Trusted Agent profile Β· Cheshire

Butters John Bee reviews in Crewe and Nantwich

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,110 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

2,110

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Butters John Bee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I cannot thank Butters John Bee enough! The effort and care gone into finding my new property has been outstanding. I would like to personally thank Corrie for going above and beyond, providing excellent and professional service from the beginning. Communication is swift and I have been made to feel cared about. 😊 Thankyou !! …

Leah Β· 28 October 2020 Β· Butters John Bee Crewe

Agent replied

Dear Leah, Thank you so much for your great review, please do not hesitate to contact us if your need any further assistance, Regards Butters John Bee Crewe Lettings

2/5

Google

Rating only, no written review.

David Β· 25 October 2020 Β· Butters John Bee Crewe

5/5

Google

Easy to use and staff super efficient and answer phone whenever you call.

Dennis Β· 2 October 2020 Β· Butters John Bee Crewe

5/5

Google

Rating only, no written review.

Maggie Β· 2 September 2020 Β· Butters John Bee Crewe

1/5

Google

Completely time wasters, I call them to arrange property view, they said that someone will come back to me shortly, no one contact me till today, I sent them three emails, no response till today, very poor standards, not recommended.

Daniel Β· 2 September 2020 Β· Butters John Bee Crewe

Agent replied

We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales

2/5

Google

Rachel has been a pain. She said I was being innopropriate for saying 'I need a basment'

Lily Β· 2 September 2020 Β· Butters John Bee Crewe

Agent replied

We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales

5/5

Google

Great ideas and helped source my new Home

Steve Β· 2 September 2020 Β· Butters John Bee Nantwich

Agent replied

Hi Steve. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

3/5

Google

Rating only, no written review.

Erol Β· 3 August 2020 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.

5/5

Google

Rating only, no written review.

Mo Β· 3 August 2020 Β· Butters John Bee Crewe

1/5

Google

Contacted them twice in regards to a property, no one got back to me the first time and the second time it’s taken weeks. Just had a phone call from someone who was quite rude and condescending and when asked if I had heard back from anyone I said no and I’ve contacted twice she laughed and said okay. When I said I don’t find it funny she hung up on me. Disgusting. DO NOT USE!

Joshua Β· 3 August 2020 Β· Butters John Bee Crewe

5/5

Google

From the start of finding a new home Michael made our whole experience really straightforward. He let us know via phonecall or email the next steps and let us know when they were complete . His service has been outstanding and we will continue to use butters John bee if we ever need to move house again.

Leah Β· 4 July 2020 Β· Butters John Bee Crewe

Agent replied

Thank you for taking the time to leave a great review!

5/5

Google

Michael Ferris has helped me secure my first home, I just want to thank him for all of his hard work and he has made it very easy for us Thank you

Bank Β· 4 July 2020 Β· Butters John Bee Crewe

Agent replied

Thank you for your kind review

5/5

Google

Corrie entertained me mostly during the letting process, she was polite and knew what she was doing, she was quick to respond to my requests and answers were always satisfactory. This was in stark contrast to all the letting agencies I have used historically. I'm quite happy with their service.

Ameya Β· 4 July 2020 Β· Butters John Bee Crewe

Agent replied

Thank you for great review please do not hesitate to contact us if we can be of further help

5/5

Google

I cannot praise the team enough, but a big THANK YOU to Corrie. She was pleasant, helpful and informative. She kept me advised throughout the whole process and was totally stress free, even through these difficult times. Much appreciated.

Morgan Β· 4 July 2020 Β· Butters John Bee Crewe

Agent replied

Thank you for taking the time to leave a great review! Corrie is a fabulous asset to our team

5/5

Google

Contacted the office and spoke to Michael Ferris who was wonderful to deal with throughout the whole process. He dealt with every query and issue we had efficiently and professionally from constant contact regarding updates to every aspect that needed to completed. Would highly recommend! A fantastic service!

Matt Β· 4 July 2020 Β· Butters John Bee Crewe

Agent replied

Thank you for taking the time to leave a great review!

5/5

Google

Michael ferris was an amazing agent he helped me all the way through the renting process, He explained everything clearly and perfectly, I can say from personal experience Michael ferris is an amazing agent and the man to ask for when you want to rent a new home

Adil Β· 4 June 2020 Β· Butters John Bee Crewe

Agent replied

Dear Adil, Thank you for much for your great review, please do not hesitate to contact us if we can be of further assistance, Kind regards BJB Lettings

5/5

Google

Rating only, no written review.

Harvey Β· 5 April 2020 Β· Butters John Bee Crewe

Agent replied

Thank you so much for your 5 star review, please do not hesitate to contact us if you need any more help. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

Kind, knowledgeable staff.

Irek Β· 5 April 2020 Β· Butters John Bee Crewe

Agent replied

Dear Irek Thank you for your great 5 star review, please do not hesitate to contact us if you need further help. Kind Regards Butters John Bee

5/5

Google

Corrie went out of her way to help, she was always very professional and easy to talk to! She went above and beyond expectations! Thank you Corrie!

Lauren Β· 5 April 2020 Β· Butters John Bee Crewe

Agent replied

Thank you so much for your great 5 star review, please do not hesitate to contact us if we can be of any further assistance. Kind Regards Butters John Bee Crewe, Lettings

5/5

Google

Excellent customer service from the Crewe office. Emma was professional, polite and easily understood with an excellent customer care attitude.

Jayde Β· 5 April 2020 Β· Butters John Bee Crewe

Agent replied

Dear Jayde Thank you for your great 5 star review, please do not hesitate to contact the office if you need any further help. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

Excellent service from BJB. Sam in particular kept us updated throughout the process of the sale of our house and even called us before properties he thought we'd like hit the website and found us our new house!! The whole experience has bee trouble and stress free thanks to Sam and the team And thank you to Adrian for helping us with our mortgage, great advice given. Thank you

David Β· 25 March 2020 Β· Butters John Bee Crewe

Agent replied

David Sumnall, thank you for your kind review; we are happy to pass along your comments to the team here at butters john bee Crewe! Thank you again for your star rating! Regards butters john bee Crewe

5/5

Google

Superb service from the guys from the Lettings team at Butter John Bee in Crewe. From my first meeting with Steve Parker, I was extremely impressed with the very professional and efficient service. I was also very pleased with the communication with the team and the regular updates I received from Emma and Corrie. I would definitely recommend them.

Omar Β· 25 March 2020 Β· Butters John Bee Crewe

Agent replied

Dear Omar Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings

5/5

Google

I cannot thank Sam Bower from the Crewe office enough for his faultless customer service, professionalism and support throughout the process of buying my first house. I would reccomend Sam and Butters John Bee to anyone looking to buy. Sam made the whole process so easy and kept a constant line of communication. He really made a stressful process easy and hassle free Thank you

Jess Β· 25 March 2020 Β· Butters John Bee Crewe

Agent replied

Good afternoon Jess, thank you for your fantastic review for Sam, he really is a great credit to my office. Kind regards Fran Wheacroft BRANCH MANAGER

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Butters John Bee

How many reviews does Butters John Bee have?

Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google.

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.

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