Trusted Agent profile · Cheshire
★★★★★
2,163 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMarcin ...nice person, given all the details about home...it was nice interaction with him.
Hi Rajesh, thank you so much for the review! If you see any other properties you're interested in, in the future make sure to give us a call!
5/5
GoogleKris was very helpful/ pleasant / I was very happy with her valuation presentation
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Sales Team - Crewe
5/5
GoogleExcellent service, highly recommend. Madison was exceptionally good when it came to contacting the vendors.
Maddy is such a hardworking individual and communication is key to our clients journey. We don't just sell houses, we find people homes. Thank you for your positive review of Maddy, we will pass on your kind words. All the best, Crewe BJB.
5/5
GoogleMarcin, he is friendly, realygood and approachable person. Iam Realy Greatfull with his service.
Hi Reeja, thank you so much for the feedback! If there is anything else we can help with make sure to give us a call!
5/5
GoogleI am extremely happy with the service I have revived today from Marcin he has helped me over the phone with choosing a property to view
Hi Eryk, thank you for the review, it was my pleasure helping you over the phone, we had such a good chat! If you need anything in the future do not hesitate to give us a call!
5/5
GoogleSpoke to Ben in the property management team regarding some maintenance issues and he couldn’t have been more helpful, polite or friendly. Exactly how customer service should be.
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Property Management Team
5/5
GoogleThe experience was excellent. Jessie is very clear, reliable and enthusiastic. She clearly knows her market and enjoys her work.
It was lovely to meet you Geof! Thank you for the opportunity to help guide you through this difficult time. Reviews like yours are so important, because most of the time an estate agent is only thought of if you are selling and buying, when really we will do our best to help you keep your asset if that's what your heart wants! So proud to be a part of your decision to continue with your home and help you comfortably afford it! All the best Jessie @ BJB
5/5
GoogleVery professional, friendly and honest from the start. Fully explained comparibles in the housing market and how the valuation was ascertained. Would highly recommend.
Thank you for your kind review. Please don't hesitate to contact the office if you need any further help. Butters John Bee Sales - Crewe
5/5
GoogleI have recently rented a house from BJB and have found Marcin extremely helpfully with every step. Can’t thank Marcin and the BJB team enough.
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team
5/5
GoogleThis is my first experience with BJB. I am so satisfied with their service.Marcin was so helpful ,friendly and kind.He drove us to place and back and he was so lovely. Thanku Marcin and BJB crewe members
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team
5/5
GoogleJessica Jinks came to do a property valuation . She was punctual , very efficient and knowledgeable . We wouldn’t hesitate to deal with her in the future .
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further help. BJB Sales - Crewe
5/5
GoogleI had a viewing of the property with Marcin Strzelec. He is nice, informative and explain everything about the process of renting very clearly. Thank you so much Marcin and nice meeting you.
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team
5/5
Googlei would like to thank marcin strzelec of butters john bee, i found him a most polite and well mannered person. he was very clear and very direct he covered all the bases and answered all the questions we were going to ask. very professional.
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Crewe Lettings Team
5/5
GoogleA huge thankyou to Ryan Cheetham 🌟🌟🌟🌟🌟 Professional, friendly ,understanding … … More
Hi Amanda, thank you so much for leaving me a nice review, it means a lot! I am sorry that you decided against the house, but it was a pleasure to assist you nevertheless, and I'd be happy to help out with anything else going forward should the need arise. Best wishes, Ryan @ BJB Crewe
5/5
GoogleI have been renting through BJB for the past 4 years and I have received nothing but perfection in customer service. Ben has been a good voice of reassurance and solved all my enigmas.
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further help. BJB Property Management Team Crewe
5/5
GoogleGreat service provided by BJB. Corrie in the letting department was great always responded to her calls/messages. Kept us up to date with the viewing and paperwork. … More
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Lettings Team - Crewe
5/5
GoogleJohn butters bee are excellent for buying and selling houses and all the staff are really good at there job , I bought my house off them 15 years ago and have just sold it within a few weeks for the price I wanted with Roxanna who sold it … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleWe've just bought a house through BJB Crewe and they have been professional, friendly and helpful throughout. Particular shout out to Ryan who has been happy to answer any questions and make the process as easy a possible. We would definitely choose to use BJB Crewe in the future.
Hi Jacky, Thank you so much for your review of us and the service I had directly provided. It was a great honour to aid you with the auction property purchase, and I'm sure the property will serve you very well. Best wishes and if you need anything in the future, you know where I am. Ryan @ BJB Crewe
5/5
GoogleRoksana was really helpful during our viewing yesterday. She was really pleasant and friendly to have around and had some good input in addition to our own ideas of how to make the house suitable for our needs.
Thank you for your kind review. Please don't hesitate to contact the office if you need any further help. Butters John Bee Sales - Crewe
5/5
GoogleVickie Roscoe came over to carry out a valuation. A professional in appearance, someone IMO with a clear passion for what they do, the job. Vickie was chatty, friendly and informative. We both felt we were talking to the right person for the job. Will be in touch when we are ready to take the next step Thanks :O)
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further help. BJB Sales - Crewe
5/5
GoogleVictoria Roscoe met us in our house for a sale valuation. She kept everything simple, providing us with comparables in the area to back her valuation up. She answered all our questions, very pleased with her professional attitude. Thank you so much.
Thank you for leaving me this kind review Martin, I look forward to working with you in the future.
5/5
GoogleI’ve just used BJB to sell two houses and the whole team were great. Particular mention to Ryan and Georgina who were our main contacts and were fantastic throughout. Georgina especially went above and beyond to keep me updated and help in anyway she could. Thank you for all your help!
Hey Janet, thank you so much for your kinds words regarding our all star players Ryan and Georgina. They really are an integral part of our team, and we wouldn't know where we'd be with out them. It brings me great pleasure to see you see the value in them, that we do. Thank you for choosing BJB. All the best Crewe BJB.
5/5
GoogleReally helpful and reliable service. Special thanks to Sophie for helping us as buyers to find our new home!
Dear Emily. Thanks so much for taking the time and trouble to leave a review.for us. Yes, Sophie is great and I'm delighted she was able to help you find your new home and we wish you all the best . Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
1/5
GoogleHopeless Left several messages on different days to be contacted about new development taking place at Liverpoil Road but nobody ever got back to me and am still … More
Hey Geoff, we are sorry to hear about your dissatisfaction. We've completed a search of your name on our database and sadly we don't hold a record of you. We also don't have a Liverpool Road in Crewe, but there is one in Kidsgrove. If you could contact us on 01270 213 541 or Crewe@BJBmail.com we can look into this for you and get this resolved and put you in touch with the right person. Speak soon, BJB Crewe.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
