Trusted Agent profile
★★★★★
21 reviews across 1 platform
97 York Street, Marylebone W1H 4QQ
Part of Central Estates, see every office.
Central Estates's Marylebone office at 97 York Street is rated 4.2 out of 5 across 21 reviews on 1 platform, including 21 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Marylebone office, from every platform, shown as written. First names only.
5/5
GoogleHighly Recommend Central Estates Marylebone - lovely people and great customer service. I was recently a tenant in a home they managed; they were always extremely helpful and always available to respond to any queries I had. I cannot fault them Thanks Again!!!
Thank you.
5/5
GoogleA professional service from Claire Georgiou and the team from the viewing through to completion of the contract and beyond. We were able to negotiate around the start date with the tenancy with the landlady and also with other incidentals regarding the flat, which made a huge difference to us. Highly recommend and a valuable asset to the lettings industry.
5/5
GoogleI had a great experience with Central Estates, I dealt with Gary who I found to be very efficient, helpful and had good knowledge of the sales market. I look forward to working with them again in the future & highly recommend them!
5/5
GoogleVery good service. Claire was very helpful showing the available properties and setting everything up once I finally decided. Highly recommended and would go back to work with them if I need to find an apartment in the Marylebone area.
1/5
GoogleSTAY AWAY FROM THIS AGENCY! It is the worst real estate agence that I've ever seen in my entire life. I do NOT recommend it to anyone , actually stay as far as you can from those people. They are liars, they only call you when they need something from you but when you have no wifi and no water (that's what happened for me and my roommate) they don't answer or they say that they can't do anything about it; they lied to our faces saying that they won't be any constructions on Saturday near our place (Marylebone) and as you can understand they were, but the real estate agent managed to show us the place on a Saturday with no construction. Plus, at the end of the tenancy we had some issues with them on our deposit: they tried to steal from us by charging us a cleaning at £150 saying that the person who cleaned stayed 10 hours in the apartment (a 2 bedroom) for £15/h with no invoice (I had to ask for it and I can send you the invoice it's a joke)... I have a lot to say on this agency if you want some informations please feel free to contact me I will be happy to show you the emails so that you will see with your own eyes what kind of agency it is.
1/5
GoogleI had to deal with this agency in the past. They are simply crooks. They basically did everything to not reimburse me my deposit ... telling me that the flat needed some works some paintings etc... they took more than 2000 gbp from our deposit ... i visited the renters after me and they havent done any works and no painting at all... on top of it when the agency need something they breath behind your neck 24/7 and calling non stop but we needed something and tried to call them or get in touch they never ever picked up the phone or answered email I do not recommend this agency at all ...
4/5
GoogleOverall, a good service. At the start of our tenancy Central Estates were a bit slow to resolve certain issues but, after some prompting and a few phone calls, they got much better and, thereafter, any issues were resolved in a timely manner. They were also appreciative of our concerns regarding certain aspects of our move-out inventory, which was good.
5/5
GoogleVery impressed with Central Estates. They have been very professional and efficient throughout. I recommend to anyone who is looking for an apartment in Central London.
Thank you so much.
5/5
Google1. Wonderful place 2. Perfect location 3.the house keeper they recommend was excellent and you can trust 4. highly recommend it
Thank you Shaikha for taking the time to leave a review. We hope to see you again in London. From all the team at Central Estates
5/5
GoogleImpeccable, personal service with a high level of professionalism and flexibility and really responsive. Highly recommend using them- have had such bad experiences with agents in the past and this was a breath of fresh air.
5/5
GoogleSuperior support from time of lining up the contract and after services. With special thanks to Mr. David Weintroub (Lettings Negotiator) for close follow-up and help and making things happen always.
5/5
GoogleBeen with them for 6 years, very professional, will go the extra mile for you, they will find you exactly what you are looking for, highly recommend thier service.
5/5
GoogleOverall good service and excellent staff. The flats are clean and i enjoyed my stay
5/5
GoogleGreat service; personable, professional and knowledgeable. Many thanks for the smooth transaction.
5/5
GoogleGreat customer service. Best estate agency I have dealt with!
1/5
GoogleUnprofessional and bad faith. Do not recommend at all
1/5
GoogleTerribly managed and unprofessional
5/5
GoogleEfficient and Professional.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks :-)
5/5
GoogleGood
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Central Estates's Marylebone office has 21 reviews across 1 platform: 21 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Central Estates is rated 4.2 out of 5 across all 21 reviews, and 4.2 out of 5 on Google from 21 reviews, checked 9 October 2026.
Central Estates, 97 York Street, Marylebone W1H 4QQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.