Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
TrustpilotA fairly poor experience
We had a fairly poor experience with Bridges, Camberley. After signing up with Bridges with one asking price, we were very quickly (within 3 weeks) pressured to lower our asking price. There were a couple of times where we had a viewing and we came back to find a door still unlocked.
Once we agreed an offer on our sale we didn't get any updates from them until we chased them up (around 6 weeks after agreeing our sale and onward purchase). There was no guidance from them on what we needed to do to return keys etc on completion.
Albeit we did get an offer on our house within 3 months of putting it on the market. However, overall, our experience was poor.
Jo · 27 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotBridges estate agents, selling of a BTL
Happy with the process. Rob was good whilst selling, and helpful reading meters etc whilst the property was empty.
Kathy carefully saw the process through to completion.
Thanks to both
Jon · 26 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotWe sold our house with bridges
We sold our house with bridges, and it was a difficult market and took a long time, but eventually it happened.
The staff were professional and informative along the way.
When the sale happened Hayley Levy the sales progress person took over and took customer service to a new level.
During a stressy time with Solicitors, She was the voice of calm and reason and just common sense. Any time we had a question she dealt with it instantly,
When she would say "I will ring you back in 5" she did just that.
I hope that in future all estate agents employ somebody like Haley in that role
Priceless.
Mr · 26 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotBig shout out to bridges in Aldershot
Big shout out to bridges in Aldershot.
Laura and Maia always go the extra mile and have made the whole experience of selling and buying smooth and stress free. Highly recommend
Roshan · 20 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotThank you Matt
Matt went above and beyond mine and my wife’s expectations when helping us find a home. We are first time renters and were finding it hard to land a property. Matt continued working behind the scenes linking us with rental properties till we finally secured one.
Aaron · 19 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotRecently
Recently, I am looking for rental property, Bridges Estate help me a lot to find out the house according to my choice. Their staff guide me well to find the best one so, I am fully satisfied for their services and truly recommended.
Saad · 19 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotWe recently worked with Matt in renting…
We recently worked with Matt in renting an apartment in Ash Vale and he was very helpful. He made it possible for us to view the property virtually because we live far away and he provided the right guidance throughout the process. Thank you Matt for your help.
Omolola · 19 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
TrustpilotAmazing
Amazing 🤩 nice and positive agents
Dess · 19 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 1/5
TrustpilotWe’ve had a truly terrible experience…
We’ve had a truly terrible experience with Bridges, to the point we decided to remove our property from the market as we did not want to move forward working with them.
Every concern or complaint that I raised was turned back on myself - they were more than happy to explicitly tell me that everything I was not happy about was my own fault. They refuse to take any responsibility for their mistakes, or for not actually doing their job.
They made multiple mistakes with the listing details (floor plan wrong multiple times, property type wrong, not anonymising photographs before posting online) that we had to point out to them to be corrected. Their argument is that they corrected things as soon as we pointed them out, therefore it’s not a problem…
Bridges made absolutely no effort to resolve any of the issues that we had. Even worse they tried to gaslight and talk down to me in my own home after they invited themselves in.
They also refused to release us from our contract as they “do not believe” they have done anything wrong. This is just a petty way to try to get back at us because they’re not selling the property either way. Now they’re just blocking us from selling with someone else.
Since having this experience we have spoken to many friends and family and were surprised that many of them also had negative interactions.
AVOID!!!!!
Ashton · 18 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
Agent replied · 23 September 2026
We’re sorry to hear that you feel you’ve had a poor experience. We have made every effort to rebuild and strengthen our business relationship, and we value the opportunity to continue doing so.
While our understanding of the situation differs from your account, we are keen to better understand your concerns and work towards a constructive resolution. We remain committed to acting professionally and in line with our obligations.
We would welcome the opportunity to discuss this matter further with you should you wish to get in touch.
Kind regards,
The Bridges Team
★★★★★ 4/5
TrustpilotVery Happy with Service
We recently sold a property through Bridges of Hook, Hampshire. Although their fees were higher than some other agents, we chose them because they were enthusiastic and seemed to be on the ball. This proved to be the case as the property went under offer soon after listing. Our main contact was with the manager, Rob, who went above and beyond in keeping us informed of progress, visiting the property when we were unable to do so etc. Would happily recommend
Andrew · 16 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
GoogleWe chose Bridges Estate Agents as they are the leading Estate Agent in Farnham. We are absolutely over the moon with the service we have received over the last six months from Bridges. Contracts were exchanged on Friday, with completion set for 14 August. We would like to thank Alfie for his knowledge and expertise in managing the transaction, even working on a Sunday to conclude the deal. Ed has put in a lot of hard work in showing people around and was pivotal in marketing the property. Petra, again working very hard both in showing people round and utilising her wealth of knowledge when dealing with people. Lastly, our massive appreciation goes to Hayley who managed to get the deal over the line. Hayley worked incredibly hard, was a pleasure to work with remaining focused and determined in the face of challenging pressures. Thank you to all the support staff as well.
We are so grateful to have been supported by Bridges and look forward to our retirement/ semi- retirement in Dorset.🏝️😎
John · 12 August 2026 · BRIDGES PROPERTIES - Whitburn Farnham
Agent replied · 12 October 2026
Hi John, what a wonderful review, thank you. We’re incredibly proud to hear how Alfie, Ed, Petra, Hayley and the wider Farnham team worked together to get your sale over the line. It sounds like there were plenty of moments when their experience and determination really counted! Thank you for putting your trust in Bridges. We hope completion goes smoothly and wish you both a very happy retirement, or semi-retirement!, in Dorset. 🏝️
Warm regards,
Emma from Bridges
★★★★★ 5/5
TrustpilotA great experience with Bridges and Mel…
A great experience with Bridges and Mel helping us with progressing the sale along.
We would recommend them. Many thanks
David · 12 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 5/5
GoogleWe cannot thank Kris, Niall, and everyone at Bridges Property enough for the kindness, compassion, and professionalism they have shown our family. …
Iain · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Iain,
Thank you for taking the time out your busy day to write this review. … More
★★★★★ 5/5
GoogleI cant thank them enough for everything they have done especially Niall who made the whole process seamless from start to finish. As someone who last sold a property 15 years ago I was very impressed with his expertise, professionalism and …
Michele · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Michelle,
Thank you for taking the time to write this review.
Your kind words means a lot. … More
★★★★★ 5/5
GoogleProfessional and very friendly team.
I felt looked after in the whole progress.
Special thanks to Charlotte,James,Sammie and Taylor..Best wishes guys,and all the best.
Zsolt · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Zsolt
Thank you for taking the time to write this review. … More
★★★★★ 5/5
GoogleWould highly recommend Bridges Properties. The team were excellent from start to finish, Special thanks to Ali, and to Kellie who showed the buyer around for a second viewing and was always available to answer any questions.
Stuart · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Stuart,
Thank you so much for your kind review! This truly means a lot to us 🏡☺️ … More
★★★★★ 5/5
GoogleWe had an excellent experience with Bridges Properties from start to finish. They came highly recommended, and they certainly lived up to that recommendation. …
Miriam · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Miriam,
Thank you so much for your wonderful review and for choosing Bridges Properties. … More
★★★★★ 5/5
GoogleI have recently purchased a property from Bridges Estate Agent. I found them excellent to deal with and the purchase went smoothly. …
Laura · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Laura
Thank you for taking the time to send this review and your kind words really … More
★★★★★ 5/5
GoogleI recently purchased my first home through this Bridges properties and couldn't be happier with the service I received. The team were professional, helpful, and kept me informed throughout the entire process. Buying a house can be …
Nicole · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Nicole,
Thank you so much for your wonderful review and for choosing Bridges to help you … More
★★★★★ 5/5
GoogleFrom our very first meeting, Charlotte at Bridges has been nothing short of exceptional. …
Baz · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Baz,
Thank you so much for taking the time to leave such a heartfelt review. It means … More
★★★★★ 5/5
GoogleThere are some people who simply do their job well, and then there are people like Charlotte, who go far beyond what you could ever expect. …
Christina · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Whitburn
Agent replied · 11 October 2026
Hi Christina
Thank you so much for your incredibly kind and thoughtful words. Reading your … More
★★★★★ 1/5
TrustpilotABSOLUTELY DISGUSTING BEHAVIOUR
ABSOLUTELY DISGUSTING BEHAVIOUR , THEY ARE SHYSTERS AND WILL DO ANYTHING FOR MONEY.
THEY TOLD MY SURVEYOR WHO TOLD MY UNDERWRITER THAT THE BUYER WAS NO LONGER SELLING TO ME WHICH WAS AN ABSOLUTE LIE,
Tracee · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
★★★★★ 1/5
GoogleWorst agency I’ve ever had to deal with. Continue to get everything wrong, forever have a threatening “we don’t care” attitude. Call you three times a day when they think you owe them money, even though they’re wrong… suddenly when they work that out, it’s impossible to speak to anyone. Give me back my deposit money!! Avoid at all costs
Oli · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Ash Vale
★★★★★ 5/5
GoogleMelanie and the team were very helpful in the completion of purchasing my property and were proactive in the delivery throughout the duration of the transaction. I would definitely use them again and would highly recommend them to anyone.
Richard · 11 August 2026 · BRIDGES PROPERTIES - Whitburn Fleet
Agent replied · 11 October 2026
Hi Richard, thank you for your 5-star review. We’re delighted Melanie and the team were proactive throughout your purchase and helped get everything through to completion. We really appreciate the recommendation. Congratulations on your purchase and we hope you’re very happy in your new property!
Warm regards,
Emma from Bridges
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