Trusted Agent profile · Nottinghamshire and Staffordshire
Verified
★★★★★
469 reviews across 3 offices and 3 platforms
Castle Estates has three offices, in Nottingham, London and Stafford (Nottinghamshire and Staffordshire). Together they have 469 reviews on three platforms, rated 4.4 out of 5 overall.
453
Reviews on Google
All 3 offices
15
Reviews on Facebook
All 3 offices
1
Reviews on View Agents
All 3 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Castle Estates's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Castle Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleViewed a house today and the two gentlemen that showed me around were lovely! I only remember Pat’s name but they were both really helpful. Even waited for me outside on the Main Street in the scorching heat so I knew where to go for the viewing. Very nice guys. Thank you!
5/5
GoogleHelped to secure me viewings when in need.PositiveResponsiveness
5/5
GoogleVery friendly and helpful staff!PositiveProfessionalism
5/5
GoogleWarm people who respond very quickly and are eager to help youPositiveResponsiveness
5/5
GoogleVery nice people and quick at problem solving!PositiveResponsiveness, Professionalism
5/5
GoogleVery good quality/excellent service The way you treated is fantastic thank youPositiveResponsiveness, Professionalism
5/5
GoogleVery friendly and professional. It's a busy time and they handled it all well. Very happy.PositiveResponsiveness, Professionalism, Value
5/5
GoogleVery friendly and helpful, they answered all questions I had to ask perfectly. Very patient too. Highly recommendedPositiveProfessionalism
5/5
GooglePat was very helpful and has an excellent manner which makes the flat hunting much easierPositiveResponsiveness, Professionalism
5/5
GoogleI have been a Contractor for them for several years. They respond as quickly as possible to Tenant issues and keep me busy!PositiveResponsiveness, Professionalism
5/5
GooglePat showed me around the property, he was lovely and informative. I would recommend to anyone!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma responded promptly to our request and changed the existing booking with the maintenance person which helped us out. Thanks againPositiveResponsiveness, Professionalism
5/5
GoogleI had a couple of viewings through castle estates when I relocated to Nottingham. I found Pat very helpful and knowledgeable about the local area.PositiveResponsiveness, Professionalism
5/5
GoogleA reputable company with consummate professionalism and a welcoming warmth, most notably from Tash who has been an incredible ambassador for this accommodating company during these tough times.PositiveProfessionalism
5/5
GoogleQuality service from start to finish. I was very impressed with Emma’s knowledge of the process, great asset to the team Keep up good workPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleIt has been an absolute pleasure talking to Emma she has always been polite and courteous, nothing has been too much trouble and the work has been carried out promptly, an absolute asset to castle estates Regards Martin
5/5
GoogleVery friendly service and very helpful great support before I moved in and helped me with my paper work customer service from pat was excellent and his colleague I forgooltten his name just started working with castle estates showed me around explained where electric and gas box is all in all great service cudnt fault.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCastle Lettings have given me the support I needed without any fuss. When I had a minor issue with the property I reported it to Pat and he dealt will quickly.PositiveResponsiveness, Professionalism
5/5
GoogleI have been with Castle Estates for a number of years now, and I find their service very professional and helpful. The whole team are always there to solve any problem that arises.PositiveQuality, Professionalism
5/5
GoogleWould highly recommend Castle estates,highly professional very responsive to messages Emma is absolutely amazing,nothing is to much trouble for her and really goes that extra mile,shes a real credit to the companyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCastle estates have been great, always responsive and nothing is a problem. They’ve all been very friendly and caring to myself and family. Very glad I decided to use castle estates.PositiveResponsiveness, Professionalism
5/5
GoogleDealt with Emma, who was really helpful and proactive, instinctively knew the kind of property we needed, absolutely pressure free, but really understood what we were looking for, would highly recommend, would definitely use again. 5 stars.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMichael and his team could not have been more helpful, in supporting me and my family with a tenancy issue. Professional, kind and thoughtful. I most heartily recommend them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs a landlord for over 20 years I have found Castle Estates Lettings to be by far the most professional organisation in letting and maintaining my properties I have in Nottingham and surrounding areas . They have an excellent business culture which reflects in how they deal with both landlords and tenants to ensure any matters are speedily addressed. There appointed contractors arè affiliated members of recognised trade organisations such as Gas safe and the NICEIC to ensure all works carried out are fully compliant and safe.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Castle Estates has 469 reviews across its three offices, rated 4.4 out of 5 overall: 453 on Google, 15 on Facebook, 1 on View Agents.
Nottingham has the most, with 264 reviews rated 4.5 out of 5, followed by London with 124.
The three Castle Estates offices, by town:
Yes. In The Trusted Agent 2026 awards: Castle Estates, London won Trusted Agent.
