5/5
Great service from Ben in the Crewe office. Very polite and couldn't be more helpful.
Agent replied
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

Trusted Agent profile · Cheshire
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great service from Ben in the Crewe office. Very polite and couldn't be more helpful.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Friendly and reliable agency. Benjamin has been helpful and response quickly to any queries.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Really easy to deal with. Have dealt with property manager Ben - he's always polite and efficiently deals with my queries. Thanks for making it easy.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
It's often hard to find good people these days, but I was pleasantly surprised by the service received. Ben was very helpful and answered all questions I posed to him, no matter now many there were.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
I had a home visit today from Jessica from Butters John Bee to value my property. I was really impressed with the service provided by her. Jessica was very honest warm and friendly a very positive lady I would definitely recommend Butters John Bee to friends and family. Thank you
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica. Please do not hesitate to contact the sales team if you need any further assistance Kind Regards BJB Crewe
5/5
I spoke with Ben who was extremely friendly and helpful. He was able to answer my questions clearly and was extremely efficient. His communication could not have been better and I’m extremely grateful for all of his assistance. Thank you, Ben!!!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Ben has been extremely helpful throughout our process in moving properties. We had a few issues at the start when we first moved in which he sorted for us right away without hesitation. He has also been very quick in chasing information up for us and overall very easy to communicate with.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Great experience dealing with Michael Ferris. He is quick to respond to my enquiry, very well informed and super helpful.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Great agency to deal with. Have been dealing with Ben Parry who is manages our property - he has always been polite and prompt at dealing with any queries. Highly recommend this agency
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
After leaving my details with the overflow team today, Michael phoned me. He was extremely professional and friendly and listened to what I was searching for in a property. He not only talked me through the property that I am currently interested in, but he also registered me for similar potential properties coming on in the future.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Ben has been really helpful. Any queries we've had have been answered quickly. Also when we had an issue with our boiler he was able to talk us through the troubleshooting so we had hot water and heating again within 10mins!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Excellent service. After a disappointing response from the out of hours Axa call out number. Ben from the property management team sorted a plumber for my boiler the same day. He was very professional in delivering a good customer service
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Rating only, no written review.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
4/5
Rating only, no written review.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
4/5
Corrie showed me around the property in a professional manner. I recommend the Estate agents for all your needs and I know they will not let you down.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
I have been in touch with Benjamin and he has been extremely helpful in regards of getting our security deposit returned
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Michael Ferris has been very supportive in the last few months. He has arranged a refit of our property and then found Tenants all this during COVID and at a time when we have been unable to meet in person over the phone and via email. I am sure that he will keep his high level of service up. Allison
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Corrie has been absolutely superb every step of the way with our letting experience, speedy to respond, friendly and professional. A credit to Butters John Bee Highly recommended! Many thanks for making the process easy to navigate.
Dear Claire Thank you for your fantastic feedback regarding the service Corrie gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
I am a first time buyer and was really daunted by the whole process of putting an offer in on our potential 'new home'. Annabelle Smith at BJB (Crewe) worked extremely hard in negotiating with the vendor on my behalf. She was very professional, kind and extremely responsive. I would highly recommend Butter John Bee and cannot thank Belle enough for her help and support.
Good morning thank you for your great review I am really please to read how helpful Belle was for you. She is a real asset to my team. Kind regards Fran Wheatcroft
5/5
I moved into a property and used butters john bee estate agents- i was in regular contact with Michael from the start of my search for my new home, through to when i moved in. Very professional but down to earth, reassured me throughout. Michael used online images and videos of the property which represented a true liking of the property. Very trustworthy. Would definitely recommend and use again!!!!
Thank you so much for your great review, please do no hesitate to contact us if we can be of further assistance. Kind Regards BJB Crewe - Lettings
5/5
Michael at Butters John Bee has been an amazing help to us in finding our new home. He is extremely responsive and more than happy to help with any queries. He is friendly and conducts himself in a professional manner. The contract stage of signing the lease was very easy to complete as it was all electronic. This has been one of the fastest and easiest moves we have done so far. I would definitely recommend BJB to friends and put them in contact with Michael!
Dear Alice, Thank you for much for your great review, please do not hesitate to contact us if we can be of further assistance, Kind regards BJB Lettings
5/5
Ben Parry was really helpful, he chased a problem I was having and got to the bottom of it, pleased with the result. Thanks!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Amazing service by Ben. Super productive and communicates with great clarity. Thank you Ben!
Thank you for your great review, we will ensure your comments are passed on to Ben, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings
5/5
Ben was brilliant today
Dear Ryen Thank you for your great review, we will ensure your comments are passed on to Ben, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google.
Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.