5/5
TrustpilotVery friendly
Very friendly, patient, professional, and helpful. Would recommend.
Trusted Agent profile
Brinkleys Estate Agents in London
★★★★★
354 reviews across 3 offices and 2 platforms
Brinkleys Estate Agents has three offices, all in London. Together they have 354 reviews on two platforms, rated 4.2 out of 5 overall.
144
Reviews on Google
All 3 offices
210
Reviews on Trustpilot
Business-wide
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Our offices
Brinkleys Estate Agents's three offices, most reviewed first. Each has its own page.
- Brinkleys Estate Agents London (120)120, Wimbledon Hill Road, SW19 7QU299 reviews · 90 on Google (3.9)13 in the last 90 days
- Brinkleys Estate Agents London (168 Putney High Street)168 Putney High Street, SW15 1RS263 reviews · 54 on Google (3.7)12 in the last 90 days
- Brinkleys Estate Agents London (149 Arthur Road)149 Arthur Road, Wimbledon, SW19 8AB208 reviews · 0 on Google8 in the last 90 days
Latest reviews from every Brinkleys Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSuzy Browne is a real estate goddess
Suzy Browne is a real estate goddess. She took one look at me and my husband and knew exactly what viewing to show us and within 4 days of looking for a home she got us one. She’s a real estate fairy godmother. The best attitude and just a pleasure to work with. 100/10 ⭐️⭐️⭐️⭐️⭐️
1/5
GoogleWe chose them to sell our property by mistake They can’t really put the price on the property and tried to sell less then how much. We been told we won’t sell our property for more then £245k and not to put more then £250, but we sold £250 plus selling fee agreed. They didn’t sent agreement documents of sale as it should and we only told our solicitor what was the selling prices ended up in completition we had to leave washing machine , dishwasher furnitures etc… Be honest they didn’t came to show the property just only twice and didn’t turn up on last day to collect the key on time. THEY ONLY CARE ABOUT MONEY AND NOTHING ELSE. Now I rather to pay more for sale but having better customer service and I would have more money in my pocket!
5/5
TrustpilotFound seller in 24 hours
My experience of selling with Brinkleys was excellent. They listened to me, which wasn't the case with previous agent. They sold my flat in Putney in 24 hours! The process with them was smooth and they recommended an excellent solicitor too.
5/5
TrustpilotExcellent communication
Excellent communication, punctuality and support. Viewed several flats with them before buying one from Brinkley's. Provided a lot of help in making solicitors on both sides, as well as the management company, to communicate to finally reach completion. Excellent advice on using a specific local moving company, which proved to be critically important at the end. Were always very fast and helpful in answering many of my questions during all stages of the process. Highly recommend!
5/5
TrustpilotResponsive, knowledgable and helpful
As first time buyers, my husband and I were a bit apprehensive when looking at properties and then throughout the process once our offer got accepted. Graeme and the team at Brinkleys were always super responsive, knowledgable and helpful and made the whole experience much smoother! Would highly reccomend :)
5/5
TrustpilotHonest trustworthy agents there every…
Honest trustworthy agents there every step of the way. James and the team at Brinkleys have been outstanding. Always contactable, they made the buying process frictionless for us and can’t recommend them highly enough. Listening to our needs, James has also found a property for our parents and a close friend!!!!!! Only down side is our parents in law will live hear us now. lol
5/5
Trustpilot⭐⭐⭐⭐⭐ Outstanding Service
⭐⭐⭐⭐⭐ Outstanding Service, Fast and Efficient! Selling my house with Brinkleys was an absolute breeze! From the very first consultation to the final sale, their team was professional, knowledgeable, and incredibly efficient. They provided expert guidance at every step, kept me informed, and worked tirelessly to secure the best possible deal. I was truly impressed by how quickly they managed to find the right buyers and close the sale, it far exceeded my expectations. Their dedication, market expertise, and smooth handling of the entire process made this experience stress-free and enjoyable. If you're looking for an estate agency that delivers fast results with top-notch service, I highly recommend Brinkleys. Five-star experience all the way!
5/5
TrustpilotGreat experience
Graeme was superb in managing our house purchase and sale, thanks for all your support.
1/5
TrustpilotWe chose them to sell our property by…
We chose them to sell our property by mistake They can’t really put the price on the property and tried to sell less then how much. We been told we won’t sell our property for more then £245k and not to put more then £250, but we sold £250 plus selling fee agreed. They didn’t sent agreement documents of sale as it should and we only told our solicitor what was the selling prices ended up in completition we had to leave washing machine , dishwasher furnitures etc… Be honest they didn’t came to show the property just only twice and didn’t turn up on last day to collect the key on time. THEY ONLY CARE ABOUT MONEY AND NOTHING ELSE. Now I rather to pay more for sale but having better customer service and I would have more money in my pocket!
5/5
GoogleWe are SO positively surprised (and lucky!!) that our property is managed exceptionally well by Brinkleys. Even the smallest issue they are attending to in a couple days. Super responsive and friendly property management team - thank you so much, especially Chris!!
Agent replied · 12 October 2026
Dear Miriam. Thank you for the kind words. This is most definitely our goal, to keep all our clients happy. Regards The Brinkleys Team.
5/5
TrustpilotThank you Maria and Brinkley's!!!
Brinkley's Did it! My wife and I were looking for a place for 2 months and worked with about a dozen agents and agencies, and Maria with Brinkley's was so great by comparison! She moved around her schedule to get us a time to see the property, then booked us another time same day so my wife could see the place when we couldn't both be free at the same time. Maria was professional, helped us understand the process and got everything through for us quickly. When we got the place, she gave me a phone call to let me know. That kind of personal touch was lovely. If you're looking for a place in South West London, stop by Brinkley's Ask for Maria and the team and you'll be in good hands.
5/5
TrustpilotGreat and friendly team
Great and friendly team, very professional. Did a great job selling my flat.
5/5
TrustpilotGreat experience!
I’ve had the pleasure of being a tenant with Brinkleys for the past two years, and I can confidently say the experience has been excellent from start to finish. The standout has been the professionalism and outstanding customer service provided by my property manager, Kate. Kate has always been responsive, helpful, and incredibly efficient in resolving any issues or queries. Her proactive approach and genuine care for tenants have made renting through Brinkleys a stress-free and enjoyable experience. It’s rare to find such a high level of service in the rental market, and I’m genuinely grateful for the support I’ve received. I highly recommend Brinkleys, especially if you’re lucky enough to have Kate as your property manager!
5/5
GoogleExcellent response to a problem with electricity supply quick and courteous added to the great service in finding out property and facilitating the tenancy
Agent replied · 26 April 2025
Thank you for the kind review. We are so happy to hear of your experience with Brinkleys. The Brinkleys Team.
5/5
GoogleOur move-in process was fantastic! Suise is truly one of the best agents this company has, professional, helpful, and supportive every step of the way. Thank you for your assistance and support!
Agent replied · 19 May 2025
Thank you for the kind review Anastasiia. We are very happy to hear your experience with Brinkleys has been excellent. We wish you many happy years in your new home. Kind Regards The Brinkleys Team
5/5
TrustpilotKaty Reed and Property Management Team
Katy Reed and her team have been absolutely fantastic. Their professionalism and communication are second to none, always clear, prompt, and incredibly helpful. Katy ensures everything runs smoothly, making the entire experience stress-free and seamless. It’s rare to find a property manager who is so dedicated and efficient, and I truly appreciate her commitment to excellent service. If I were to look for another property, I would love for Katy to be the property manager again, as she has set such a high standard. A well-deserved five-star experience, highly recommended!
5/5
GoogleWe had a nightmare experience with tenants who were consistently rude, aggressive, and confrontational, resorting to name-calling, making false claims, and even threatening unwarranted legal action. Anne from Brinkleys was an absolute lifesaver. She’s no-nonsense, highly knowledgeable, and incredibly efficient. She guided us through the situation with expertise, kept everything on track, and helped us reach a resolution as quickly as possible. We couldn’t recommend her more highly!
Agent replied · 19 May 2025
Dear Leila, thank you for the kind words. We are so happy to hear you've received the level of service we strive to provide to all our customers. Kind Regards The Brinkleys Team
5/5
TrustpilotAgency and Agents fantastic
Agency and Agents fantastic, professional and very helpful agents. I was lucky enough to find people like Gisella and Darryl who helped me from the beginning in the whole negotiation. Thank you
5/5
GoogleSuzy has been a great help in finding a new apartment. Despite it being our first time renting, Suzy has been great at helping me and my partner through all the stages of the process and has made the entire process a lot less stressful and daunting by keeping in touch regularly throughout, advising us on how to best secure our desired property in making our offer, and advancing our tenancy application promptly. Would highly recommend to any other first time renters who need expertise and quality guidance!
Agent replied · 12 October 2026
Thank you for taking the time to leave such a lovely review Keyan. We are so happy that we could help you find a new home.
5/5
GoogleWent above and beyond to assist me with securing this property. Suzy was beyond amazing and exceeded my expectations
Agent replied · 27 May 2025
Thank you Keira for the lovely message. We wish you all the best in your new home.
5/5
TrustpilotDuring our property purchase
During our property purchase, Greame has been the most amazing sales agents I've met in London. Kind, understanding, very good listening skills, outstanding ethical and moral values.
5/5
TrustpilotDhruvika from Brinkley's property…
Dhruvika from Brinkley's property management team has been exceptionally proactive and diligent in managing our property in Wimbledon. She is always responsive and goes the extra mile to assist us with any issues that arise. We truly appreciate her dedication and willingness to help. Alex
5/5
TrustpilotA superstar agent
The experience of moving house is always stressful however one particular member of the Brinkley's Wimbledon hill team alleviated a lot of that stress. Suzy was beyond amazing and I cannot recommend her enough. She went above and beyond and her determination to assist me from start to finish has been incredible. Worth her weight in gold.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Brinkleys Estate Agents
Which Brinkleys Estate Agents office has the most reviews?
London (120) has the most, with 299 reviews rated 4.3 out of 5, followed by London (168 Putney High Street) with 263.
Where are the Brinkleys Estate Agents offices?
The three Brinkleys Estate Agents offices, by town:
- London (120): 120, Wimbledon Hill Road, London, SW19 7QU
- London (149 Arthur Road): 149 Arthur Road, Wimbledon, London, SW19 8AB
- London (168 Putney High Street): 168 Putney High Street, London, SW15 1RS
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