Brinkleys Estate Agents reviews in London

★★★★★ 5/5

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Graeme was exceptionally helpful

Graeme was exceptionally helpful, polite and proactive .

Francesca · 5 September 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

Trustpilot

Brinkley's - reliable and helpful

Brinkley's were very reliable in the sale of our property. They responded to phone calls and emails promptly and were efficient at chasing our buyer. They were always willing to help and even found us a last minute delivery van when ours failed to show up on removal day! Would certainly recommend.

Hel · 4 September 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

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Graeme was extremely efficient

Graeme was extremely efficient . When we had a problem with someone who had backed out at the last minute, he quickly made contact with someone he thought would be interested and it all went very smoothly and completed by June 30th !Would highly recommend

Sue · 31 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

Trustpilot

Sold flat for above asking within a week of being on the market

Couldn't recommend Graeme and his team more highly. We always felt very comfortable with Graeme in our home, and were always made to feel that every part of the process was our choice (e.g. asking price, viewing times, etc). Mostly importantly, he sold our flat for above asking price within a week of it being on the market - at a highly competitive rate of commission. Would use again without hesitation.

Lydia · 30 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

Trustpilot

Very good approach throughout the…

Very good approach throughout the process, Graeme handled the sale with professionalism and calmness throughout. Would reccomend.

TG · 27 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

Trustpilot

Excellent Service

Graeme did a fantastic job on the sale of our flat. The Brinkleys team provided us with excellent support and guidance through the sales process and all the viewings. Highly recommend.

Malcolm · 26 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

Trustpilot

Graeme at Brinkley’s excellent service

Graeme , on behalf of Brinkley’s, provided excellent service when selling our house. The rate offered was best available on the market , but without compromising the quality of service. Graeme was knowledgeable , easily contactable, responsive to our needs and questions. He offered valuable advice and kept things moving smoothly towards completion. He helped us choose the right buyer out of the offers we received. Overall, we were happy with the service and are happy to recommend Brinkley’s services.

Sonia · 26 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

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We were very pleased with the service…

We were very pleased with the service provided by Brinkley’s who acted as estate agents for our purchase. Despite a difficult sale, Graeme was very helpful throughout the process and provided support right up until completion and beyond. Many thanks.

Anon · 26 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

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I am very happy I chose Brinkley's to…

I am very happy I chose Brinkley's to sell my flat. Graeme was very realistic when evaluating the property and in only 2 weeks we got an offer. I was abroad during all the process but Graeme kept me updated on all issues. I would recommend Brinkley's 100%.

Bevilacqua · 26 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

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Graeme was absolutely brilliant and…

Graeme was absolutely brilliant and kept us up to date and informed throughout our sale in order to ensure that we met the stamp duty deadline. He was lovely to deal with and always dealt with any queries or concerns we had promptly.

Ayesha · 26 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

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Highly recommended

I have been a landlord with Brinkley's for many years and have always found them to be very professional and very helpful if I have had an queries with my tenants.I would highly recommend them to any one looking to rent there property.

Tejinder · 26 August 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 1/5

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They are the worst agency ever bunch of…

They are the worst agency ever bunch of liars and money robbers , avoid, avoid, avoid When we rented the property they did a interim report which is mention a lot of damage to the property was done by the landlord before we moved in , when we moved out they did a check out report they put a lot of the stuff which was mentioned as a damage from the landlord as we caused the damage just to charge us more money and mad us loose our deposit .

Michaeln88 · 26 July 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 1/5

Trustpilot

Agent flat out lied to us

Had a very bad experience with Brinkley's. Would never use again. The lettings agent (Ben) lied to us about various things. E.g. when we looked round the property, next door had scaffolding up and building work going on. We asked Ben how long the works would be going on for and he said 4-6 weeks (I have email proof). We only found out after we moved in and spoke to the landlord that the works would actually be going on for months! The landlord specifically told Ben to tell us this and Ben told him he had and that it was fine as we didn't work from home - he never told us and we both work from home...He also told me that we could pick up the keys a day earlier than we actually could so added a lot of extra stress last minute when we find out the night before that we couldn't. Plus we only received our contract the night before moving in.Overall, very unprofessional and added extra stress to an already stressful event.

Victoria · 29 June 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 5/5

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Great Experience with property…

Great Experience with property management.

Damion · 3 June 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 1/5

Trustpilot

Selling Apartment - Wimbledon

We didn't feel like the representative Graeme Gordon had our best interest and was completely driving the sale without any vendor background checks, communication was really poor and would "copy and paste" emails from the potential buyer, not motivated to sell the property and never proactive in the process. There is no chain to escalate and remove complacency from the motion or if we were not getting the correct attention due to whatever reason. My advice is pay a little bit more commission and go to a competitor as the experience was woeful.

Sat · 5 April 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 1/5

Trustpilot

Website does not comply with GDPR

Their website does not provide an opt-in or opt-out for tracking cookies. This means Brinkley's can track your site usage through on-device cookies despite not having your consent.Brinkley's needs to comply with the EU/UK GDPR, which has been in effect since 2018. It is not difficult to implement functionality for cookie opt-ins.My previous interaction with Brinkley's was in January 2019, when I asked to be manually removed from email communications, because the opt-out link provided in an earlier email did not work.When I reported that the broken opt-out link could mean violating GDPR, which would warrant an investigation by the ICO, I received a call from the lettings director (Wayne).During this call, Wayne had a meltdown over my mentioning the ICO.He also accused me of trying to make money from said theoretical ICO investigation, showing a lack of knowledge on his part on matters relating to data protection and financial penalties for firms.Before ending the call, Wayne told me that I was banned from viewing and letting any of Brinkley's properties. When I asked to have this in writing, he refused and hung up (like a proper grown-up).I cannot give Brinkley's more than one star because of:- not respecting opt-out on marketing preferences- broken technical functionality (marketing opt-out link)- no cookie warning and cookie preference setting on website- unprofessional staff conduct

Jamil · 15 February 2021 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 1/5

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Don’t recommend at all

They not fulfil what was agreed on the contract. Please take pictures of everything before you moved in with them. Not recommending to my friends.

Joao · 12 September 2020 · Brinkleys Estate Agents London (149 Arthur Road)

★★★★★ 1/5

Trustpilot

This has been the worst letting agent…

This has been the worst letting agent experience of my life. The customer service and communication from ‘senior’ members of staff is appalling and the rudeness to tenants is staggering. We have had so many issues and have been constantly undermined as tenants. I would not recommend them to anyone ever.

LT · 11 June 2020 · Brinkleys Estate Agents London (149 Arthur Road)