Chappell & Matthews estate agents in Bristol, City of and Bath

★★★★★ 5/5

Google

Fantastic service. Debra was brilliant and secured a flat to rent for my son immediately and within an hour the deposit was paid. We couldn't have done this without you. Thank you Debra.Administration and follow up with the tenancy agreement was also very efficient.Also Thank you Daniel and Vanessa. We would highly recommend Debra and the team at Chappell & Matthews Richard and Sam

Richard · 24 October 2022 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Rating only, no written review.

Jonathan · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Rating only, no written review.

Antonija · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Excellent service

Damian · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Ben and Dan are the best employees, nice and helpful, handsome and stylish.

梁翌炀 · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Quality and professional service. Ben went out of his way to make sure we got the house on time.

S · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Debs and Dan have done a great job of organising and helping me with my move. Would highly recommendPositiveResponsiveness, Professionalism

Tom · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Strong knowledgable support throughout the process with an emphasis on good communication and flexibility to make things happen when they needed to happen. Fiona Taverner was a great partner in this process.

Andrew · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Great service with professional, helpful and wonderfully polite Emma Ward! Trying to find a property at the moment is so difficult, she has made this process as stress free as possible. So excited about our new property, many thanks! Zeynep

Zeynep · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Ben and Dan is the best renting agent I've ever met, so friendly and helpful. They also helped me a lot after I moved to the building. 100% nice and energetic.PositiveResponsiveness, Professionalism

陈初翔 · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Debra barton is the best at what she does, lovely to speak to, helped me in every aspect needed to find a house. Real people person would recommend her and her agency to anyone looking for a property in Bristol (Way better than majority of Bristol housing agency).PositiveQuality

Raymond · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Very smooth, professional, and helpful staff, especially Emma Ward who handled my tenancy agreement and securing the flat. In contrast to atrocious experiences with other estate agents before, I would highly recommend C&M !

Jack · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Thank you to Debra for her help in making our rental happen. She was always there to assist with the many issues we came across, but she showed a personal touch and a friendly approach which gave us confidence and peace of mind it was being handled to the best. Thank you!

Stewart · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Had a great experience with Chappell and Matthews! Emma Ward was so lovely and polite, and was always available to answer any questions we had. This made the process so much less stressful, especially considering how hard it is to secure a flat at the moment. Would definitely recommend :)

Sharon · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Fiona recently helped me purchase my very first flat in Bristol. She was so professional, kind and helpful. On the completion day, she stayed behind in the office after the business hour to wait for me to collect the keys. I was very pleased with the services and would like to recommend them without reservation.

Edwina · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

The service at Chappell & Matthews is incredibly quick and easy to go through. I appreciate the daily calls to check in and let us know how everything was going and how each employee was kind enough to take time out of their day to help us through certain proccesses. I personally was speaking to Emma Ward and she was extremely kind and patient and understanding about our situation. She was professional and helped us a lot, I truly cannot thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Fajer · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

I am a retired estate agent owning my own lettings and sales business. I approached Chappell & Matthews as their office was just around the corner from my flat in Bristol Harbourside. Ben Gregory provided an accurate valuation and gave a time frame for the flat to be let which was by the end of the week. He was right and with the viewings lined up I had multiple offers on the property within a couple of days. Debra Barton then took over, she accurately quizzed each candidate in a non obtrusive way enabling to get all the information I required. Dan then checked the tenants in organising the inventory and meter readings. In all a very professional approach by all and I would heartily recommend them to future landlords.

Virginia · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 4/5

Google

I have been letting our property through Chappell and Matthews for the last 6 years. They have been a pleasure to deal with and the whole team have been great, particularly Daniel and Chloe. They have always found new tenants quickly and dealt with the administration and maintenance efficiently. Thank you

Jane · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Such great experience had with Chappell& Matthews and their staff members professional agency with excellent customer services. The team has been kind and helpful since the first time I contacted the agency. The process from the viewing was managed smoothly by Emma Ward from welcoming us to giving helpful details and answering our questions without forgetting how positive, supportive and kind she was. I am extremely satisfied and that's why I recommend this agency. Kind Regards, Eshaq

Sako · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Daniel and Emma helped my partner and I get settled into our new wonderful new flat in Bristol, after having a not so great experience with other agencies. They responded to our emails so quick and with a professional but friendly and approachable manner. Everything was settled and sorted so quickly I’m so happy we had them as our agents. Please find your home with Chappell and Matthews and ask for these guys! 10/10 thank you so much for all your help!PositiveResponsiveness, Professionalism, Value

Charlotte · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Trustpilot

They are really helpful

They are really helpful, responsive and good in communicating. The people I was dealing with are Julie Dondoua, who really tried to finish the purchase, even though, because of our purchase solicitors' irresponsibility the chain was broken and we were unable to finish the purchase.

Brights · 24 February 2022 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Emma and Vanessa are both flexible and responsive and werevery supportive. The process of renting and admin went really quick and flawless. Very happy with our flat. Thanks Chappell & Matthews for the fantastic service!PositiveResponsiveness, Quality, Professionalism

Edit · 13 January 2022 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

The team at Chappell and Matthews were great. Extremely helpful in understanding my needs and requirements for a property. They overcame the hurdles placed on society by covid restriction that allowed me to choose a property, with the help of their expert local knowledge, that suited me. I would also like to name Debra Barton as an outstanding member of staff who went above and beyond. Thank you so much for your help.

Sean · 13 January 2022 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

After moving to Bristol recently I looked at A LOT of properties without much luck, but C & P came through and Debs was extremely helpful (and patient!) and delivered exactly what I was looking for. Cheers Debs / C&P!

Joe · 12 January 2022 · Chappell & Matthews Bristol Harbourside Sales