Trusted Agent profile
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has 2,110 reviews across two offices (Crewe and Nantwich) and 1 platform, rated 4.8 out of 5 overall. Butters John Bee has the most, 1,843. Checked 9 October 2026.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Butters John Bee. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA good agency. I had the opportunity to meet Paige. She is a very pleasant and friendly, and knows her job well. I had just started looking for my first home, and this was my first viewing. That’s why I’m grateful to Paige that my first experience was so positive
5/5
GoogleWe have had an excellent standard of service from Claudia iduring our ongoing property purchase. She has kept us updated at regular intervals with regards to progress on the transaction. Many thanks!
Hi Andrew. Thanks for taking the time to leave Claudia a lovely review. Many thanks the BJB Nantwich Team.
5/5
GoogleRating only, no written review.
Thanks for taking the time to leave Claudia a lovely review. Many thanks the BJB Nantwich Team.
5/5
GoogleClaudia made our house sale journey simple , handling it from start to finish in an ultra professional manor. Thank you to Claudia and Butters John Bee.
Hi Jonathan. Thank you for leaving such a great review for Claudia. We're delighted she was able to assist in the sale of your property. Take care Nantwich BJB team.
5/5
GoogleNatalie Tunnicliffe is a great property manager and has dealt with all my issues professionaly and is very thorough. Would highly reccomend bjb
Hi Sheryl, thank you for taking the time out to leave a lovely review for Natalie in Property Management
5/5
GoogleThe process from valuation to viewings and sale has so far gone simply and seamlessly. Claudia has kept us informed at each step of the way. It's still early days and as with any house sale the success can only be viewed after completion and exchange but Claudia and BJB have clearly tried. A further review will be posted at that time of exchange. Rgds Ian
Hi Ian, thank you for leaving such a lovely review for Claudia, we are so glad she could help you with your property sale. Many thanks Nantwich BJB team.
5/5
GoogleGood
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
GoogleI had a wonderful experience with Abu Miah regarding my house. I complained about kitchen tap repair and he arranged everything so fast. Thank you so much for your hardwork and efficiency.
Hi Renjish, thank you for taking the time out to leave a lovely review for Abu in Property Management
5/5
GoogleHad a show around today by the lovely Cam Rose. Answered all my questions with good knowledge and was incredibly professional.
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
GoogleWe were looking for a good home to move to Crewe, we walked into butters john bee and we saw Mr Cameron Rose, he explained us about the best areas where we can get a home with respect to commuting, accessibility and value for the price... He himself came with us for 4-5 different properties and helped us view it with every detail so we could get the best property for us... His experience in this field is vast and I would really recommend anyone looking to rent or buy a house to approach Mr Cameron Rose at butters john bee and im very sure that you would get the best advice that would help you based on your needs.
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
GoogleCouldn’t be more grateful for Leanne! She helped so much finding a home with my needs. She couldn’t have made the process any less stressful!
Thank you for your kind review for Leanne. Kind regards, BJB Crewe Sales
5/5
GoogleExcellent experience with BJB team especially Cameron Rose. He was professional, approachable, and incredibly supportive from start to finish. He took the time to answer all of our questions, kept us informed at every stage, and worked diligently to ensure everything progressed smoothly.
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
GoogleHi Butters john bees I would just like to say Thank you to Cameron Rose for all his help the other week I was enquiring about a rented property and had a few questions that he was very helpful with finding out the answers for me . Although that property was not for me Cameron and other members at your Crewe branch are helping me find a suitable property .thanks Mandy C.
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
1/5
GoogleAs a landlord with several rental properties across the Northwest, I have experience working with several letting agents. Unfortunately, my experience with Butters John Bee (Crewe) has been by far the most disappointing. Communication has been consistently poor. Basic enquiries often go unanswered, responses are significantly delayed, and obtaining even straightforward information has proven unnecessarily difficult. From my experience, there appears to be little emphasis on customer service or timely communication. The most consistent response I have received has been an automated "out of office" email. What appeared to constitute a "swift response" in their view was typically in the region of 72 hours - if they responded at all. I was left questioning whether the business has any meaningful customer service KPIs or response time standards in place for staff responsible for client relations. Managing a rental property is a huge investment, and landlords deserve an agent that is responsive, proactive, and accountable. Based on my experience, I could not possibly recommend BJB Crewe. There are far better managing agents available, and I would strongly encourage landlords to explore other options before entrusting their property to this branch.
5/5
GoogleHi Just viewed a property with Page Mailk. Page was a delight to meet, very professional in all areas, without being pushy. others could learn a lot from Page’s approach and communication. Well done Pete Townsend
Good morning Pete, thank you for leaving such a kind review for Paige. Many thanks Nantwich BJB Team.
5/5
GoogleLeanne helped us with our first house purchase. She was absolutely fantastic, and kept me updated every step of the way. It was quite stressful at times due to delays further up the chain, however Leanne went above and beyond on multiple occasions to ease the stress of this. We couldn't have asked for more from her - would highly recommend BJB Crewe. Thank you Leanne!!
Thank you for your kind review for Leanne. Kind regards, BJB Crewe Sales.
5/5
GoogleNatalie Tunnicliffe has been fantastic and as always informative. She is proactive and also great to ask for help when we needed to confirm documents even contacting on our behalf. An absolute professional beginning to end , what a breath of fresh air.
Hello Kel, thank you for leaving a lovely review for Natalie in Property Management
5/5
GoogleI recently spoke with Cam as we are looking to move back to the area, but we weren’t sure whether renting of purchasing would be the best option for us. He went through both options with us and answered any questions we had which put our minds at rest. Definitely a 5 star service provided and we would recommend speaking to Cam if anybody else is unsure like we were ⭐️
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
GoogleI’m basing this review solely on the service provided from Natalie Tunnicliffe. I was unfortunately unsuccessful in renting a house by a different estate agent at the Hanley branch and was advised by that particular agent that I should receive my holding deposit back as it was through no fault of my own. I tried to email 2 days ago for this to be refunded but had no response, eventually got through to Natalie and she had this resolved within a few hours and explained that the prior estate agent advised that I wasn’t getting the deposit back however Natalie went above and beyond and enabled me to get this back. She kept me updated throughout too, amazing service.
Hi Leah, thank you for taking the time out to leave a review for Natalie in Property Management
5/5
GoogleI recently viewed a property with Claudia via Butters John Bee Estate Agents. She was friendly, professional, knowledgeable, answered my questions clearly & …
Hi Stevie, thank you for taking the time to leave such positive feedback for Claudia! We are very pleased that she was able to help you on your search. Kind regards, Nantwich BJB
5/5
GoogleRating only, no written review.
Hi Paul, Thank you for leaving a 5 star review for Claudia, Kind Regards, the team at BJB Nantwich.
5/5
GooglePaige Malik showed me round four properties on Saturday 4th July, she was extremely personable, professional and knowledgeable. Fantastic service, thank you
Hi Grace. Thanks for take the time to leave Paige a lovely review. Many thanks the BJB Nantwich Team.
5/5
GoogleHighly recommended and excellent customer service from Paige Malik, always responding in a timely manner. Very friendly and helpful too.
Hi Maria. Thanks for take the time to leave Paige a lovely review. Many thanks the BJB Nantwich Team.
5/5
GoogleFantastic service from start to finish. Friendly, professional, and always kept us informed throughout the process.James Nolan made everything easy and stress-free. Highly recommend!
Hi Elizabeth. Thank you for taking the time to leave a great review for James, we're so glad he was able to assist. Take care Nantwich BJB Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Butters John Bee has the most, with 1,843 reviews rated 4.7 out of 5, followed by Butters John Bee with 267.
Butters John Bee, 181-183 Nantwich Rd CW2 6DF; Butters John Bee, 20 Beam Street CW5 5LL.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.