Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFriendly and timely service with good levels of communication throughout process.
Hi Simon. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
GoogleGreat service! Sam was extremely helpful and maintained complete communication throughout. Highly recommend. Thank you.
Hi. Thanks for your kind feedback and yes, Sam is a really helpful member of the New Homes team and an asset to Butters John Bee in Nantwich. We're delighted he has been able to assist you with your new home! Regards, Gary Fear, Branch Manager, BJB Nantwich
5/5
GoogleEarly in the process but my experience so far has been very positive.
Dear Rob. Thanks so much for taking the time and trouble to leave a review.for us. Good luck with your house hunting. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GoogleCharlotte was great in pushing the sale through, thanks for your help.
Hi Jack. Thanks for taking the time to leave a review for us and I'm delighted that Charlotte managed to push your house sale through in pretty good time. The average time at present to see a house sale through has been around 16 weeks so for Charlotte to get this through in just over nine weeks was a great result. All the best for the future. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich
5/5
GoogleA big thank you to Charlotte for all the hard work along with the rest of the team much appreciated Tim & Angie x
Hi Tim and Angie. Thank you for taking the time to leave such a great review. I'm delighted that Charlotte and the team looked after you well, especially as you had experienced disappointment with a previous agent. Good luck for the future and come back to us if we can be of any help at all. Kind regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GooglePosting review on behalf of Andrew Sharpes. Nicola was very helpful and efficient in helping me to secure my first property. Would definitely recommend.
Hi and thank you for taking the time to leave a review. Yes, Nicola is great and I'm delighted you have managed to get your first home. Good luck for the future. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich
5/5
GoogleWe’ve just completed on a house with Sam from BJB’s new build team. He was so helpful throughout the whole process, going above and beyond to make sure everything got done. His communication is excellent and was always happy to help. He is clearly very dedicated to the job and a credit to BJB.
Hi Marianne. Thanks so much for leaving a great review for Sam. Yes, he's great and he's an asset and a credit to the Hew Homes Team here at BJB. I'm so pleased you were happy with the service and wish you all the best in your new home. Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GoogleNicola Pike has dealt with our house sale for us and she has been an absolute gem, she's very welcoming and friendly and explained everything thoroughly. Thankyou Nicola for helping us find our perfect home from Gvido & Sarah
Dear Gvido & Sarah. Thanks so much for taking the time and trouble to leave such a nice review for Nicola. Yes, she's great and an asset in our New Homes team. We're delighted that she has been able to help you and all the best in your new home. Regards, Gary, Branch Manager, Butters John Bee Nantwich
5/5
GoogleGreat experience with Nicola Pike working in partnership with SpicerHaart. Communication via phone and email has been prompt and personable. Would definitely consider their services in the future.
Hi. Thanks for the kind review for Nicola. She's as asset to the New Homes team here and we're delighted she has been able to help you. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich.
5/5
GoogleI found them to be very efficient and helpful which is what you need when buying and selling...a mention to Sophie Golding for great communication.
Dear Nicky. Thanks so much for taking the time and trouble to leave a review.for us. Yes, Sophie is great and I'm delighted she was able to help you with everything once we had sold your home. We wish you all the best for the future. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GoogleA massive thank you to Sam Bowyer the new builds sales manager he made it feel easy for me and partner being first-time buyers. Super efficient with keeping us update with paperwork, stages of purchase and now we are towards completion. He has been very helpful, consistent and available to ask questions if were not sure. Thorough with detail because of Sam he has made it possible for me and partner to have our first home and a new build which is what we wanted
Hi Charlotte. Thank you so much for the kind words about Sam. He is a superstar in our New Homes department and I'm delighted that he has managed to find your first home. All the best in it! Regards, Gary Fear, Branch Manager, Butters John Bee
5/5
GoogleI bought my current house through the Nantwich branch of BJB. I also viewed several offerings from their Crewe branch. I found them very easy to deal with, there was no 'hard sell' and I never felt under pressure. My enquiries were always dealt with promptly and in a friendly yet respectful way.
Dear Patrick. Thanks so much for taking the time and trouble to leave a review.for us. We're delighted that you managed to find your home through us and we wish you all the best . Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GoogleGreat service from all at BJB with the sale of my property. Especially Ellie who always kept me informed with progress. Turned into a very challenging sale but a happy ending thanks to all their hard work
Hi Nick - -many thanks for this. Yes, Ellie is a superstar and I'm delighted that you are pleased with the service you received.
5/5
GoogleHighly recommend BJB. They've been really helpful and always get back to me quickly. I've been dealing with Sophie who has been a great help with my purchase.
Hi James. Many thanks for taking the time and trouble to leave a review for us. I'm delighted that Sophie has looked after you so well. Good luck with the purchase of your new home and I hope it all goes smoothly.
5/5
GoogleThey are a very friendly and helpful team to deal with, would defenitely recommend using them in future. Mostly had dealings with Charlotte Tomlinson, who was fantastic and professional , and when she wasn't available the other staff were very helpful also. Thank you team BJB.
Hi Pedro. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
GoogleEllie has been amazing, house selling/buying is very stressful and she has done a weekly catch up with both solicitors, the buyer and myself which has kept things moving more efficiently and keeping us in the loop. I have moved a few times and would highly recommend BJB above others due to this proactive approach.
Hi. Thank you so much for taking the time and trouble to leave such a lovely review. Yes, Ellie is great and her communication on everything is fabulous. We're so pleased you were satisfied with the service and thanks for saying you'd recommend us in the future. All the best in your new home too! Kind regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GoogleI know Gary Fear and his team can sell houses really well because they have looked after people I know but the reason I’d like to leave a review is for the amazing work he has done for the people of Ukraine. Not sure if you know what an asset you have in your company but this gentleman has done some brilliant stuff, working tirelessly to raise money and he has been out to Ukraine three times, taking food to people. We have followed his visits on Facebook and seen the poor people he has helped and seen the lengths he’ll go to in order to get food to them. He has been in places with air raid warnings sounding while he is packing food and driven through dangerous parts to get this done. He has given up several Saturdays to be within our local supermarket, raising money and telling as many people as possible about what’s he doing. He is a valuable representative of your company and can only help the reputation of Butters John Bee in the town.
Hi and thank you so much for this. I really appreciate you taking the time to leave something so complimentary.
5/5
GoogleEllie was friendly and personable right from the start, nothing was too much trouble. I was a buyer (and therefore not their client and not paying their fees) but Ellie and everyone else at BJB Nantwich treated me with courtesy and respect as though I'd chosen them. It was such a refreshing change to deal with a company with a positive and helpful outlook.
Dear Frances. Thanks so much for taking the trouble to leave such a lovely review. We're delighted we were able to help and yes, Ellie is a superstar. We're very lucky to have her here and I know she'll be delighted to see your comments. All the best in your new home and we hope you'll be very happy there.. Gary Fear, Branch Manager, Butters John Bee Nantwich
5/5
GoogleJust a quick note to thank Charlotte Tomlinson for both her time and advice last Saturday. Not only was she happy to discuss similar properties to the nature of the one I am looking for, but for sale through other agents, she also advised on the ceiling price for the various locations that I am looking to purchase in. She also gave me invaluable insight into current market conditions. This lady is a credit to Butters John Bee. Thanks again Charlotte - your guidance was greatly appreciated.
Hi Alastair. Thanks so much for taking the time and trouble to leave such a lovely review for Charlotte. Yes, she's an asset to us here at Butters John Bee in Nantwich and she has great experience in the market here. I'm so pleased that she was able to give you useful advice and good luck with your property search.
5/5
GoogleGreat service provided by BJB. Corrie in the letting department was great always responded to her calls/messages. Kept us up to date with the viewing and paperwork. … More
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Lettings Team - Crewe
5/5
GoogleExcellent service provided by Roksana. A super intelligent, polite, professional young lady, whose enthusiasm proves she enjoys her job. … More
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further help. BJB sales team Crewe :)
5/5
GoogleJohn butters bee are excellent for buying and selling houses and all the staff are really good at there job , I bought my house off them 15 years ago and have just sold it within a few weeks for the price I wanted with Roxanna who sold it … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleWe've used BJB for the last 20 years & several property sales & purchases & we keep going back due ti there no nonsense common sense approach. Just come off the phone with Jess & it seems that nothing has changed … More
The one, the only Jess Jinks. Yes, that one is as passionate as they come, a true asset to our team. We will pass on your kind words Claire, Jess will be really appreciate to hear what you think of her. That one thrives with positive feedback! All the best, Crewe BJB.
5/5
GoogleWOW Georgina Breeze, what an absolute legend! Initial purchase of the house seemed to be slow but this superstar got involved and shifted us from 1st to 5th gear instantly. First class service from Georgina from start to finish and as our … More
Hi Byron, It was a very stressful finish to the sale, but rest assured myself and Georgina really worked tirelessly to make it as easy as we possibly could for all involved. So we really appreciate you taking the time to thank our efforts. All the very best for the future in your new home, Ryan, Georgina and BJB Crewe
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
