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Central Estates reviews

4.4

★★★★★ Great

574 reviews across 2 offices and 2 platforms

www.central-estates.co.uk

Central Estates has 574 reviews across two offices (Walthamstow and Marylebone) and two platforms, rated 4.4 out of 5 overall. Central Estates has the most, 553. Checked 9 October 2026.

Google logo

4.4 / 5

572

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Central Estates's two offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Central Estates. Each award is assessed separately from the review sites.

Latest reviews from every Central Estates office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

They left our downstairs large front windows open after a viewing when nobody was in the property.

Chloe · 22 August 2026 · Central Estates

5/5

Google

⭐⭐⭐⭐⭐ I have known Richard for nearly 30 years, and throughout that time he has helped me buy and sell properties, as well as assisting some of my friends. So when it came to selling my flat in London, there was no question that I would choose Richard and his team. Selling a property while being based in Germany was certainly a challenge and required a great deal of organisation and coordination from both sides. Richard, Paige, Harry, Ella and Katie were absolutely fantastic throughout the entire process. They were professional, responsive, supportive and always willing to go the extra mile to keep everything moving smoothly. Being abroad can make selling a property much more complicated, but I always felt that everything was in safe hands. The communication and teamwork made a real difference and gave me great confidence throughout the sale. After 30 years of knowing Richard and having experienced his professionalism both personally and through friends, I can highly recommend him and his entire team without hesitation. Thank you, Richard, Paige, Harry, Ella and Katie, for all your hard work and for making what could have been a very stressful process so much easier. Absolutely 5 stars, highly recommended! ⭐⭐⭐⭐⭐

Daniela · 17 August 2026 · Central Estates

5/5

Google

Central sold our property and we were delighted with the service. They were proactive and really fought for us when it mattered! I can highly recommend! Ella was particularly amazing.

Nancy · 15 August 2026 · Central Estates

Agent replied · 22 August 2026

Hi Nancy, thank you for taking the time to give us a 5 star review! In particular, I am so glad that Ella is getting the praise she deserves. Neil

5/5

Google

Big thanks to Manaan and Grace - they helped me find a place, secure it and guided me through the whole process seamlessly

Kai · 15 August 2026 · Central Estates

5/5

Google

We had a great experience with Central on the sale of our property. Communication was excellent and we always managed to get through to talk to someone quickly or received timely callbacks. This is something we really appreciated during the process. Katie was a great support especially during the final stages leading up to exchange. From accepting an offer and leading up to exchange/ completion we felt we received a really personal service from Central.

Rachel · 15 August 2026 · Central Estates

Agent replied · 22 August 2026

Thank you for your lovely review. We’re so pleased you had a great experience with Central and felt well supported throughout your sale. It’s great to hear that Katie was especially helpful during the final stages. We really appreciate your kind words and wish you all the best for the future. Neil

5/5

Google

The team at Central went above and beyond to secure a great price for our house, which sold very quickly after going on the market. I thought that the team were responsive, friendly, down to earth and great to deal with. Special shout-outs to Rich, who knows the market and local area inside and out, and provided us with lots of expert advice with our onward purchases beyond what he had to; rising star Abdullah; sales progressor Katie, who was patient and helpful; and also Harry and Elliot. Highly recommend choosing Central to sell your property!

Janine · 15 August 2026 · Central Estates

5/5

Google

My partner and I purchased a property through Central Estates. Katie Murray was quick to respond to enquiries and keep us updated throughout the process. The team are friendly, helpful and professional. We would recommend them to anyone looking to buy in the Walthamstow area.

Emily · 1 August 2026 · Central Estates

5/5

Google

I have had a great experience with this agent. Very professional, easy to contact and always efficient and helpful. Nancy has been a great property manager so ready to help , professional and I can count on her to resolve all issues in a timely manner. I would definitely recommend her .

Teresa · 1 August 2026 · Central Estates

5/5

Google

Working with Harry at Central Estates has been a great experience. He is wonderfully personable and really takes the time to listen and understand what you're looking for. He manages to combine a friendly, approachable nature with total professionalism and dedication to his work. Excellent service!

Will · 1 August 2026 · Central Estates

5/5

Google

We have been working with Central Estates for the last eighteen months to find us our dream home. The team have been so helpful and have gone above and beyond, nothing was ever too much and they have all been so helpful. Special shout out to Harry who has been an absolute superstar, we couldn't have secured our home without you, thanks again. We would 100% recommend Central Estates for anyone starting their property search.

Simon · 1 August 2026 · Central Estates

5/5

Google

I've recently moved into a rental property through Central Estates and found the service of the agency to be excellent from start to finish. Thanks to property manager, Nancy Markou, the process was smooth and supportive. I'm really enjoying living in such a lovely property. Thanks Central team.

E · 9 April 2026 · Central Estates

Agent replied · 13 April 2026

Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. We’re delighted to hear that your move-in process went smoothly and that you’re enjoying your new home. Nancy will be especially pleased to hear your comments, and we’ll be sure to pass them on. If there’s ever anything you need, please don’t hesitate to get in touch. Wishing you many happy moments in your new property! Neil

1/5

Google

This review is specific to our experience with an individual employee of central estates, as per this direct request: > I am collecting reviews from our new tenants based on your experience with me We recently signed a lease after dealing with this person during viewings etc. On the first day after we received the keys it became apparent that there was significant, dangerous, structural problems with the property. This is not in question and a contractor is currently doing work to remediate these problems. The agent we dealt with was polite and approachable during the letting process but once this issue was raised with them after the lease had been signed they refused to speak with us any further and basically stonewalled us, refusing to answer even the most basic questions. Follow ups with colleagues were effective but only after significant pressure. For anyone viewing properties offered by central estates I would suggest that you do so with the utmost rigour and that you should not trust them , even to comply to basic guarantees. The problem in our property is being looked after but it took effort to make that happen. Repeated requests to the employee in question to take accountability were rejected explicitly.

Micheál · 8 April 2026 · Central Estates

Agent replied · 13 April 2026

I am sorry to hear about your experience and appreciate you bringing this to my attention. This is certainly not the level of service we aim to provide. If you would like me to look into this further, please feel free to email me directly so I can review the matter in more detail. Kind regards, Neil neil@central-estates.co.uk

5/5

Google

I had a great experience buying my first home with Central Estates. Both Joe Crawley and Katie Murray were so supportive throughout the whole process and their customer service was excellent. I would recommend them to anyone! Thank you.

Jessica · 30 March 2026 · Central Estates

Agent replied · 13 April 2026

Hi Jessica, Thank you for your lovely review, and congratulations on your first home! We’re so pleased to hear that Joe and Katie were able to support you throughout the process and provide excellent service. We really appreciate your recommendation. Kind regards, Neil

5/5

Google

Responsible and professional team!

Mona · 23 March 2026 · Central Estates

Agent replied · 13 April 2026

Thank you !!!

1/5

Google

Submitted my offer for property a to property b, claimed I never showed up to viewing for property a despite the fact I was there and spoke with them. Strange and lost me out on a nice home!

Jacob · 23 March 2026 · Central Estates

Agent replied · 13 April 2026

Dear Jabob, Thank you for bringing this to our attention, and I’m sorry to hear about your experience. I understand how frustrating this must be, especially if it affected your chances of securing a home. I’d like to look into this for you as a priority. Please email me at neil@ecentral-estates.co.uk with the property addresses, the date and time of your viewing, and the name of the person you dealt with if you have it. Once I have this information, I will investigate and come back to you as soon as possible. Kind regards, Neil

5/5

Google

Central Estate Agents have provided us with a great service in relation to finding us new tenants, helping get the property ready for the tenants and dealing with any issues at the end of the tenancy. In particular, Manaan has gone above and beyond and made the whole process seamless and very easy on our end. We wouldn’t hesitate to recommend!

Sanand · 23 March 2026 · Central Estates

Agent replied · 13 April 2026

Hi Sanand & Jemma, Thank you for your kind review. We’re delighted to hear you’ve had such a positive experience, and that Manaan was able to make the process smooth and stress-free for you. We really appreciate your recommendation. Kind regards, Neil

5/5

Google

Rating only, no written review.

Graham · 16 March 2026 · Central Estates

Agent replied · 13 April 2026

Thank you for your 5 star review!

5/5

Google

Central Estates provided an excellent experience. The team are professional, responsive, and genuinely helpful throughout the entire process. I would highly recommend Central Estates to anyone looking for reliable and trustworthy service

Gabrielle · 13 March 2026 · Central Estates

Agent replied · 13 April 2026

We’re delighted to hear that you had such a positive experience with Central Estates. Providing a professional, responsive and genuinely supportive service is at the heart of what we do, so it’s wonderful to know that reflected throughout your journey with us. We truly appreciate your trust and your recommendation, it means a great deal to the whole team. Neil

5/5

Google

We have had a really positive experience with Central Estates. Manaan was fantastic throughout the entire process, communication was always clear, prompt, and honest. He kept us updated at every stage and was always available to answer questions, which made everything feel much less stressful. Thank you so much Manaan - we really appreciate it!

Zara · 13 March 2026 · Central Estates

Agent replied · 13 April 2026

Thank you, Zara, for your lovely review. We’re so pleased to hear that you had such a positive experience with Central Estates. Manaan will be especially grateful for your kind words, he takes great pride in keeping communication clear, prompt and transparent, so it’s wonderful to know that made the process feel less stressful for you. Thank you again for your trust and appreciation. It genuinely means a lot to the whole team. Kind regards, Neil Ewen

5/5

Google

Central Estates got me a buyer after two failed attempts at selling with another agent. Friendly and efficient and I have just exchanged.

ROBERTA · 13 March 2026 · Central Estates

Agent replied · 13 April 2026

Hi Roberta, I am glad we got you across the line, Neil

5/5

Google

I live in a property managed by Central Estates in Hoe Street Walthamstow. My queries and minor problems were addressed by Senior Propery Manager Nancy Markou. The service, attention to detail and totally successful resolution to my problems was due to the efforts of Nancy. She dealt with me in such a pleasant efficient way I feel I want to highlight what a great ambassador for her company Nacy is. Thank you so much Graham Leheup

Graham · 13 March 2026 · Central Estates

Agent replied · 13 April 2026

Hi Graham, Thank you so much for your kind words. We’re delighted to hear that Nancy provided such efficient and attentive service, she’ll be thrilled to see your feedback. We really appreciate you taking the time to share your experience. Kind regards, Neil

5/5

Google

Was a tenant with Central for two years. They were as good as it gets when it comes to helping out with any issues with the flat. If I called or emailed Nancy with an issue, it'd be sorted asap and without any stress. Would highly recommend them

Tom · 13 March 2026 · Central Estates

Agent replied · 13 April 2026

Thank you for your kind review and for being with us over the past two years. We’re really pleased to hear that you had such a positive experience as a tenant. Nancy will be especially happy to know her responsiveness and support made things straightforward and stress-free for you, that’s exactly the standard we aim for. We truly appreciate your recommendation and wish you all the very best in your next home. Kind regards, Neil Ewen

5/5

Google

We have been with Central Estates agent for 8 months now and our experience has been great. Communication has been excellent throughout, and everything has been handled professionally and efficiently. Our property manager, Nancy, has been incredibly supportive from the start. She is always quick to respond to any queries. It is very reassuring to know she is our property manager. We've felt well looked after and would happily recommend them to others.

Tyler · 13 February 2026 · Central Estates

Agent replied · 13 April 2026

Thank you for your kind words, we really appreciate your feedback. We’re delighted to hear you’ve had a great experience and that Nancy has been so supportive. I’ll be sure to pass this on to her. Kind regards, Neil

5/5

Google

Manaan was really helpful, understanding, prompt and quick to respond to every query we had. He made sure we got everything sorted out. He is a true professional. Thank you.

Adam · 13 February 2026 · Central Estates

Agent replied · 13 April 2026

Thank you for your 5 star review!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Central Estates

How many reviews does Central Estates have?

Central Estates has 574 reviews across its two offices, rated 4.4 out of 5 overall: 572 on Google, 2 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Central Estates office has the most reviews?

Central Estates has the most, with 553 reviews rated 4.4 out of 5, followed by Central Estates with 21.

Where are Central Estates's offices?

Central Estates, 179 Hoe Street E17 3AP; Central Estates, 97 York Street W1H 4QQ.

Has Central Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Central Estates, Walthamstow won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.