Brinkleys Estate Agents reviews

★★★★★ 5/5

Trustpilot

Many thanks to Brinkleys for selling my…

Many thanks to Brinkleys for selling my property, so much hard work went into it. Graeme was swift to get the property on the market pretty much within 24 hours, we had prospective buyers viewing almost every day. James went out of his way to find our buyer through word of mouth and negotiated and kept the sale to proceed despite multiple delays on our side. Last mention to Katherine who progressed the sale and ensured we were updated throughout.

N · 24 October 2025

★★★★★ 5/5

Trustpilot

Really on the ball with the new Renters' Rights Act

We have a property that has been let through Brinkleys for many years. They have always been friendly and competent, but not much more. Though in recent years a bit more efficient on minor faults and repairs than they used to be. But I have to say they are amazingly on the ball and pragmatic about the new Renters' Rights Act. I have a couple of properties let in another part of the country and our agents there are like a fish out of water, whilst Brinkleys' Lettings Agent Shazelle is absolutely anazing. I really think that this is a firm that has gone from being quite good to exceptionally good.

Robert · 18 June 2026

★★★★★ 5/5

Trustpilot

I can’t recommend Sienna at Brinkley’s…

I can’t recommend Sienna at Brinkley’s highly enough. She was professional, knowledgeable, and made me feel completely at ease throughout the purchase of my property. Buying a home can be stressful, but she made the whole process feel smooth and straightforward with her excellent communication and support.

Grace · 24 July 2026

★★★★★ 5/5

Trustpilot

Friendly and professional, thank you JP!

First of all huge thanks to JP personally! I have been renting in London for 15 years but I must say I have never experienced such amazing, friendly and professional service before. I found a property that I liked, we talked, JP booked a viewing on the day, called me to explain all details with no rush, calmly and very very diligently. And that was it, it took just 2-3 days to complete the referencing process and sign the contract. So big thanks to Gisella too.I strongly recommend this agency, it was such a wonderful surprise to know that there are still letting agents who treat you with a lot of understanding and respect. There was no push or a moment of discomfort at any point. Changing your home is stressful but JP made it feel so great! What an enjoyable experience. Thank you!

Dilyana · 21 September 2024

★★★★★ 5/5

Trustpilot

I recently rented a new home with the…

I recently rented a new home with the help of Suzy and Gisella, and the experience was outstanding. Both Suzy and Gisella were incredibly professional, knowledgeable, and supportive throughout the entire process.Suzy took the lead in understanding my needs and found the perfect property that fit all my criteria. Her expertise and attention to detail made me feel confident and well-informed at every step. Gisella was also fantastic, providing additional support and ensuring that everything went smoothly. She was always available to answer questions and made sure that no detail was overlooked.Together, Suzy and Gisella made the process of renting my new home seamless and stress-free. Their teamwork, communication, and dedication were truly impressive. I highly recommend both Suzy and Gisella to anyone looking for a reliable and caring real estate team!

Mo · 12 August 2024

★★★★★ 5/5

Trustpilot

Dhruvika is everything a property manager should be (and more!)

With an initially tricky start with Brinkleys, we were "handed over" to Dhruvika to help deal with the mountain of problems in our flat. We cannot express what a relief it was to have Dhruvika as our contact - she was so responsive, kind and always kept us in the loop with everything and things actually got moving!! Dhruvika went above and beyond to ensure that all issues were sorted and, more importantly, not ignored - everything a property manager should be (and more!)

Kate · 18 July 2024

★★★★★ 5/5

Trustpilot

Huge thanks to Suzy Browne Brinkley's Wimbledon Village

I was in a stressful situation have a lovely house for around 6 years and unfortunately my landlord need back for her daughter ....so start to look around have nearly 4 months but not easy if you are a family whit pets and ask for a good place to stay thanks to Suzy Browne in Brinkley's Wimbledon Village she know what to do and she make everything going easy very professional and smart lady thank you for all you did even answer me on her time off ....Best agent

Arianna · 27 June 2024

★★★★★ 1/5

Google

Horrible experience with this Agency. It was going fine and we were quite happy with the overall tenancy management until we had to move out. We are currently fighting to get our deposit back. We are in dispute and are dealing with the claim through the DPS but the Agency is entirely ignoring us. Anne with whom we were discussing the move out started to entirely ignore us as soon as we disagreed with the deductions. At one point in the tenancy there was a leak and we were waiting weeks before it got solved and as a result we were unable to use a shower. We tried to be understanding and shower in the office/at the gym instead. We never caused any issues and there was no damage reported by the landlord. The only part of the deposit that is in dispute is the cleaning fee. Since we disagreed with the charge we started receiving a silent treatment. It’s been a month since we moved out and over 2 weeks after starting a claim. We were skeptical when we decided to rent with them as we have never heard about this agency before, but clearly rightfully so. I would never rent my property through them nor rent any other property from them. We’ll be continuing to pursue this as we’re not going to give up on our deposit, but absolutely atrocious behavior.

Julia · 12 July 2025

★★★★★ 5/5

Trustpilot

Exceptional management of my buy to let

I wanted to give a special mention and thank you to Dhruvika Patel who currently manages one of my buy-to-let flats in London, this particular flat has had so many technical issues over the past year. Dhruvika has dealt with all the issues professionally and with such grace. She has always gone above and beyond to get any issues resolved quickly and efficiently. She has a fantastic telephone manner and is always reassuring and kind when dealing with clients. Thank you once again for everything over the past year you are an absolute star!

Sillymonkeymummy · 21 December 2023

★★★★★ 5/5

Trustpilot

Exceptional Support and Service from Marco

I would like to express my sincere appreciation for Marco's assistance in the past. Marco has been an incredible help, especially in situations where others were unwilling to assist due to limited financial benefits. There was even a time when I was abroad and faced issues with a property that was not under Marco's management. I called him, and he promptly resolved the matter for me. Marco's support has been invaluable, and I have had a wonderful experience working with him.

Fzchao.com · 13 October 2023

★★★★★ 5/5

Trustpilot

Zulekha Warid

My flat in Wimbledon Chase has been managed by Brinkleys for the last 13 years. Zulekha has mostly been managing it for this duration. I live in South Africa, so being so far away, I cannot be hands on in any way. She has been so good at offering me sound advice, as often there are situations where I have been unsure as to what to do. She also goes above and beyond on many practical aspects. I really appreciate and rely on her a lot. Would highly recommend her services.

Michelle · 10 October 2023

★★★★★ 5/5

Trustpilot

Fantastic Service from an Extremely Professional Team

We recently used Brinkley' when moving to a new rental property in Wimbledon. The service from the outset from fantastic and more so, post our move in to the property. After moving in, we were promptly contacted by Dhruvika Patel​ (Property Manager) who advised that should we have any issues, we could reach out and she would ensure that any concerns or issues were resolved. I highlighted several problems with the property and from that point onwards, Dhruvika was true to her word and made sure everything I highlighted was sorted.Dhruvika's highly professional and friendly approach gives us comfort and peace of mind that we will be well looked after during the course of our tenancy. She definitely matches the phrase of "going above and beyond to provide an exceptional service".

Razwan · 14 September 2023

★★★★★ 5/5

Trustpilot

Katy Reed and Property Management Team

Katy Reed and her team have been absolutely fantastic. Their professionalism and communication are second to none, always clear, prompt, and incredibly helpful. Katy ensures everything runs smoothly, making the entire experience stress-free and seamless. It’s rare to find a property manager who is so dedicated and efficient, and I truly appreciate her commitment to excellent service. If I were to look for another property, I would love for Katy to be the property manager again, as she has set such a high standard. A well-deserved five-star experience, highly recommended!

Dan · 23 March 2025

★★★★★ 5/5

Trustpilot

Purchased a Brinkleys Listing

Purchased a flat that was listed by Brinkley’s, and liaised with James H regarding this from the get go. He was very quick to let me view the flat, communicated my queries to the seller in a timely manner, and helped reach an offer than satisfied both parties.During the 3-4 months of documentation, legal, and final purchase completion he remained involved, ensuring no delays in property access for surveys and the like, and making sure keys were ready to be collected on the final completion date. Thanks James for excellent service.

Jim · 26 July 2023

★★★★★ 5/5

Trustpilot

Suzy

Suzy was absolutely amazing and helpful within the whole process. She held multiple viewings, helped in admin related work and was just genuinely approachable and kind at all times.

Csiák · 1 October 2025

★★★★★ 5/5

Trustpilot

I sold my flat with Brinkleys…

I sold my flat with Brinkleys (Wimbledon Park) and it was the best choice I made. After an initial list with Purple Bricks that didn’t generate enough interest, I switched to Brinkleys and it sold within a week. Graeme Gordon was an expert and my only regret is that I didn’t go to them earlier!

L · 12 November 2024

★★★★★ 5/5

Trustpilot

Great for first time renters!

Suzy has been a great help in finding a new apartment. Despite it being our first time renting, Suzy has been great at helping me and my partner through all the stages of the process and has made the entire process a lot less stressful and daunting by keeping in touch regularly throughout, advising us on how to best secure our desired property in making our offer, and advancing our tenancy application promptly. Would highly recommend to any other first time renters who need expertise and quality guidance!

Keyan · 5 February 2025

★★★★★ 5/5

Trustpilot

Safe Hands

As a first-time landlord, Marco and team guided me every step of the way from finding a tenant to arranging all the necessary legalities.Going on four years, I cannot recommend Brinkleys highly enough. Professional, up-to-date advice given in an approachable, friendly manner, only a phone call away.I know I and my property are in the best of safe hands, Sandra McGuinness

Sandra · 13 July 2024

★★★★★ 5/5

Google

Graeme is a standout professional. Over the years, I’ve found him to be consistently thorough, honest, and dedicated to his clients. He and his team operate at a level far above the standard estate agency, I couldn't recommend them more.

Bori · 19 March 2026

★★★★★ 5/5

Trustpilot

I had the pleasure of recently selling…

I had the pleasure of recently selling my flat through Brinkleys Estate Agents in Wimbledon. It was the first time I've sold a property and an anxiety provoking time but Graeme at the Agency was always on hand, got back to me quickly and allayed many of my fears and worries in a calm and warm, friendly, professional way. I would absolutely recommend them for anyone considering selling their property.They were ACE !

MISS · 31 August 2023

★★★★★ 5/5

Trustpilot

Superb Service from Brinkleys Sales

I can highly recommend Brinkleys Sales team, who were really pro-active in completing my recent property sale. Graeme Gordon was very knowledgeable, and took control of the sales process from day one, ensuring everything went smoothly; chased conveyancers etc on a regular basis & kept me fully informed at each step. I received a first class service.

Wenhua · 7 July 2024

★★★★★ 5/5

Google

Really appreciated Tom Worral’s handling of the whole sale. He was professional and went above and beyond at every stage. Very helpful as a first time buyer buying a tricky property! Thanks Tom and Brinkleys!

Evelyn · 19 March 2026

★★★★★ 5/5

Google

Graeme and his team at Brinkley’s are very experienced in property sales. They successfully sold my flat in two months. Also, they were very friendly and supportive to clients.

Jinhai · 2 April 2026

★★★★★ 5/5

Trustpilot

Efficient and professional team of sales at Brinkley estate agents

Brinkleys have managed our rental property for years with very efficient service and recently Graeme Gordon from the sales team helped with fast and efficient sale of our house. He is very professional and took great care in ensuring a smooth and quick sale at the best possible price. We thank Graeme and Zulekha and their team for their customer services.

Amita · 13 December 2023