ 5/5
TrustpilotI’ve had a good experience working with…
I’ve had a good experience working with the company, particularly with Bijiou, the property manager. He was prompt in addressing all issues and emails in a professional manner.
Nombasa · 7 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you, Nombasa! We're thrilled to hear about your positive experience and appreciate your kind words about Bijiou. Our team is dedicated to providing excellent service, and it's great to know we hit the mark. Looking forward to assisting you again!
★★★★★ 5/5
TrustpilotI had a great experience buying a…
I had a great experience buying a property marketed by Chase Buchanan - Richmond. Anna Poghosyan and Daniel Johns are both very communicative and friendly to work with, and teamed with proactive sellers and solicitors on both sides it was honestly stress free. Thank you both - I’m so much more impressed than I was when selling my last property with another big name agency elsewhere in West London.
Joseph · 6 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you, Joseph! We're thrilled to hear about your positive experience with Anna and Daniel. Our team strives to make the property buying process as smooth as possible, and your kind words mean a lot to us. We appreciate your feedback and look forward to assisting you again!
★★★★★ 5/5
TrustpilotChase Buchanan's first class support in selling our property
Anna Poghosyan and the team at Chase Buchanan, Richmond were first class. Not only proactive in showing the property, but once they found a buyer keeping in close contact with them and their solicitor to move things along. All that we could have asked for from the start of marketing the property right up to the successful conclusion of the sales process.
Dr · 6 November 2025 · Chase Buchanan, St Margarets
Agent replied · 22 November 2025
Thank you for your wonderful feedback, Dr. C J Shepherd! We're thrilled to hear that Anna and the team provided exceptional service throughout the sales process. Your satisfaction is our priority, and we appreciate you choosing us to assist with your property journey.
★★★★★ 5/5
GoogleExceptional estate agents, professional, mature, and genuinely first class.
Karen and her team at Chase Buchanan have been absolutely first class throughout the entire selling process. What stood out most for me was their maturity and calm professionalism, they really have a strong handle on managing difficult scenarios that can arise when selling a property.
I’ve dealt with several other agents in the Teddington area over the years, and I can honestly say that Chase Buchanan have been in a league of their own. Their experience, communication, and steady approach made the whole experience easy.
Will · 5 November 2025 · Chase Buchanan Teddington
Agent replied · 12 November 2025
Thank you for the fantastic feedback, Will! We're pleased to hear that Karen and the team provided you with such a seamless selling experience. Your kind words about our professionalism and communication truly mean a lot to us. We appreciate your trust and support in choosing us!
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Rodney on the purchase of our home. He was very transparent, friendly and at no stage did we feel pressured to make a decision. Chase Buchanan also seemed like the Teddington area experts, so we'd be very happy to use them again in the future.
Eliot · 29 October 2025 · Chase Buchanan Teddington
Agent replied · 12 November 2025
Thank you for your fantastic review, Eliot! We’re thrilled to hear about your positive experience with Rodney and appreciate your trust in us as Teddington area experts. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleTrust & Brilliance…In our family’s search for a new home, we have been looking at Sales and Lettings. Chase Buchanan are professional, transparent and supportive throughout the process. Joel in Lettings has been responsive and clear on our needs in finding a home - trusting him and his approach has made this difficult search simple. Rodney in sales has been brilliant and clear on how we approach our purchase by giving enough insight for us to make the decision that is right for us. Highly recommend this agency and team! Thank you Joel and Rodney!
Anil · 29 October 2025 · Chase Buchanan Teddington
Agent replied · 12 November 2025
Thank you, Anil! We're thrilled to hear about your positive experience with Joel and Rodney. Our team strives to provide transparent and supportive service, making the home search as smooth as possible. Your recommendation means a lot to us, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleChase Buchanan were managing agents for a flat we rented out and were very good. We therefore instructed them when we wished to sell. The sale went well and they kept us informed throughout the process, keeping us calm when things seemed to be going awry (as property sales always do at some point). John, Kacey and Kim were great. Selling property a certainly stressful - I recommend this team as they do their utmost to ensure that stress is minimised. I recommend them.
Christine · 29 October 2025 · Chase Buchanan Teddington
Agent replied · 12 November 2025
Thank you, Christine! We're thrilled to hear about your positive experience with our team. Keeping our clients informed and supported is a top priority, and it's great to know we could help ease the stress of selling your property. We appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
TrustpilotExcellent Service - Knowledgeable & Professional
I recently used Chase Buchanan to sell a property and they made the whole experience extremely easy. Amanda came and did the initial viewing and valuation, very professional and knowledgeable. I then dealt with Victoria and Chloe who too were excellent. Good communication and very helpful. The property sold within a few weeks and we exchanged and completed in around 12 weeks. Overall a very good experience and will definitely use again.
Dan · 23 October 2025 · Chase Buchanan Plymouth
★★★★★ 4/5
TrustpilotEllie Hind was great at picking up our…
Ellie Hind was great at picking up our file (after a colleague left) and progressing the renewal of the rental agreement.
Teigecahill · 23 October 2025 · Chase Buchanan Plymouth
★★★★★ 5/5
TrustpilotTop tier estate agents
Daniel Johns & Anna Poghosyan at Chase Buchanan, Richmond were absolutely fantastic from start to finish. We bought with the team over 7 years ago and have now sold with them! They worked tirelessly, great at not only getting a buyer but also helping throughout the transaction.
Douglas · 22 October 2025 · Chase Buchanan Plymouth
Agent replied · 23 October 2025
Thank you, Douglas! We’re thrilled to hear about your positive experience with Daniel and Anna. It’s wonderful to know they provided excellent support throughout your journey. We appreciate your loyalty over the years and look forward to assisting you in the future!
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