Trusted Agent profile

Brinkleys Estate Agents reviews in London

4.2

★★★★★ Great

354 reviews across 3 offices and 2 platforms

Brinkleys Estate Agents has three offices, all in London. Together they have 354 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

3.8 / 5

144

Reviews on Google

All 3 offices

Trustpilot logo

210

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Brinkleys Estate Agents's three offices, most reviewed first. Each has its own page.

Latest reviews from every Brinkleys Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Bradley helped us find new tenant for…

Bradley helped us find new tenant for our flat. He was polite, courteous and very helpful. I would recomend him very highly.

Maxyboy · 4 May 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Suzy B within Lettings team is amazing!

Suzy B within Lettings team is amazing at what she does! We have always contacted Suzy over the years and she has been helpful, professional, proactive, hardworking and efficient. Thanks for all your invaluable help over the years Suzy!

Gowri · 9 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Brinkleys Team secured a prospective…

Brinkleys Team secured a prospective tenant in the first viewing.Chelsea was prompt with processing the documents and answered any queries quickly too. A professional and friendly team!

Tara · 7 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Harry - Wimbledon Park Office - Sales

We have just purchased a house via Harry of the Wimbledon Park office. Throughout the entire purchase process Harry has been efficient, professional and pro-active with obtaining answers & info back from the sellers in regard to our various questions. Apart from not being able to accommodate a couple of additional viewings that we requested the whole process has been smooth & very positive and as such we would certainly recommend Harry / Brinkleys.

H · 4 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Zulekha manages my properties and she’s…

Zulekha manages my properties and she’s very good at dealing with any issues. Her solutions are always very good and her customer service is great, she always looks after me.

Aman · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

I’m a portfolio landlord and Zulekha…

I’m a portfolio landlord and Zulekha has been managing my properties in Putney for the last 2 years. I went to Brinkley’s as I was unhappy with my previous agent and I had doubts how Brinkley’s would work but I must say Zulekha has been highly professional and dealt with all my properties in a well mannered way. She has dealt with all my issues swiftly and I would recommend her to anyone looking for a property manager.Daphne

Daphne · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Managing My Flats

Dhruvika has been managing my proplerties since she joined Brinkleys and I was amazed how quickly she got to know my way of dealing with tenants and Management Companies of my flats. I never have to chase her to deal with my issues and haven been satisfied with the outcome.

Aruna · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Great Agent!

I have been using Brinkley’s for 10 years to manage a rental flat and have found them to be totally professional at all times. Dhruvika has been quite exceptional, always polite and very efficient at resolving any issues quickly and efficiently.I would highly recommend Brinkley’s.

Maggie · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Landlord's Review

I am a landlord and have been using Brinkleys for many years. Dhruvika, my current Property Manager, has always been very helpful and professional, seems to have a good relationship with my tenants and I feel that i can call her at any time to discuss any issues.

Yasmin · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Exceptional service

Wow.I've genuinely never been dealt with so efficiently before, Dhruvika was so genuine to us, solved our problem within the same week, our home had contractors come by and solve our roof issues as priority.I'm impressed by Brinkley's services I must say..Best Regards

A · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Friendly and helpful

I have lived in a flat managed by Brinkley's for 3 years now and they have always been responded promptly to tackle any issue that arose. Dhruvika Patel has been my contact for the last few months and she's been great - always friendly and helpful.

LT · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Exceptional support to landlord

Dhruvika Patel is the property manager for my flat which is let through Brinkley’s, and the service and support she provides is nothing short of exceptional. Due to external factors, I have had a few problems with my flat lately. Dhruvika has been there to help every step of the way, always available and promptly responding to all my queries, providing suggestion and solutions when needed, and proactively taking things forward. Overall she had made my life easier and the problems less stressful to deal with. It is such a relief to have my flat managed by someone who I can trust even when things go wrong.

Aino · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Great service

I have used Brinkley's for many years - they assist with several rental properties and I find them always helpful and quick to respond to my requirements. Anne Barford has handled my tenancies and she is always very thorough and a pleasure to deal with.

Laura · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Casey at brinkleys estate agent is…

Casey at brinkleys estate agent is amazing, she is the reason I will use this estate agent again in the future.She was so helpful, kind and made my process go smoothly, if there was any complications she was quick to resolve them for me, she made my life so easy, and for that I thank her. Highly recommended.

Tanya · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

4/5

Trustpilot

We have used Brinkley,s for the last…

We have used Brinkley,s for the last eight years to rent our properties out .Service on the whole has been good and the tenants they have found us have been good .We hope to continue using them in the future .

Parsonage1910 · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Simply the best

I have been dealing with Anne Braford for several yearas a landlord of several properties Anne has always give 110% in a very professional manner and always available for any issues or queries I may have.

Tejinder · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Roehampton Sale

A big thank you to Graeme and Harry with the sale of our late mother's property. An emotional experience for us a family but they both did everything possible to see it through as smoothly as possible. Much appreciated.

Shaw · 1 April 2022 · Brinkleys Estate Agents London (149 Arthur Road)

1/5

Trustpilot

Very rude and unprofessional

Very rude and unprofessional. Just called with a query on one of the rental properties available on their website and got told it's under offer, the offer will surely be accepted and end of conversation. Didn't even spend 2min to have a chat.. we might have gone above the price the owner got, but their "estate agent" didn't even give them that chance... very poor!

Karolina · 21 March 2022 · Brinkleys Estate Agents London (149 Arthur Road)

Agent replied · 12 June 2024

Dear Karolina, I am sorry you felt we was rude and unprofessional today on the telephone, once a property has received a holding deposit we are not allowed to carry out further viewings or submit further offers, this is based on the tenant fee act of 2019. I will speak to the lettings negotiators today regarding your issue.

5/5

Trustpilot

Excellent Service

My husband and I have been dealing with Brinkley's over the last 4 and a half years while renting a property. We have never had any issues or concerns with the company. Now we have left, we wanted to leave a review. Zulekha has been a great contact and has been a pleasure to speak to all these years. We appreciate and respect the way she always accommodated us and handled situations smoothly and efficiently. Thank you!

Zahrah · 18 March 2022 · Brinkleys Estate Agents London (149 Arthur Road)

5/5

Trustpilot

Honestly, best service I’ve received in a long time!

Honestly, by far the best experience I’ve had in a long time!Dhruvika who was dealing with my family’s property has been nothing but exceptional with how she helped us resolve our problems with a few emails!Best Wishes!

A · 16 March 2022 · Brinkleys Estate Agents London (149 Arthur Road)

4/5

Trustpilot

Our experience with Dhruvika Patel in…

Our experience with Dhruvika Patel in the property management section has been excellent. She has been unfailingly responsive, professional and understanding and works hard to resolve maintenance issues as smoothly as possible under challenging circumstances (a slow to respond landlord). Her excellent communication and interpersonal skills have helped ease the frustration we (the tenants) have experienced with our landlord.

Alex · 26 February 2022 · Brinkleys Estate Agents London (149 Arthur Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Brinkleys Estate Agents

Which Brinkleys Estate Agents office has the most reviews?

London (120) has the most, with 299 reviews rated 4.3 out of 5, followed by London (168 Putney High Street) with 263.

Where are the Brinkleys Estate Agents offices?

The three Brinkleys Estate Agents offices, by town:

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