5/5
Matt was very helpful and kind.
Agent replied · 14 October 2026
Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales

Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
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Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 2,149 reviews on Google only. Show every review
5/5
Matt was very helpful and kind.
Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales
5/5
We dealt with Natalie tunnicliffe regarding our rented properly and how we weren't happy with some of the issues with the property. Natalie soon came out and got to see the issues in person and wasted no time getting the issues sorted. We have recently bought a house and have give notice for the rented property and Natalie again was VERY professional and helped us with the process. Natalie has been amazing ever since we had her out to the property and I cannot fault her work, she's the only person to actually help us with the issues and put a plan of action in order and keeping us up to date! From me Chloe and the kids, thankyou Natalie.
Hi Luke, thank you for taking the time to leave a lovely detailed review for Natalie in Property Management!
5/5
Matt Cumberford provides an excellent service. Friendly, professional and efficient.
Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales
5/5
Having been in the property industry for some time, I deal with estate agents on a daily basis, and Madison is a standout professional. She took the time to show me around several properties, and her knowledge of the local area is excellent. A genuine pleasure to work with and highly recommended.
Thank you for your kind review for Maddy. Kind regards, BJB Crewe Sales
5/5
Maciej Cumberford and team were fantastic. House sold in less than a week ( with multiple offers ) support in person and online was fab. Would recommend 10/10
Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales
3/5
I have used Butters John bee, for the last 4 years to let my property in crew and have not had the best experience with them, they are very hard to get a hold of and never reply to my calls or emails, but recently I have been dealing with a lovely lady called Ashleigh Hopson, she is very professional and polite and actually takes the effort to get back to you when you contact her.
Hi Tufayel, we are sorry to hear of your previous service concerns and pleased to see Ashleigh is restoring your faith in our service, Kind Regards butters john bee Property Management
5/5
Will be asking for Abu again
Hi John, thank you for taking the time to leave a positive review for Abu in Property Management
5/5
Rating only, no written review.
5/5
My name I Eva Kovacova I had a very positive experience with Cameron Rose. He has been very helpful, professional and patient throughout the whole process. He always responded to my questions and kept me informed about what was happening with my application. really appreciate his help and communication, especially as the process was a little stressful for me. Thank you, Cameron, for all your help Highly recommended!
Thank you for your kind review for Cameron. Kind regards, BJB Crewe Lettings
5/5
Communication from Abu was well
Hi Will, thank you for taking the time to leave a positive review for Abu in Property Management
5/5
Natalie is a great property manager
Thank you for taking the time to leave a lovely review for Natalie in Property Management
5/5
Abu was very helpful
Thank you for taking the time to leave a lovely review for Abu in Property Management
5/5
Me and my partner moved into a new house and I can’t thank the staff enough for how quickly they have done the maintenance. I would like to thank Natalie for everything she’s done, from dealing with every Maintenance issue we’ve had.
Thank you for taking the time to leave a lovely review for Natalie in Property Management
5/5
I would like to thank natalie for everything she has done since we have moved into our new house any sort of maintenance issue weve had she’s resolved it within a day.
Thank you for taking the time to leave a lovely review for Natalie in Property Management
5/5
It was premium good.. I was happy my complained was resolved so quick and fast by Natalie Tunnicliffe
Thank you for your kind review for Natalie. Kind review BJB Property Management
5/5
A smooth and easy purchase from start to finish. The whole process was handled professionally, and Matt was pleasure to deal with throughout. Highly recommended.
Thank you for your kind review about Matt. Kind regards, BJB Crewe Sales
5/5
We are buying a home for sale with Butters John Bee. They have been brilliant and we can’t thank Matt enough for his hard work, professionalism and determination. He is punctual and always maintains great communication, No matter the news. He has helped us so much, despite not being our estate agent. Butters John Bee always answer the phone, pick up emails and are a really good estate agent.
Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales
5/5
We had the pleasure of getting immaculate help and guidance from a young man called Cam, he was exceptional and is so eager to help my partner and I get our first dream home together. Cam has been an incredible asset to your business and deserves the recognition!
Thank you for your kind review about Cameron. Kind regards, BJB Crewe Lettings
5/5
Matt and all the team at John butters bee are fantastic always keeping you up to date with viewings and getting the best possible price for your property. Would highly recommend and the Tarporley branch.
Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales
5/5
Very helpful and explains things carefully highly recommend to deal with
5/5
Spoke to Abu today, he was so helpful when I needed some help with a repair. Will definitely be going to be asking for him next time!!!
Hi Izzy, thank you for taking the time to leave a lovely review for Abu in Property Management
5/5
Cameron has been very accommodating and informative, and was also quick with replies so no one felt in the dark cant fault anything 👍🏻
Thank you for your kind review about Cameron. Kind regards, BJB Crewe Lettings
5/5
Cameron has been absolutely amazing throughout the letting process. Over the last month I have dealt with around 10 lettings agents to try and find a property and Cameron was the only one to keep me updated regularly. Cameron is efficient, friendly and honest. I would happily go through Butters John Bee Estate in the future if I need to and it means dealing with Cameron.
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
3/5
Natalie was amazing on the phone and did what she said she was going to do unlike most of the other staff but only 3*'s just cause me problem still has not been sorted and time is dragging on and looks like i'm going home to no hot water still which the property hasn't had for 2weeks
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
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