Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleButter John Bee provided a fantastic service to ensure that the sale of our property went smoothly. They were transparent about their charges, excellent communication throughout and were quick to respond to any of our queries. Kylie Palin was an absolute diamond, she kept us up to date throughout the entire process and assisted us to resolve any issues. Thanks for everything BJB!PositiveResponsiveness, Professionalism, Value
Tina · 13 January 2022 · Butters John Bee Crewe
Agent replied
Hi,
Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 3/5
GoogleI was very happy with the level of service and professionalism I recieved from Michael Ferris and the rental team at Butters John Bee concerning my recent experience in becoming tenant of a house managed by them.
Everything went smoothly, and Michael was always ready with explanations and assistance whenever required - which made the whole situation very satisfactory - especially as it was during the current Covid-19 situation.
18 Months later, I am downgrading my review from 5* to 3*, as despite their excellence at getting me in the property, their expedience at fixing repairs, and the quality with which they are finally fixed, leaves a lot to be desired.
A year and a half in, we still have not had faults fixed that we reported on moving in, including broken door catches, damaged kitchen units etc.
Also, when things actually are repaired, they seem to be at cheapest possible cost - our new fencing in the back garden (that took 4 - 5 months to be fixed) fell over in the first high winds, as the guy didn't even concrete the posts in, for instance.
Mark · 13 January 2022 · Butters John Bee Crewe
Agent replied
Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 4/5
GoogleMichael provided a great service and was very helpful and efficient thank you
Dan · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Dear Daniel
Thank you for your great feedback, we will ensure your lovely comments are passed on to Michael, please do not hesitate to contact us if you need further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleExcellent service and professionalism would love to work with Corrie in the future. … More
Mark · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleBen supported with deposit return, he was really helpful, professional and polite. … More
Juliet · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleBenjamin Parry has been helping us with any issues or general questions etc whilst we have been at our current propert and he has been very responsive and respectful towards us very professional and polite over both email and phone, he's … More
Charlotte · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleMichael at the Crewe branch was extremely helpful and got things moving fast, kept me updated at all times, v. Happy with the service, … More
James · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you so much for taking the time to leave your feedback it is greatly appreciated.
We will be sure to let Michael know that he has delivered great customer service.
Kind Regards
Butters John Bee
Crewe - Lettings
★★★★★ 5/5
GoogleAfter a little hiccup Before Christmas I now find that working with Ben Parry ,who I deal with mostly ,has made a very positive difference to how I work with ButtersJohn Bee and I find he takes a great deal of time to make sure he lets me … More
Lesley · 30 December 2021 · Butters John Bee Crewe
Agent replied
Hi Lesley
Thank you for your great feedback regarding your dealings with Ben, we will ensure your lovely comments are passed on to him.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleHaving initially made contact via right move, Corrie was most efficient in getting back to me with all the information I had requested and was extremely helpful from that point on whether it was updating me on potential viewing dates, … More
Nige · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Corrie. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
Lettings BJB
★★★★★ 5/5
GoogleKylie at butters john bee in Crewe is fab, I got regular sale updates on my property and when I have spoken to Kylie on the phone or by email she responded straight away, communication has been brilliant. … More
Jackie · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica.
Please do not hesitate to contact the sales team if you need any further assistance
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleWithout going into to much detail, the last 9 months have been the worst of my life. And moving house added to that stress and worry. … More
Craig · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Hi,
Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 1/5
GoogleDealt with a bloke called Michael Ferris that gave me the impression he’s talking to his beer mates and not a client but anyway. Point blank refused to deal with 0 hours contract despite my income is 4 times more than the required, proof of … More
Andrei · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Unfortunately referencing companies do not take account of those employed on zero hour contracts and whilst the offer of 6/12 months up front may seem appealing most landlords are not attracted to this option as it negates their ability to protect themselves with rent and legal protection as offered by ourselves. We have a duty to protect landlords investments and ensure that we act in a professional manner. As for "beer and mates" Michael is a friendly and very professional individual, he communicates on many levels and his East London roots emphasise this.
Steve Parker NALS Lettings Branch Manager
★★★★★ 5/5
GoogleThis 5 star review is not a reflection on the absolutely AWFUL service I’ve received over the last 9 months as a landlord from BJB. I’ve even made an official complaint via email in November and STILL never had a reply. I’ve had promises … More
Sophie · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleWhen i decided to sell my home, I asked 4 local agents to come and give me a valuation. Jessica King from BJB was the third and from the moment she entered my home, I loved her energy, professionalism and enthusiasm for my property. She … More
Michael · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica.
Please do not hesitate to contact the sales team if you need any further assistance
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleI have my properties managed by butters John bee lettings in Crewe, Ben Parry in particular has been very helpful and knowledgeable with his advice in keeping me up to date with recent changes in legislation, so that my properties are … More
Craig · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleRoxana was very helpful and found several properties matching my criteria very quickly. She arranged viewing and has kept me informed of everything I needed to know. … More
Steve · 30 December 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleThis is the second time I rent from BJB. I've had only positive experiences with them. Moving out of my property 2 years ago was straight forward, my deposit was returned in full. This year, I had to find a new property: the Appointment … More
Karima · 30 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 5/5
GoogleCould not have asked for a better experience from start to finish!! At the start I had a pricey conveyancing solicitor... The team sorted that! Then I had a few issues with my mortgage broker... The team sorted that! Stacey was a star and always kept both parties at ease throughout the process. As a first time buyer and with the difficulties I had, I could have not asked for a better agent. Thank you Butters John Bee!PositiveResponsiveness, Quality, Professionalism, Value
Simon · 28 December 2021 · Butters John Bee Crewe
Agent replied
Hi,
Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleAfter emailing regarding a property, within 5 minutes I received a call back and was extremely pleased with the help and advice given during the call. Micheal was fantastic and during a stressful time of trying to find somewhere to rent he made me feel totally at ease that he would help with my search and filled me with confidence that he would keep me in mind for future properties coming up, along with putting a smile on my face! Looking really promising so I’m grateful for the call back. Thank you! XPositiveProfessionalism
Elle · 11 December 2021 · Butters John Bee Crewe
Agent replied
Thank you so much for your great review, please contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 3/5
GoogleRating only, no written review.
Nick · 28 October 2021 · Butters John Bee Crewe
Agent replied · 25 August 2024
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
★★★★★ 4/5
GoogleRating only, no written review.
PP · 28 October 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you so much for your great review, please contact us if you need any further assistance.
Kind Regards
BJB Crewe
Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Cat · 28 October 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Please can you advise us who this 1 star review is for, whether it is sales or lettings so we can investigate and look into any issue you had had with BJB.
Kind Regards
BJB Crewe
★★★★★ 5/5
GoogleRating only, no written review.
Carol · 28 October 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
★★★★★ 5/5
GoogleExcellent service from Ben.
W · 28 October 2021 · Butters John Bee Crewe
Agent replied · 28 October 2023
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future
Kind Regards
Lettings BJB
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