Trusted Agent profile · Cheshire
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
2/5
GoogleRating only, no written review.
Thank you for your review, we are sorry we have not provided you with our normal five star service, may I ask what experience you had which made you give this review?? Kind Regards Butters John Bee
5/5
GoogleWe currently rent with Butters John Bee and they are by far the best we have used. I mainly have contact with Ben if I have any questions or concerns. Ben is very responsive and helpful whenever I contact him, always goes the extra mile to solve any issue or query. Very friendly and knowledgeable.PositiveResponsiveness, Professionalism
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
GoogleTruly shocking company Tried to make viewings on several occasions on different properties. Calls go to overflow or agency.. you don't even get a call back or even get an appointment to view any properties . Never again will I call this firm shocking .
5/5
GoogleCan’t recommend Jessica King enough for helping me get our house on the market so quickly and not only that it sold not even a week later. Jess was super friendly from the minute I met her and answered the million questions I had from get go. The pictures she took of our house were stunning as well! Thanks so much Jess! 😊 X (Crewe Branch)
Oh Nic! What lovely words! You were an absolute pleasure to meet, and you asked all the right questions when putting your house on the market - it was lovely to be able to meet you, and my new found friend Charlie! We wish you the absolute best of luck with your move, and make sure you take a photo of those new keys when you get them for the next house and send it to us on facebook! All the best, Jessie - Valuer - Butters John Bee, Crewe.
5/5
GoogleI have dealings with Ben P as letting manager contact for the past 8 months. He has a positive method of work and has liaised well throughout the letting process. Ben's communication has been good and proactive.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleWe have done work for Ben at BJB always been professional and a pleasure to deal with.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleI recently spoke to Ben and he was more than helpful with my request and very polite and professional and he resolved my resusest very quickly.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen was polite and considerate while handling what could be a delicate subject for some, swift resolution to multiple issues that where raised. 10/10
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleSpoke with Ben today regarding my tenancy, Very helpful and I had explained what had being going on with my payments and he said he will contact my new landlord and sort this out for me.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleMichael Ferris from bjb Crewe has been an amazing support to us, particularly responsive to maintenance issues at the property, ensuring they are dealt with speedily. Highly recommended, professional service.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen from the Crewe branch was very friendly, helpful and easy to talk to. Overall great experience.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen has been really understanding and helpful during our move to the new house and has responded efficiently to our emails
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen at the Crewe branch has been very friendly to talk to and a great help with questions we’ve had and he has been quick to get things sorted
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
GoogleRating only, no written review.
Please can you advise us who this 1 star review is for, whether it is sales or lettings so we can investigate and look into any issue you had had with BJB. Kind Regards BJB Crewe
5/5
GoogleFirst class service from Michael. Always available to answer any queries and has been super helpful.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleMichael was really helpful with the renting process especially with it being my first time, communication was constant throughout and he was always happy to help or answer any questions. Made a potentially stressful experience much less hassle free!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBenjamin parry was very helpful and was always quick to respond and help us out all the time I would recommend speaking to him for any enquiries about your property
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleRating only, no written review.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
2/5
GooglePoor communication. Dont stick to appointments, which can be annoying. Left screws and nails behind on the ground where I park my car, assuming left behind or not needed when the for sale signs been installed. All small issues but the little things go a long way.
We are sorry to hear of your issues, we would like to discuss this with you in more detail.Please call us and we will be happy to go through things with you. Kind Regards BJB Crewe
5/5
GoogleA great Crewe agency, personable and approachable with tonnes of professionalism. Jess is particularly great when crunching the numbers.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleBen Parry, fantastic.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleI can't thank Ben enough for all his help with our property, he's been quick at resolving any issues, and always friendly and helpful on the phone. Thank you again Ben.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleHaving dealt with Ben on the lettings side, he has been extremely helpful and responsive to my queries raised or property maintenance issues that needed to be addressed while renting one of the properties in the area. Kathy Lategan - Winsford
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
4/5
GoogleBen at BJB helped us in organising our tenancy to stay at our rented property.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
