Trusted Agent profile · Cheshire
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSpoken to Ben on the phone, over paying rent & sorting some issues out that I have within the property. Ben was able to sort these out straight away for me and contact people to sort out the issues out. Thank you :)
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleI own and operate dp commercial cleaning services Natalie tunnicliffe contacted me to do some work for butters John bee estate agents , Very professional & Responsive and a pleasure to work for, highly recommended
Thank you for taking the time to leave a review for Natalie. I'm glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleI dealt with Kylie and have zero complaints. She was professional, friendly and efficient. Thank you for helping us with our move Kylie!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleI spoke with Ben who was extremely friendly and helpful. He was able to answer my questions clearly and was extremely efficient. His communication could not have been better and I’m extremely grateful for all of his assistance. Thank you, Ben!!!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleGreat experience in renting a house in the Uk! Corrie was exceptional, assisted us throughout the whole process and was always available to help us. 5 stars to all of the team 👌🏽 …
Dear Olga Thank you for your fantastic feedback regarding the service Corrie gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
GoogleBen & the team were very friendly & helpful when enquiring about a property. Very responsive and knowledgable from start to finish. Would highly recommend!
Thank you for taking the time to leave a review for Ben and the team. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleBenjamin at butters John Bee Crewe has gone above and beyond in every aspect of managing my rental property especially when the boiler broke it was up and running the next day. I can highly recommend
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleHaving initially made contact via right move, Corrie was most efficient in getting back to me with all the information I had requested and was extremely helpful from that point on whether it was updating me on potential viewing dates, … More
Thank you for taking the time to leave a review for Corrie. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
1/5
GoogleAfter trying to continuously to book viewings, I managed to book a few. But then was informed that the vendor got an offer. So they cancelled my viewing. Only to call me back a few hours later to say I missed the viewing.. which they had cancelled 😱 …
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleI always dread ringing up my housing agency/landlord when I have a problem but after speaking to Natalie she made me feel at ease, I can’t rate how professional she was on the phone to me and how understanding and compassionate she was towards my issue which she was able to rectify with no issues
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleI'm Contractor, working for B.J.B and Ben Parry works in property management. Ben has bin great and been a pleasure to work with. He's very professional and willing to go the extra in any problem or anything I've asked of him in any situation . Thanks Ben 👍 …
Dear Thomas Thank you for your wonderful review, we will ensure your lovely comments are passed on to Ben. Kind Regards BJB Crewe Lettings
5/5
GoogleIT was a good experience for us as a first time buyers, many thanks to bjb, especially to Kylie Palin, very good contact, very kind and helpfull person. Highly recommended !
Hi, Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleWe’re in the process of moving out and we needed paper work to be completed ASAP. Ben was very professional and helped us with our documents. Kept to his word, and communicated with us throughout. Thanks Ben!
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleBen was really helpful when advising us on the process for vacating our rental property at the end of the tenancy and he organised a month extension to our contract with the landlord when this was needed.
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
Google“I cannot rate the Team at BJB highly enough, especially Kylie in the move management team. She’s been there at every step of the process and without her help there’s no telling how long the process would have taken. Thank you for all your help.”
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleMichael showed me a number of properties to fit my needs. He was professional and understanding throughout the whole process. I couldn’t have asked for a better and more professional service.
Dear Stephen Thank you for your great review, please do not hesitate to contact us if we can be of further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleAn absolute dream to deal with, everything went very smoothly and with minimal fuss and bother, Jess King at Crewe branch was extremely helpful and explained everything in great detail. Very professional and well recommended! Thank you.
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica. Please do not hesitate to contact the sales team if you need any further assistance Kind Regards BJB Crewe
5/5
GoogleBen Parry at the Crewe lettings office absolutely deserves more than 5 - he has totally exceeded what we would have expected by way of service and professionalism ! We would not hesitate to recommend his services in the future to any prospective landlords or tenants !
Hi Kathie Thank you so much for your fantastic review and we will ensure your lovely comments are passed on to Michael, please do not hesitate to contact us if you need further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleCant thank Stacey Wall enough at Crewe she has made the process of our purchase easier to navigate. Her dedication to customer service is absolutely amazing, and is a credit to BJB!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleThank you to the Butters John Bee Team at Crewe for their ongoing invaluable management service & support with our recent tenancy set up. A special thank you to Michael & Corrie for their communication throughout the process, it was professional & crucial during these unprecedented times & was much appreciated
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
GoogleDealt with a bloke called Michael Ferris that gave me the impression he’s talking to his beer mates and not a client but anyway. Point blank refused to deal with 0 hours contract despite my income is 4 times more than the required, proof of … More
Unfortunately referencing companies do not take account of those employed on zero hour contracts and whilst the offer of 6/12 months up front may seem appealing most landlords are not attracted to this option as it negates their ability to protect themselves with rent and legal protection as offered by ourselves. We have a duty to protect landlords investments and ensure that we act in a professional manner. As for "beer and mates" Michael is a friendly and very professional individual, he communicates on many levels and his East London roots emphasise this. Steve Parker NALS Lettings Branch Manager
5/5
GoogleBen has been brilliant to conduct business with regarding the rental properties which BJB manage , nothing is to much trouble and all my requests have been dealt with very professionally and a friendly service . A personal thank you Ben .
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleGreat and flawless service. We rented a house and Corrie was always available to help and treated us amazingly well. She and all of the team were beyond professional! Keep up the good work 👏 👍 …
Dear Matheus Thank you for your fantastic feedback regarding the service Corrie gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
GoogleWithout going into to much detail, the last 9 months have been the worst of my life. And moving house added to that stress and worry. … More
Hi, Thank you for taking the time to leave us a great review about your experience with us!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
