Trusted Agent profile Β· Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,150 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,150

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Latest reviews from every Butters John Bee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Nicola was amazing. I simply enquired about shared ownership, and Nicola helped provide me with all the details and ensure this was the right option for my partner and I. I could not fault anything she has done along the way. I would highly recommend Nicola for start your home purchasing journey.

Bobbi Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 29 July 2023

Hi Bobbi. Thanks so much for your kind review. Yes, Nikki is great and she has amazing knowledge of shared ownership properties as well as all aspects of brand new homes. I'm very pleased she has been able to help you. All the best in your new home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

5/5

Google

Thanks Charlotte for your help in my flat purchase, I am very happy and appreciate your time and effort chasing up parties and dealing with all my queries so quickly and efficiently throughout this process. You were always so patient, approachable and reassuring and I will be recommending you to friends and family :-)

Frances Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 20 March 2026

Hi Fran. Thanks so much for taking the time to leave such a kind review for Charlotte. She's a fantastic member of our team and I'm so pleased that she has been able to help you with your house purchase. Good luck for the future. Gary Fear, Branch Manager, Butters John Bee

5/5

Google

While searching for my first house, Megan has been super helpful and supportive!! Me and my partner both said in future when we come to sell a property we would like to use butters john bee because of their professional manner and friendliness!!

Roma Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 21 March 2024

Hi Roma. Thanks so much for taking the trouble to lave such a lovely review for Megan. I'm delighted she has been so helpful and we'll do all we can to find your perfect property.

5/5

Google

I had a very difficult and long sale but I cant thank Ellie and all the staff enough. They were amazing and always kept me upto date and answered all my questions. Being a first time buyer things can get very confusing but they were there every step of the way and made me feel at ease when things got stressful. Once again thank you so much!

Elly Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 24 February 2024

Hi Elly. Thanks so much for the lovely review you have left for our Ellie here. She is a superstar and is almost an encyclopaedia when it comes to the legal side of things in terms of property. I'm delighted that this long transaction came to an end and I wish you all the best in your new home. Gary Fear, Branch Manager, Butters John Bee Nantwich

4/5

Google

Rating only, no written review.

Parveen Β· 20 March 2024 Β· Butters John Bee Nantwich

5/5

Google

Very professional. Worth the Β£'s as both buyers (one fell through) found the property by visiting the shop. Recommended

Carl Β· 20 March 2024 Β· Butters John Bee Nantwich

5/5

Google

Wonderful service from beginning to end I was talked through what I was paying for and what they would do so everything was so stress free for me they sold the property quite quickly and kept me informed throughout the whole process from viewings and feedback to stages we were at for completion a very lovely team that were at hand if I needed assistance with the solicitor and paperwork I received absolutely great customer service and support and can highly recommend

Lisa Β· 20 March 2024 Β· Butters John Bee Nantwich

5/5

Google

Service from start to finish was excellent! Big thanks to Charlotte and Gary for dealing with the transaction so efficiently.... Communication throughout the process as first class!

Simon Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 28 October 2023

Hi Simon. Thanks so much for taking the time to leave such a lovely review. We're delighted that the sale of your property went through to completion and we're really pleased that we were able to help. Best wishes for the future. Gary Fear, Branch Manager, Butters John Bee

5/5

Google

Charlotte could not have been more helpful, from providing the information we needed, and arranging the viewing, to following up afterwards. All done in a professional and friendly way which is typical of Butters John Bee Nantwich. Thank you.

Gill Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 28 October 2023

Hi Gill. Thanks so much for taking the time and trouble to leave a review for us. I'm delighted that Charlotte looked after you so well and she always does her best to provide great customer service. If there's anything else we can help with, please get in touch. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

5/5

Google

Rating only, no written review.

Sue Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 30 September 2023

Thank you for your five star review.

5/5

Google

Rating only, no written review.

Ann Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 30 September 2023

Thank you for your five star review.

5/5

Google

Gary and the team were excellent! Could not recommend them enough. Listen to all of your needs and have a great knowledge of the area and homes. A++

J Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 30 September 2023

Hi. Thank you so much for leaving such a kind review for us here. We all wish you the very best of luck in your new home. Gary Fear, Branch Manager, Butters John Bee

5/5

Google

Had a fantastic experience selling my property with Charlotte. I do not have anything negative to say. Indeed even once the property was sold she kept in touch and made sure that she chatted with the buyer and the relevant solicitors to ensure it was all moving forward.

Justin Β· 20 March 2024 Β· Butters John Bee Nantwich

Agent replied Β· 30 September 2023

Hi Justin. Thanks so much for taking the time to leave such a kind review for Charlotte. She's a fantastic member of our team and I'm so pleased that she has been able to help you with your house sale. Good luck for the future. Gary Fear, Branch Manager, Butters John Bee

5/5

Google

I had trouble getting through to anyone in the property management team however I came into contact with Lacey and she was extremely helpful.

Sajana Β· 18 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you for your review about Lacey. Kind Regards butters john bee Property Management

5/5

Google

I spoke to Phillip who was incredibly helpful. He was so kind and very informative. What an asset πŸ‘πŸ˜Š to the company πŸ‘ …

Gillian Β· 17 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Hello Gillian, thank you very much for the kind review about Phil. Kind Regards, butters john bee Property Management

5/5

Google

Phil talked me through how to fix my boiler. He was a great help, so patient and professional throughout. A real credit to Butters John Bee! Thanks

Samantha Β· 17 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you very much for leaving a nice review about Phil. Kind Regards, butters john bee property management

1/5

Google

Just terrible. It took 4 days to get a reply regarding a viewing despite phoning twice and leaving two messages. Paige took me through a registration only to be told the vendors of a property in which I was interested weren't accepting viewings from people without an offer on theirs. Of course that is fine but just ask that from the begining instead of capturing my information. Focus less on obtaining registrations and on helping people move.

Gary Β· 17 March 2024 Β· Butters John Bee Crewe

5/5

Google

Very organised. Good customer service and professional. Would recommend more people to contact Crewe office. Best letting company to work with. Have been searching for a house to rent and my sister referred me to John Bee. Within 2 weeks l can see a progress. Corrie and Marcin were the best agents to work with. Assists with a smile and guides you through the process.

Sisa Β· 17 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Dear Sisa Thank you for your your lovely review, we will be sure to pass your kinds words onto Marcin and Corrie Kind Regards Butters John Bee lettings Team

5/5

Google

Phil was really helpful when I spoke to him on the phone earlier

Evie Β· 10 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you very much for the review about Philip. Kind Regards, butters john bee Property Management

5/5

Google

Thankyou victoria roscoe for spending time with us and being very understanding. you have made everything simple thankyou again xx

Jennifer Β· 10 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you for your kind words for Victoria, we hope to assist you in the future.

5/5

Google

Philip came to our rented property to do an inspection. He was very friendly, polite and professional. All checks completed and he was helpful with any concerns we had :)

Charlotte Β· 10 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you very much for the review about Philip. Kind Regards, butters john bee Property Management

5/5

Google

Lacey was incredibly helpful and efficient with getting us set up with our repeat tenancy! She also very kindly helped with getting some questions and negotiations we had over to our landlord. Very happy with this company as a whole.

Lauren Β· 10 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you very much for the review about Lacey. Kind Regards, butters john bee Property Management

5/5

Google

Phil has been exceptional he helped me fixed my fridge,boiler and so many things in my new house xxxx He is the best

Priscilla Β· 3 March 2024 Β· Butters John Bee Crewe

Agent replied Β· 24 March 2024

Thank you very much for your review on Marcins service. We really appreciate your kind feedback. Many thanks, BJB Crewe.

1/5

Google

I was sent an offer acceptance email and they carried on with viewings and accepted a higher offer. I had paid broker fees and lost money. Avoid.

Vimal Β· 3 March 2024 Β· Butters John Bee Crewe

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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