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Central Estates reviews in Walthamstow and Marylebone

4.4

★★★★★ Great

574 reviews across 2 offices and 2 platforms

www.central-estates.co.uk

Central Estates has two offices, in Walthamstow and Marylebone (Greater London). Together they have 574 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

572

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Central Estates's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Central Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Central Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Martyne is an empathetic and responsive property manager who always works to resolve issues quickly. She’s considerate of tenants needs and can be relied upon in a crisis. Her work is a credit to the agency.

Rachel · 10 February 2023 · Central Estates Walthamstow

4/5

Google

Had a good experience with Central all round while renting our flat through them. Nancy was our property manager and she communicated with us well through the tenancy and made sure things were sorted for the tenants promptly.

Sophie · 10 February 2023 · Central Estates Walthamstow

Agent replied

Dear Sophie, than you for taking the time to review us! Neil

5/5

Google

Moved into a property about a month ago and have since found the tenant care to be superb - we've had some sticky problems with our new neighbours but Martyne H has supported us the entire time which has been incredible and we feel well looked after. Any issues we've had have been dealt with quickly - unlike our previous letting agents. No complaints here!

Lewis · 10 February 2023 · Central Estates Walthamstow

Agent replied

Hi Lewis, thank you ever so much for your feedback. We are by lucky to have Martyne on the team. Neil

5/5

Google

I would like to thank all the Central Estates letting team. Myself and my partner were renting from them for the past few years. Sadly we had to leave London. Martyne, our property manager was always quick to deal with any issues. Hopefully our new agent are as good as Central.

Rubina · 10 February 2023 · Central Estates Walthamstow

Agent replied

Dear Rubina, Thank you for taking the time to review us. All of the team wish you the best in your new home away from London. Kind Regards Neil

1/5

Google

I wrote the review bellow almost 3 years ago. Unfortunately nothing changed. Their only contact with me house visits twice a year but even they can not managed to come the appointments on time. I just got a visit. She came quite late I told here I was expecting you much earlier. Here answer was yeah I knocked the wrong door. How professional it is .I would give no star but google doesn't allow me I don’t know where to start .I have been renting house from them since 2014 but it is not they are amazing just I get on well with my landlord. Otherwise I didn’t see any positive work from them. Example the person they sent for boiler check messed up my boiler and when I told it was the engineer mistake they told me there is a peruse problem in my area. They came another time and told me that there is an expensive part broken and in the boiler and it has to be change. However when another engineer came from insurance company they just fixed the pressure. So I said I have been renting quite while .I couldn’t have a time to make an appointment for regular check. Now they are telling me that they will come and enter my home by themself.I made a free time by squeezing my schedule and now they emailed me that they can’t and they will enter my home .At the and all the think which I got from nice landlord but ,I believe it was just a luck I

Ali · 25 January 2023 · Central Estates Walthamstow

Agent replied

Dear Ali, thank you for your review. I am really sorry you feel this way, I can assure you the team only try their best to ensure our commitment to our landlords is met. I know our letting manager has been in touch to sort out any problems you may have. If there is anything I can do, please do not hesitate to contact me. Neil Ewen Director

5/5

Google

Nancy is our point of contact at Central and has been great over the past few months, friendly, efficient and a total superstar sorting out an urgent situation.

Fiona · 11 January 2023 · Central Estates Walthamstow

Agent replied

Hi Fiona, Thank you for the 5 star review. I agree Nancy is great! Merry Christmas! Neil

5/5

Google

Have delivered a fantastic service and managed any issue quickly and efficiently. Delighted to have Central managing my property as it takes away all of the stress in the knowledge things will be looked after properly. Property Manager - Nancy Markou

Michael · 11 January 2023 · Central Estates Walthamstow

Agent replied

Dear Michael, thank you for taking the time to give us a 5 star review, it means a lot. Merry Christmas. Neil

5/5

Google

Five stars for Central. In particular Nancy Markou who works in Property Management. Nancy has gone above and beyond to resolve any issues that crop up. The contractors that Central employ always preform the highest quality of work, are trustworthy and a pleasure to deal with. Many thanks Nancy for all of your help, you are an asset to Central and always put any concerns we have at ease.

Jola · 11 January 2023 · Central Estates Walthamstow

3/5

Google

Disappointing

Brian · 12 December 2022 · Central Estates Walthamstow

Agent replied

Dear Brian, unfortunately I have been unable to find your details on our system. Please contact me by email, neil@central-estates.co.uk and I will see if I can help. Kind Regards Neil

5/5

Google

Very positive experience and service - Martyne is really responsive and helpful with our property.

Pippa · 12 December 2022 · Central Estates Walthamstow

Agent replied

Thank you Pippa for taking the time to write us a review. Neil

5/5

Google

We have been very happy renting through Central Estates and Nancy Markou (our Property Manager) has been incredible in providing support and ensuring all issues are promptly fixed.

João · 12 December 2022 · Central Estates Walthamstow

Agent replied

Thank you ever so much for your review. I am glad you are happy with our service. Kinda regards Neil

5/5

Google

Central estates have been managing one of my rental properties for a number of years now ,their service has been amazing from the start , a special mention must go to Nancy markou one of their team , she has dealt with anything I have asked her to do promptly and with great attention, a real star .

Christo · 12 December 2022 · Central Estates Walthamstow

Agent replied

Dear Christo, thank you ever so much for taking the time to give us a 5-star review. Neil

5/5

Google

Central are brilliant. We purchased our property from Central, and Rich, Katie and the team at the Walthamstow office were incredible at having all elements of the chain processed quickly.

Tim · 12 December 2022 · Central Estates Walthamstow

Agent replied

Hi Tim, thanks for taking the time to give us a 5 star review. Good luck in your new home! Neil

5/5

Google

Martyne Hatton is the manager of the property I've been renting for the past year. If I could give her 1000 stars, I would. She's super communicative, responds in the blink of an eye, always follows up to make sure any maintenance issues are fixed properly and on time, advocates for me, and is a wonderful go-between between myself and the owner of the property. She handles communication between myself and the property owner with ease and never seems flustered. She's even managed works project that affected four flats on our block, and tbh, I hardly noticed the works were happening because she kept things running so smoothly. I'm moving out for reasons unrelated to the property itself (which is lovely!), and one of the saddest parts about it is that I won't get to work with Martyne anymore. If you're reading this and you're her boss, give her a raise. Seriously.

T · 12 December 2022 · Central Estates Walthamstow

Agent replied

WOW! Thank you for taking the time to write the above review. I agree with everything you have said about Martyne, she is great, and we are lucky to have her in the team. Kind Regards Neil

5/5

Google

We work alongside central daily and couldn't ask for anything more from them, they are very professional and easy to work with. Martyne in particular is always available to help when we have any issues or need assistance. The whole team is great and would highly recommend them!

Fix · 12 December 2022 · Central Estates Walthamstow

Agent replied

Thank you for your 5 star review!

5/5

Google

Central Estate Agents Walthamstow made the experience of buying our first home smooth and enjoyable. The whole team are also super friendly. Great service!

Anthony · 12 December 2022 · Central Estates Walthamstow

Agent replied

Dear Anthony, congratulations on buying your first home from all of the team at Central

5/5

Google

I was really surprised about the quality of the service! I am very happy in my new house, the process was very quick, transparent and I really felt that I was treated as a person (not as just one more tenant). I would like to give special thanks to Manaan and Kodie for your kindness, professionalism and for the amazing job you did. I will definitely recomend Central Estates! Thanks to all.

Karyn · 12 December 2022 · Central Estates Walthamstow

Agent replied

Hi Karyn, thank you for taking the time to give us a 5 Star review. Merry Christmas from all the Team

5/5

Google

Central Estates has been very helpful and responsive. Nancy Markou, in particular, has been a great help and answered any queries we had in a courteous and efficient manner. Moreover, she went above and beyond to accommodate our requests and providing assistance whenever there was something urgent. It is truly a pleasure to work with someone as approachable and friendly as her. Would recommend this company if you're looking for a property in the area.

Kevin · 12 December 2022 · Central Estates Walthamstow

Agent replied · 24 June 2023

Hi Kevin, thank you for you kind review. Neil

1/5

Google

When I decided to sell my flat, I chose Central because they had done a good job of selling my neighbours’ flat. That flat (in an identical house) had a loft extension and James, who did my valuation, explained to me that that’s how they will market my flat, by showcasing its potential for extension. This actually included sending pictures of my neighbours’ flat to potential buyers. He asked me if the loft belonged to the flat, and when I said no, he explained that to extend it, it will be necessary to buy it from the freeholder, which costs about £10,000. Unfortunately, Central chose not to share this information with the couple who made an offer on my flat (why put them off?!). They obviously knew that the buyers would find out eventually, having spent thousands of pounds on a mortgage application, survey, and a solicitor. And, of course, this would make them a lot more inclined to pursue the purchase. It also makes them inclined to try and reduce the price (understandably so, as they were ultimately cheated out of £10,000!). I guess it was in preparation for this that Central tried to blame ME for the situation once the buyers found out, something along the lines of “The buyers said it was nothing that we said but they talked to you” (Well done, Katie!). Yes, I had a chat with them as they had arrived early for their viewing, and apparently, it was then that I jumped at the opportunity to boast about my loft ownership (as I haven’t seen or spoken to them since)! And no, I will not be able to reduce the price as I then wouldn’t have enough money for my onward purchase. This is the great professionalism and excellent customer service you get from Central, for the ‘few thousand pounds’ that they expect you to pay them!

Eva · 12 December 2022 · Central Estates Walthamstow

Agent replied

Dear Eva, Thank you for taking the time to speak to me, I was obviously deeply concerned when I read your review. Hopefully now following my intervention we have got things back on track and your opinion has changed? I will obviously monitor the progress until you have successfully exchanged. Kind Regards Neil

5/5

Google

Central have been brilliant throughout our sale, they have a really deep knowledge of the area, provide great advice and are there for you when you need them. Best fees we spent in the whole process!

Jess · 25 November 2022 · Central Estates Walthamstow

Agent replied · 25 November 2023

Hi Jess, thank you for your 5 Star review. We a a re so happy for you both! Neil

5/5

Google

Manaan helped us tirelessly until we found the right home, thank you!! Always quick to respond and flexible. Comms and admin process a breeze. Our new home is divine with amazing finishing touches, so happy! Thanks Manaan and team! :)

E · 12 November 2022 · Central Estates Walthamstow

Agent replied

Good Morning, Thank you ever so much for your 5 star review! Glad you love your new home!

5/5

Google

Although my tenancy which was overseen by Central ended six years ago, I had need to contact them regarding it. I was put through to Nancy, one of the property managers, who was incredibly helpful, friendly and understanding of my queries. My enquiry was dealt with quickly and professionally and with a level of customer service that regrettably is far too infrequent these days! Thank you to Nancy and Central Estates.

Chris · 12 November 2022 · Central Estates Walthamstow

Agent replied

Dear Chris, thank you for your review. Nancy is a key member of the team, I’ll let her know you’ve been in touch. Kind Regards Neil

5/5

Google

Central Estates was super helpful when we were trying to get onto the property ladder. Katie, in particular, was great at getting key information for us and getting the sale done in time. Would recommend the estate agents if you're looking for a proeprty in the area, as they're super communicative.

Alex · 12 November 2022 · Central Estates Walthamstow

Agent replied

Hi Alex, Thank you for your review! Katie is an integral part of the team. Good luck in your new home!

5/5

Google

Good estate company, Martyne was our agent and she always helped when we needed anything

Carlo · 13 October 2022 · Central Estates Walthamstow

Agent replied

Hi Carlo, thank you for your review! I agree Martyne is great!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Central Estates

How many reviews does Central Estates have?

Central Estates has 574 reviews across its two offices, rated 4.4 out of 5 overall: 572 on Google, 2 on View Agents.

Which Central Estates office has the most reviews?

Walthamstow has the most, with 553 reviews rated 4.4 out of 5, followed by Marylebone with 21.

Where are the Central Estates offices?

The two Central Estates offices, by town:

  • Marylebone: 97 York Street, Marylebone, Greater London, W1H 4QQ
  • Walthamstow: 179 Hoe Street, Walthamstow, Greater London, E17 3AP
Has Central Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Central Estates, Walthamstow won Trusted Agent.

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