Trusted Agent profile · Cheshire

Butters John Bee reviews in Crewe and Nantwich

4.8

★★★★★ Excellent

2,110 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

2,110

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Butters John Bee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Butters John Bee have provided us with an excellent service. An appointment was made for somebody to come and value our house and within a few days Craig Dove came to do just that. He was very easy to talk to and offered invaluable advice. We were extremely happy with the photos and the write up on the For sale sites also. Within a few days we had lots of viewings booked in. Communication with BJB was brilliant. In particularly with Debi Lloyd who kept us updated every step of the way, with information and feedback. We had a few offers on the property and Debi kept us in the loop constantly. After just one week, and with Debi working tirelessly we sold our house. She communicated with us daily on the telephone as well sending texts (we were on holiday whilst the sale went through). So far we have been extremely happy with BJB, particularly Debi and the service we have received. The sale is going through at the minute and I have no doubt that this high level of customer service will carry on throughout. : )

Anna · 25 March 2020 · Butters John Bee Crewe

Agent replied

Good morning Anna, thank you for your lovely review, Debi and Craig are both a real credit to our industry and a great asset to my team. Kind regards Fran Wheatcroft Branch Manager

5/5

Google

I would recommend Butters John Bee to a friend.The staff were very helpful I spoke to Lydia a lot and she was very nice and very helpful. Sam was brilliant he was my first point of contact he kept in touch with me constantly let me know what was happening every step of the way and I could always ring him with any questions he was friendly. Helpful and efficient it makes a difference and takes some of the stress off you when tou are selling your house

Lisa · 25 March 2020 · Butters John Bee Crewe

Agent replied

Good afternoon Lisa, thank you for taking the time to send us such a smashing review I am very pleased to hear that Sam and Lydia took the stress of moving off your shoulders. Kind regards Fran Wheatcroft BRANCH MANAGER

2/5

Google

Rating only, no written review.

Daniel · 20 March 2020 · Butters John Bee Nantwich

Agent replied · 30 September 2023

Hi there, I would like to get some more details about your experience with us. As far as I can recall, you are not selling with us and have only viewed with us. I have taken the time and trouble to meet you after hours to show you around houses and the team here are sure we have only provided a top service. We hope to hear from you soon so we can resolve your issue as quickly as possible. Branch Manager, butters john bee Nantwich estate agents

4/5

Google

Rating only, no written review.

Frances · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi Frances. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

1/5

Google

Dreadful service

Martin · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Martin Egan, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We hope to hear from you soon so we can resolve your issue as quickly as possible. Gary Fear, Branch Manager, butters john bee Nantwich estate agents

5/5

Google

Brilliant support and communication. Very helpful at every stage of our house purchase.

Sian · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi and thank you for taking the time and trouble to leave us a favorable review. We really appreciate this and good luck in your new home too. Regards Gary Fear, Branch Manager

5/5

Google

From start to finish, everyone we came into contact with at Butters John Bee was friendly, courteous and efficient which made a normally stressful process an enjoyable one. Thank you!

Linda · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi Linda. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

Good Agents with strong local knowledge. Always willing to go the extra mile to get the job done. Will use again.

Adam · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi Adam. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

Butters John Bee in Nantwich are the most professional, efficient, trained and qualified estate agents that I have ever come across. Their help and expertise was nothing short of outstanding whilst I was trying to purchase a house. Lisa in particular was resolute, determined and tenacious whilst I was encountering difficulties with a mortgage provider. Her help and advice won the day when we were close to giving up. I can't thank her or recommend the team at the Nantwich branch highly enough. Their drive, commitment and ambition to see a project through is astonishing, especially Lisa's! Well done guys and thank you.

Sue · 20 March 2020 · Butters John Bee Nantwich

Agent replied

If we could review customers, we would give you five stars too! It has been an absolute pleasure to have been involved with your purchase and I'm delighted that we saw it through to the end. Yes, Lisa is amazing and I'm really proud to have such a great team here and we'll be happy to help at any time in the future. Regards Gary Fear, Branch Manager

5/5

Google

Rating only, no written review.

Tari · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

Excellent. Amazing food

Carol · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi Carol. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

I couldn't be more pleased with the friendly, open and honest service Lisa at BJB recently provided. There was a long hold up in exchange of contracts on my sale due to my purchaser's own purchaser. I knew whenever I spoke to Lisa she'd give me a calm and collected summary of where we were, what she was going to do and what I might want to do to gently move things along. I would recommend BJB to absolutely anyone going through a home move. Thank you so much to them.

David · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi David. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

From Patrick Tuck Butters John Bee not only provided me with an excellent surveyors report for the house in Nantwich that I purchased some years ago, but also provided me with a free valuation of the property recently without obligation. Gary Fear's experience and also his proficiency are very impressive, as was the handling of my enquiries by his office. An excellent service all round.

P · 20 March 2020 · Butters John Bee Nantwich

Agent replied

Hi Patrick. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

Absolutely great service from start to finish. Everything explained clearly. Any question I have answered even after contracts have been signed and moved into the place. Emma thank you you have been absolutely fab!!!

BritishBoy · 15 March 2020 · Butters John Bee Crewe

5/5

Google

Rating only, no written review.

Dina · 1 March 2020 · Butters John Bee Crewe

Agent replied

Good afternoon Dina, thank you for rating our service five stars. Kind regards Fran Wheatcroft BRANCH MANAGER

4/5

Google

Rating only, no written review.

Paul · 1 March 2020 · Butters John Bee Crewe

Agent replied

Good morning Paul, Thank you for leaving your review. I am always concerned when we fail to achieve a 5 star review and as a valued client of several years I would be grateful if you could contact me so that I can address any issues that you may have experienced. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

Rating only, no written review.

John · 1 March 2020 · Butters John Bee Crewe

Agent replied

Good Morning John Happy New Year. Thank you for giving us a 5 star review. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

Rating only, no written review.

Lindsey · 1 March 2020 · Butters John Bee Crewe

Agent replied

Hi Lindsey, thank you for your rating greatly appreciated Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

Rating only, no written review.

Wendy · 1 March 2020 · Butters John Bee Crewe

Agent replied

Good afternoon Wendy, thank you for your review. Kind regards Fran Wheatcroft BRANCH MANAGER

5/5

Google

Rating only, no written review.

Mark · 1 March 2020 · Butters John Bee Crewe

Agent replied

Good morning Mark Thank you for leaving us a 5 * review. I am really pleased that you are happy with our service levels. Kind regards Fran Wheatcroft BRANCH MANAGER

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Butters John Bee

How many reviews does Butters John Bee have?

Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google.

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.

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