Trusted Agent profile · Hampshire
Verified
★★★★★
115 reviews from buyers across 3 offices
115 reviews of Carter Edwards come from buyers, rated 4.9 out of 5 on average, across three offices in Bitterne and Southampton.
115 reviews from buyers, newest first, with the office each one is about.
5/5
View AgentsProfessional, helpful with great communication!
Alia helped me find my first property & I could not be happier with it. As a first time buyer I had many questions which Alia responded to quickly. The process has been very quick & easy! Highly recommend Charles Carr & Alia!
5/5
View AgentsEnquiry
Spoke to Rebekah regarding a viewing, very efficient, hope to deal with again
5/5
View AgentsFriendly professional service
Emma has been very efficient in arranging the viewing we requested on the property, she was very polite & friendly on meeting us & on time as arranged. Emma answerd any questions we had, she had certainly done her homework on the property. Emma even asked us to wait while she went out in the poring rain to unlock another part of the property so we didn’t have to get soaked. Emma contacted us the following day to ask about our thoughts, as the viewing the previous day was late in the day. We put an offer in & Emma was very efficient in contacting the seller to put forward the offer which happily was accepted. We look forward to continuing with Emma’s friendly professional assistance to completion. Richard & Janet Wynder
5/5
View AgentsFantastic and efficient service
I have had a brilliant experience with Charles Carr. Jade contacted me within minutes of my initial request being sent and has been incredibly helpful throughout the whole process. As a first time buyer I was grateful for her expertise in the process.
5/5
View Agentsjade helped me find my perfect property
great service throughout registration to purchasing. gave me great mortgage advice and always phone with new properties
5/5
View AgentsKnowledgeable and helpful staff
Sam and Emma have been fantastic not only with the viewings of properties - knowing every detail about the property shows they've done their homework rather than just allowing the buyer to look around and ask questions, but also Emma's endless patience and prompt email responses to the plethora of questions that comes with being a first time buyer has made me feel like I'm being really supported.
5/5
View AgentsFIRST CLASS SERVICE!
I wanted to acknowledge to first class service provided by Samantha Storrar of Charles Carr. During my telephone call to arrange a viewing , she had full information on the property, was professional, friendly and polite. Samantha established my position in the housing market, and asked targeted question to ascertain my needs. Upon viewing, Samantha was welcoming, professional and very sweet with my 2 year granddaughter. Samantha had all information regarding the property to hand and had sound advice to offer me regarding the property. Following my making an offer on a property, Samantha immediately followed up with a congratulatory email and a very clear email detailing what happens next and what actions each party must take. Most helpful. Overall, Samantha took ownership of my property enquiry, viewing and offer in a manner which was highly professional and collaborative. She was attentive and communicated excellently with a great deal of with clarity.
5/5
View AgentsAmazing
I am looking for a property and the service in first hand through the office is exceptional. I spoke to a lady called Belinda who listened and gave very good advise to what I’m looking for. They offer you the full package and great service fully recommend.
5/5
View AgentsExcellent communication
Lloyd was excellent at keeping up communication, kept us in the loop since he was given the sale. A job well done.
5/5
View AgentsPolite, helpfull and well informed
As first time buyers we were very unfamiliar with what to look for and what to watch our for when looking around properties. Emma helped us to identify our requirements and then worked with us to make sure that the flat we found was right for us. Replies to enquiries were near instant, even when acting as a proxy between ourselves and the previous owner, which took away a great deal of stress from the process! It has been a pleasure dealing with all the staff at Charles Carr, and I would not hesitate to recommend them to anyone, buyer or seller.
5/5
View AgentsBest local agent
I have signed up with pretty much every agent in bitterne, as I want a house in bitterne park. The only agents that ever calls me about. Ew properties is Jade from Charles Carr she's really got to know what o want and I know if it's her calling it's going to be somthing of interest. Strong personable service and they know what here doing! I would highly recommend the team here
5/5
View AgentsBrilliant service at all times. Very professional
5/5
View AgentsViewing
The viewing was an enjoyable experience as the agent allowed us freedom and independence to view the property, there was no pressure asserted at any point. The agent was warm, welcoming and very friendly and didn't make me feel uncomfortable at any point either. The agent was very informative of all aspects of the property and area and also answered all questions thoroughly. Overall I am very pleased so far with the service i have received.
5/5
View AgentsRating only, no written review.
5/5
View AgentsLovely staff very helpful
Would definitely recommend and use again! Lovely staff and very efficient.
5/5
View AgentsWe were very pleased with the level of professionalism shown by Sam Brooks during our recent visit to Southampton. He was able to provide us with useful information about the properties and the area. He was punctual, polite and friendly.
5/5
View AgentsRating only, no written review.
5/5
View AgentsQuick and a pleasure to deal with
Emma was excellent in her attitude and knowledge of the property. She worked quickly with us and the seller to make every one happy. Great service.
5/5
View AgentsVery helpful & friendly
Rating only, no written review.
5/5
View AgentsFantastic, Quick and Professional!
Rating only, no written review.
5/5
View AgentsRating only, no written review.
5/5
View AgentsGreat friendly service
Rating only, no written review.
5/5
View AgentsRating only, no written review.
5/5
View AgentsProfessional and knowledgable but with a great human touch
Louise and her team have been fantastic at every turn and we couldn't recommend her and all at Charles Carr any more highly. It's been fantastic to have a 'person' in the chain, and not just a jargon-filled robot at the solicitors or an understandably pushy seller. We both greatly appreciated the hard work they did for us, often going above and beyond regardless of where we were in the chain, particularly with the out-of-the-ordinary issues such as the solar panels. We wouldn't look elsewhere when it comes to selling in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
115 reviews from buyers across three offices, rated 4.9 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
