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★★★★★
56 reviews from landlords across 6 offices
56 reviews of Charters come from landlords, rated 5.0 out of 5 on average, across six offices. Checked 9 October 2026.
56 reviews from landlords, newest first, with the office each one is about.
5/5
View AgentsReview for Lisa Burdett
Lisa provides everything I expect from a lettings professional. She works hard, is timely , and unnusually in this day and age , is happy to provide a 'view' and a 'recommendation' ...... Well done Nick Henderson - 6/5/16
Hi Nick. Many thanks for your wonderful and kind endorsement of Lisa's service. We are so pleased that you took the time to share this. Thank You.
5/5
View AgentsAmazing, Helpful & Considerate
As a landlord there are always many issues you have to deal with; of course you always want to keep the tenants happy, but there is a fine line that needs to be balanced. Adel, is that person that makes you feel that you can trust your home in her hands - she is kind, but acts very fast, is helpful and always considerate to both the tenant and myself. I can fully recommend her to look after your home
Hideo. Thank you so much for expressing your full endorsement and recommendation of Adel. We are truly delighted that you are having the experience we want our Landlord clients to have, but also that you recognise the importance of balance to ensure our Tenants too are considered, and everyone is happy!
5/5
View AgentsDealing with our property for letting out.
Tracey has been excellent through the whole process & has kept me informed at every stage, a true professional.
Hi Mike, thank you for endorsing Tracey and our Property Management team in the manner in which you have. Greatly appreciated and of course your views will be shared with our teams and potential future clients too! Thank you.
5/5
View AgentsLetting your property made easy
Having rented my home out through Charters Estate agent - I felt totally supported throughout the year. Adel was always quick to respond and lovely to speak to. Emails were polite and to the point and the follow up was always reliable. Adel was also able to advise me en route as this was my first time in the role of a landlord. I was overseas for much of the time but felt that my property was on good hands. Thanks to Adel and Charters team!
Hello Noreen, thank you so much for sharing your experience as a first time and overseas landlord. Congratulations on completing your fist venture and we are delighted to know that you feel you are in good hands, as you should. We pride ourselves on service and your 5STAR review is very much appreciated. Thanks.
5/5
View AgentsHouse Rental
John has been very professional and tenacious and found us new tenants within a week of taking the property on. He was informative and tenacious.
Hello Jane. Many thanks for endorsing John for his tenacious approach and rapid response when providing Charters assistance with your recent property Let. Thanks again.
5/5
View AgentsLisa Burdett Review
Lisa is a friendly, meticulous and professional individual, who is always a pleasure to deal with. As an overseas landlord it gives me great peace of mind and reassurance that such a capable and trustworthy individual is looking after my property interests. She is a true asset to your team and I, as I am sure many other of your clients, feel lucky to have had, and continue to have dealings with her.
Hi Sharon, thank you so much. Your review as an overseas landlord is most relevant and will hopefully help others in similar situations to be reassured when seeking representation from afar. Lisa and our wider Lettings & Property Management teams regularly overcome challenges and create memorable experiences. Thanks again.
5/5
View AgentsJohn is a dynamo of enthusiasm, energy and professionalism.
John was fully engaged from the start of the process, producing an excellent brochure with great pictures and securing a successful offer quickly against a quality competitor. He kept me fully informed of developments and showed enthusiasm, patience and resilience. I have no hesitation in recommending Charters and John Hodges
Thank you William, we truly appreciate your kind feedback following your positive Lettings experience, somewhat enhanced by John Hodges of Charters in Farnham. Customer service is of paramount importance to us and thus your endorsement is gratefully received.. Thank you.
5/5
View AgentsRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
56 reviews from landlords across six offices, rated 5.0 out of 5 on average. For example, Phil wrote: "Charters Lettings and Property Management have just re-let my investment property with such ease and efficiency that I cannot begin to imagine what it must be ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.