Trusted Agent profile · Cheshire

Butters John Bee reviews in Crewe and Nantwich

4.8

★★★★★ Excellent

2,110 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

2,110

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Butters John Bee office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Ben helped me with my maintenance issue and was very helpful throughout. Ben followed up with a courtesy call to check that all works had been completed and contacted the appropriate agency when work hadn’t been finished. Thanks for all your help.

Jemma · 27 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

3/5

Google

Friendly staff but need to improve on communication with buyers

Chris · 26 May 2021 · Butters John Bee Crewe

Agent replied

Thank you for your feedback and your review Kind Regards BJB Crewe

5/5

Google

Jessica was amazing in obtaining a valuation for my property. Extremely friendly and personable. I would highly recommend them.

Natalie · 26 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe

5/5

Google

When having any communication with Butters’s John Bee I have always been very pleased. Most of my communication has been with a young man named Benjamin Parry, who I have always found to be extremely polite and courteous when speaking to him. He is a credit to the company.

Andrea · 26 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

We’d like to express our thanks to Ben at the Crewe office. We’ve dealt with him a few times and couldn’t wish for better service. Ben is polite, professional and helpful. Nothing is too much trouble for him. He’s very efficient and always sorts things out quickly for us.

Susan · 26 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Rating only, no written review.

Steph · 19 May 2021 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I spoke to Ben on the phone today and I couldn’t have wished for anyone more helpful, he was completely understanding of my situation and I couldn’t have asked for more!

Caitlin · 18 May 2021 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Spoke to Ben numerous times he has always been nothing but helpfully

Daniel · 16 May 2021 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I was so relieved and impressed to deal with such a lovely gent named Michael at butters John bee. The process of finding a house is quite taxing and so it's a breath of fresh air when an agent comes along, who actually treats you with value as Michael did. He was so on the ball from the moment I emailed in to the very end when he called to see how I liked my viewing and actually listened to what I had to say. A fine example of how things should be done. Its the little things.

Emma · 15 May 2021 · Butters John Bee Crewe

5/5

Google

Rating only, no written review.

Sarah · 13 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Ben in Lettings was very committed to delivering excellent servicei

Harold · 8 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Worked along side Ben at Bjb for a while now as I’m a roofing contractor for them and Ben Is one of the few that is always sending and giving me precise information witch is needed to make sure we do the correct work absolute asset to this company you are Ben many thanks. Lee.

Lee · 8 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I spoke with Ben at Butters John Bee @ Hanley branch , he was extremely helpful and had a lovely manner! Even though i rang 3 times he was more than happy to help. Excellent service thank you!

Abby · 8 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Ben has been super helpful to us, he is professional and personable. He listens to any concerns and is very reassuring.

Charl · 7 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Having a few questions on rental statement for the end of tax year I called and spoke to Ben who explained it quite clearly but also rectified my issue so wouldn’t happen again next year. Very helpful and efficient

Luke · 7 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Spoke to Ben Parry today at BJB to sort a little issue I had, he was extremely helpful and made sure my issue was sorted professionally and quickly. If I have an issue again hopefully it's Ben I speak to as I know with his expertise I'll be alright.

Danny · 6 May 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

1/5

Google

Awful experience about the management team. Stay away from them folks

Isaiah · 28 April 2021 · Butters John Bee Crewe

Agent replied

We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Lettings

1/5

Google

Rating only, no written review.

Paul · 24 April 2021 · Butters John Bee Crewe

Agent replied

We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Lettings

5/5

Google

Rating only, no written review.

Ellie · 23 April 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Helpful staff, and very good communication between the agency and the landlord.

Angelo · 22 April 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Corrie has been very helpful and supportive throughout. However, I did find it a little nerve wracking, though, to wait until two days before entry date to get my rental contract by which time my contracts for sale had been exchanged and completion date agreed! A leap of faith required.

Liz · 15 April 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

1/5

Google

Poor experience with btj crewe, enquired about few properties over the last two months and constantly got ignored. Shame we had a bad experience as I was looking forward to renting with them as heard good feedback from others...

Karolina · 9 April 2021 · Butters John Bee Crewe

Agent replied

We are sorry to hear of your negative experience with us, please call us on 01270 534520 as we would love to try and find a home for you and to discuss your requirements. Kind Regards BJB Crewe Lettings

5/5

Google

I have been dealing with Ben regarding a rental property and have been really impressed with his friendly , professional attitude throughout. A credit to Butters John Bee!

Michelle · 7 April 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Really professional service from Ben, couldn't be more helpful if he tired. Very polite when dealing with my wife on some queries she had. Thanks Ben.

Anthony · 7 April 2021 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.

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