Trusted Agent profile · Cheshire
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleRating only, no written review.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleHaving just sold our house with butters I was very pleased with the service especially Lewis Debbie and fran who helped us to push the move along thankyou
Thank you very much for your kind review, Fran Wheatcroft Branch Manager
5/5
GoogleLewis and Debbie have been extremely helpful throughout our buying experience. Would highly recommend to anyone moving house.
Thank you for your review, we hope that you are very happy in your new home!
5/5
GoogleOur experience using Butters John Bee to sell our property was professionally handled by Lewis Dobson, to our complete satisfaction. We found Lewis to be an amiable and responsive member of BJB's staff and a pleasure to work with. Thank you Lewis!
Thank you for your kind words.
4/5
GoogleRating only, no written review.
5/5
GoogleThay are very good and get people round for you
5/5
GoogleAs a first time investor I have been speaking to Michael at Butters for some advice on buying in the Crewe area, he has always provided me with great advice and always been available when I have bombarded him with queries and questions, … More
Dear Susan Thank you so much for your great 5 star review. Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleWe had booked a viewing and the process was quick to get one booked in. The viewing was very helpful and I think if we didn’t then not many of our questions would have been answered. Michael answered all of questions and knew the answer to … More
thank you for your kind review
3/5
GoogleJust bought our new home from them, they are ok but very slow to keep you updated we had to call them for updates. waiting to hear about our completion and picking up keys we had to call them sat … More
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleI met up with Corrie from BJB at the property and right from the start was very accommodating helpful and very clear on all details of the property. Throughout the whole process Corrie was informative and quick to answer and questions I … More
Dear Alan Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings
5/5
GoogleReally brilliant service. Thanks so much to Corrie and Emma especially for helping us move into our perfect home. Quick and efficient service and the web portal makes it really easy to see the progress of our move in real time. … More
Dear Steve Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings
5/5
GoogleI was amazed at butters John bee and all the help I recieved from Corrie, nothing was too much and was always happy to help. This was my first time moving by myself and I had many questions and called the branch too many times but Corrie … More
Dear Stephen Thank you for your great 5 Star review. Kind Regards Butters John Bee Crewe - Lettings
2/5
GoogleRating only, no written review.
1/5
GoogleRang about property took my details said I'd get call back and still no call back weeks later don't even deal with properties in my area but for some reason it's up for sale with them not on rightmove or their website and nit even on there books when rang
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
1/5
GoogleDo not ever get back to you. Tried to view a house on beech drive a month ago, still waiting, hoping owners will see this and move companies. Always been really bad with trying to book viewings.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
2/5
GoogleRating only, no written review.
1/5
GoogleViewed a property and was told they would get back to me and my partner the following day and 1 week later nobody has.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
4/5
GoogleIt went slowly to start with but we exchanged quickly thank you to Debbie and the team
5/5
GoogleRating only, no written review.
Good morning Kevin Happy New year Thank you for giving us a 5 star review. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleVery solid I agency at home
5/5
GoogleExcellent customer service from start to finish, thank you for everything you guys have done.
Good morning Sharon, thank you for your great review. Kind regards Fran Wheatcroft BRANCH MANAGER
1/5
GoogleCompletely time wasters, I call them to arrange property view, they said that someone will come back to me shortly, no one contact me till today, I sent them three emails, no response till today, very poor standards, not recommended.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleVery highly recommended! Big thanks to all at JBB who helped with our difficult sale especially debi who was very helpful and worked hard to help us complete on time
Good morning Paul, thank you for kind review, I am pleased that you found Debi particularly helpful she is a real asset to my team. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI purchased a shared ownership property through Butters John Bee. I don't hesitate to say they were helpful and very efficient in dealing with the purchase and when any issues arose they were quick to resolve them
Good morning Deborah, thank you for your kind review, I hope that you are very happy in your new home. Kind regards Fran Wheatcroft BRANCH MANAGER
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google.
Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
