Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOur letting agent Debs was amazing. She was super friendly and chatty. She was so helpful over the phone and helped us find a place that met our requirements. After putting in the offer, she was extremely helpful with the steps that followed, always answering our questions in good time and almost always contactable over the phone. Would thoroughly recommend.
Maria · 24 August 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thanks Maria for your kind words, recommendation and excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDebra Barton, thank you so much!! Myself and my fellow flatmates are indebted to you for helping us sort a 4 bedroom flat to rent at incredibly short notice. You have gone above and beyond in helping us newly qualified doctors move into this property, so we are able to start our jobs at the hospital. We were badly let down by another letting agents 2 days before we were due to move into a different property and so you have been an absolute saviour! So efficient, professional and lovely. The biggest thank you!! Could not recommend Debra at Chappell & Matthews enough.
Isabel · 24 August 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you Isabel for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe process of finding a flat had been quite stressful until we got in contact with the team at Chappell and Matthews. Since the first viewing of one of their flats, the whole process has been incredibly smooth and fast. Debra has been very pleasant, reliable, and competent, which has been very reassuring for my partner and me. Emily was also wonderful in answering our questions and was lovely to chat with when we went into the office. Having now received the all-clear with our references, we are very excited to proceed with the last few steps and move in! Thank you!
Ruth · 24 August 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Hello Ruth, thank you for your wonderful review! We're thrilled to hear that Debra and Emily made your experience smooth and pleasant. We wish you all the best in your new home! Best regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe workers are all extremely polite and lovely!! Especially Daniel who has helped me and my partner with our new house!
Rachel · 24 August 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you Rachel for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZainab gave me a viewing and was incredibly helpful at answering any Qs I had. She was also very quick to let me know when I had the property and with organising deposit etc. Daniel then helped us with the actual move in and was super friendly and again, really helpful :))
Rebecca · 24 August 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your terrific 5* review and thank you for your kind words Rebecca. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEtima and the rest of the team were very helpful throughout the process and also very pleasant to deal with. Would recommend.
Ramsey · 25 July 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation Ramsey. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEtima Etim has been incredibly supportive and helpful throughout our experience. Her organizational skills are exceptional, and she was instrumental in helping us find accommodation. From start to finish, Etima guided us through the entire process with professionalism and care. We are very grateful for her assistance and highly recommend her services.
Lala · 25 July 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Lala! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a great service from Debra Barton and her team finding me a place to live in Windsor terrace. Fantastic apartment fantastic service will definitely use them again.
CWS · 25 July 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent letting service from the team at Chappell & Matthews especially Chloe W and Debra. They keep you in the loop at every stage and take the ease out of letting a property yourself. Highly recommended.
Jennie · 25 July 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation Jennie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDan was super helpful with our recent move, would recommend to anyone! - Jamie
Jamie · 25 July 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation Jamie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery quick process with good follow up. Team in this branch is very helpful and friendly, Daniel especially. Their services are highly recommended 👍 …
Marketa · 25 July 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Marketa. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe C+M team are bloody brilliant! After looking for the right property for months my partner and I were in despair, the fast responses from Chloe and Zainab right from the start were a very welcome change from the norm we had got used to with other estate agents. Special shoutout to Dan for making the transition from student housing to normal renting so smooth and hassle free. Genuinely couldn't meet a more helpful and friendly guy! I've never felt more comfortable dealing with an estate agent before and would reccomend them to anyone.
William · 25 July 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Hello William, thank you so much for your kind words! We're thrilled to hear that Chloe, Zainab, and Dan were able to make your experience smooth and hassle-free. Your recommendation means a lot to us! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently moved into a property with my partner which is managed by Chappell & Matthews, and both of us were very impressed with the quality of service from this estate agent. Our transition from student housing to professional renting was made seamless and stress-free thanks to the hard work of Daniel, Zainab and Chloe. Daniel in particular stood out to us as he was very efficient, kept us regularly updated throughout the whole process, and was just generally really friendly and helpful!
Africa · 25 July 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Hello, thank you so much for your wonderful review! We're thrilled to hear that Daniel, Zainab, and Chloe made your transition seamless and stress-free. We appreciate your kind words and are delighted to have been able to assist you and your partner. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDebra made the process of looking for rental properties and admin a breeze - I wish all agents were more like her!
Reinis · 13 July 2024 · Chappell & Matthews Bristol Sales
Agent replied · 10 November 2024
Many thanks Reinis for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to say a huge Thank You to Debra and Vanessa for their professionalism, patience and support in helping me find a lovely rental flat in Bristol. After some not-too-pleasant flat-hunting experiences over the last few months, I wish I'd come to them and the team at Chappell & Matthews sooner. I cannot recommend them highly enough.
The · 12 July 2024 · Chappell & Matthews Bristol Sales
★★★★★ 5/5
GoogleHad a great experience with Debra when letting a new flat. She is very kind and helpful, making sure that all the relevant information was communicated in a timely manner.
Megan · 25 June 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review Megan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe experience with the Chappell and Matthews team was fantastic. The team are super friendly and polite. Debra in particular made the process smooth and stress free. Thanks again Debra!
James · 25 June 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review James! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to say a huge Thank You to Debra and Vanessa for their professionalism, patience and support in helping me find a lovely rental flat in Bristol. After some not-too-pleasant flat-hunting experiences over the last few months, I wish I'd come to them and the team at Chappell & Matthews sooner. I cannot recommend them highly enough.
Pablo · 25 June 2024 · Chappell & Matthews Bristol Sales
★★★★★ 5/5
GoogleLove the service here. everything went smoothly.i managed to get an apartment with their assistance less than a week after i arrived in UK, and successfully moved into the house by end of second week. Zainab was very quick in responding and very patient in explaining things to me.
Same with Daniel,he follows up thoroughly and responded very quickly. Their services are highly recommended!
Amalina · 25 June 2024 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks Amalina for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDebbie was very professional and super efficient with all aspects of the rental process would definitely recommend using them
Dave · 26 May 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thanks for your excellent 5* review Dave and thanks for your recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEtima Etim has been a great help with securing our tenancy! Their excellent oganisational and interpersonal skills helped move everything along seamlessly.
Sam · 26 May 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review Sam Stanley. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience finding a new flat in Bristol, would definitely use this company again, Debbie was professional and communicative and actively helped us find a great home
Katherine · 26 May 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for sharing your positive experience, Katherine! We are thrilled to hear that Debbie provided you with professional and communicative service to help you find your new home in Bristol. We look forward to assisting you again in the future! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEtima has been absolutely lovely and great to work with. She is always on top of it and is really helpful when we have any issues.
From, Nanni and Lucia
Lucia · 26 May 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Dear Lucia, thank you for your kind words about Etima! We are thrilled to hear that she has been so helpful and lovely to work with. If you ever have any more questions or concerns, please don't hesitate to reach out. Thank you for choosing Chappell & Matthews Sales and Letting Agents Bristol!
★★★★★ 5/5
GoogleI had the loveliest experience finding my flat with this Letting Agency. Etima has been so helpful and made the whole process so seamless. I would definitely recommend this Agency to someone who needs to find their next home!
Charlotte · 26 May 2024 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for leaving us your excellent recommendation and 5* review Charlotte Walker. Best wishes, Lucy, Customer Relations.
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