Every review we hold for the Fleet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can’t recommend Matt at Bridges highly enough! From start to finish, he was absolutely amazing. He was genuinely honest and incredibly helpful, which made the whole process so much easier and far less stressful.
Matt was personable, friendly, and easy to communicate with, always making us feel comfortable and supported. He guided us through every step, clearly explaining what was happening and what to expect next. He kept us up to date whenever possible, making sure we were never left wondering where things stood.
What really stood out was how he consistently went above and beyond. Nothing ever felt like too much trouble for him, he always took the extra time to make sure we were reassured, informed, and confident in the decisions we were making.
If you’re looking for an estate agent who genuinely cares, works hard, and delivers an exceptional experience, Matt is the one to choose. Truly brilliant service!
Thanks again Matt!
Chris and Ben :)
Chris · 17 December 2025
Agent replied · 17 April 2026
Hi Chris, thank you for such a thoughtful and detailed review. I’m delighted Matt’s honesty, clear communication and consistent support made the whole process far less stressful, and that you always felt reassured and informed at every stage.
Warm regards,
Emma from Bridges
★★★★★ 5/5
TrustpilotOur contact at Bridges was Matt…
Our contact at Bridges was Matt Parsons, who dealt with us in a very professional manner, prior, during and after our viewing of our 18th viewing (not all with Bridges). Matt was very empathetic to our situation, having not been successful in a volume number of viewings prior. He responded effectively and efficiently to all our questions and queries, and gave us great support after. He's a very well mannered conscientious individual, and as I have said, professional at all times. We wish him continued success, in his chosen occupation, he is a credit to his profession, thank you Matt from all of us.
Paul · 4 August 2026
★★★★★ 5/5
TrustpilotOur experience with Bridges Ash Vale
Our experience with Bridges Ash Vale - Dan, Ben & Alice were very helpful throughout the whole process from the initial appointment, to viewings and to the final offer. An initial offer which was accepted fell through, but the team worked to get more viewings through the door and subsequently secured us another buyer. Service was very good, we were kept in the loop with the condition of the market etc, and always given advice on the best solutions to securing the sale, especially from Dan! Thank you very much.
S · 30 July 2026
★★★★★ 5/5
TrustpilotJust had an offer accepted on a…
Just had an offer accepted on a property with Shaun at the Ash Vale branch, As a first time buyer i have done plenty of research and only ever read how stressful the process is, Dealing with Shaun has been completely stress free! he has found me the perfect property, given me some amazing advice and has just been an absolute pleasure to deal with, answering my phone calls and responding to my partners emails at any hour of the day, Shaun is most certainly someone who gives estate agents a good name. Could not recommend Bridges Ash Vale and Shaun enough!
Rebecca · 24 July 2026
★★★★★ 5/5
TrustpilotDan Jordan and the Ash Vale team
Dan heads up a super team at Ash Vale and was very proactive and consistent with his advice . I was so pleased that we chose Bridges and particularly Dan to guide us through the sale process and where necessary to recommend other relevant professionals along the way. His friendly and approachable manner ensured that he was a pleasure to contact at any stage and I would highly recommend him and his team .
Sylvia · 28 July 2026
★★★★★ 5/5
GoogleBridges delivered an excellent result when selling my property in Fleet. Michael priced it accurately from the outset, and kept me informed on viewings.
Thanks to Mel the entire sales process was managed efficiently and everything was kept moving in a timely manner without unnecessary stress on my side.
What stood out most for me was their communication - responsiveness to queries along with regular updates.
The team was clearly invested in achieving the best outcome all round.
I would not hesitate to recommend them and would definitely use Bridges in the future.
Julia · 10 April 2026
★★★★★ 5/5
TrustpilotGreat service
Thanks to Hayley, Petra and the team at Bridges for helping us with our house move. Hayley was exceptional throughout the entire process. Her communication was always clear, prompt, and helpful, and she kept us updated at every stage. Hayley was highly efficient and proactive, making everything run smoothly and taking the stress out of what can often be a complicated process.
Laura · 30 July 2026
★★★★★ 5/5
TrustpilotProfessional service that feels personal
Having used Bridges for letting, and subsequent sale of my property, I would recommend them to anyone. For lettings, they always find a suitable tenant, and the sales side go above and beyond. Having just completed a very awkward sale, I have to say a massive thank you to Matt Bozier and Melanie Williams in particular, without their knowledge and hard work, a difficult sale would have become an impossible one. And there's always someone to speak to if you need them.. A rarity these days! Great work! 👏 👏.
Ian · 20 March 2026
★★★★★ 5/5
TrustpilotSteve was extremely personable
Steve was extremely personable, supportive and understanding of the set of needs we faced in both selling one property and purchasing another. He was always quick to respond to questions and went above and beyond to help us. I cannot recommend Bridges highly enough, they are definitely a company I would use in the future.
Michelle · 10 August 2026
★★★★★ 2/5
TrustpilotA fairly poor experience
We had a fairly poor experience with Bridges, Camberley. After signing up with Bridges with one asking price, we were very quickly (within 3 weeks) pressured to lower our asking price. There were a couple of times where we had a viewing and we came back to find a door still unlocked.
Jo · 27 August 2026
★★★★★ 5/5
TrustpilotWe would like to thank Jasmine and the…
We would like to thank Jasmine and the team at Bridges Estate Agents Farnborough for all their help and hard work in selling our property and getting our desired property in North Wales. We started in January and finished in July. The journey made easier by Jasmine's input, along with the rest of the team.
Steve · 5 August 2026
★★★★★ 5/5
GoogleI had a great experience with Bridges Estate Agents in Fleet.
Not only were they proactive, but they were also highly professional and went above and beyond to help us get our desired property, big Thanks to Olly Manning and his entire team. The Bridges welcome pack was also a lovely touch!
Daniel · 17 December 2025
Agent replied · 17 April 2026
Hi Daniel, thank you for your kind words. I’m really pleased Olly and the Fleet team were proactive and went above and beyond to help you secure your chosen property, and I’m glad you enjoyed the welcome pack too!
Warm regards,
Emma from Bridges
★★★★★ 5/5
TrustpilotWe recently worked with Matt in renting…
We recently worked with Matt in renting an apartment in Ash Vale and he was very helpful. He made it possible for us to view the property virtually because we live far away and he provided the right guidance throughout the process. Thank you Matt for your help.
Omolola · 19 August 2026
★★★★★ 5/5
TrustpilotThank you Matt
Matt went above and beyond mine and my wife’s expectations when helping us find a home. We are first time renters and were finding it hard to land a property. Matt continued working behind the scenes linking us with rental properties till we finally secured one.
Aaron · 19 August 2026
★★★★★ 5/5
TrustpilotElla from Bridges Basingstoke is amazing
Ella from Bridges Basingstoke is amazing. I do communicate with few estate agents but out of all she always the most efficient. She replies very quick to my emails or enquiries and is always on the ball with everything. A big thank you Ella, Bridges should be really proud to have you.
Stefan · 6 July 2026
★★★★★ 4/5
TrustpilotWe have recently sold our house with…
We have recently sold our house with Bridges and wanted to give 5 stars to Matt Bozier who has been incredible in helping to progress our sale and purchase and move the chain to completion. He has been honest, reliable and incredibly hard working and we would definitely work with him again. He is an asset to bridges and hugely improved our experience of working with them. He has genuinely gone above and beyond in supporting us and really does deserve a lot of recognition for how hard he has worked over the past 10 months. We do believe that our chain would likely have fallen through on several occasions had Matt not worked so tirelessly across the chain to keep things progressing. Thank you Matt!
Leah · 11 November 2025
★★★★★ 5/5
GoogleWe used Bridges to sell our house. As part of their service they employ sales progressors. We were allocated Mel. We can not praise her highly enough. As soon as we contacted her with any concerns she actioned our call immediately rang around the chain and got us an update. It was solely due to her that our very large chain progressed to exchange and shortly completion. In addition if she promised to call you back she always did. I would highly recommend bridges and most importantly Mel to anyone thinking of selling their house
Sue · 17 March 2026
Agent replied · 17 April 2026
Hi Sue, thank you for such a wonderful review. I’m delighted Mel was able to support you through what sounds like a complex chain and keep everything moving forward. Your recognition of her dedication and reliability will mean a great deal to the team.
Warm regards,
Emma from Bridges
★★★★★ 5/5
TrustpilotBen Granville is Top Man at Bridges
Ben Granville is Top Man at Bridges, Ash Vale. He brings the village to life with his effervescence! He has a winning personality, his kindness to us and his endeavour to ensure a good sale was of paramount importance to him. He has a way of making people feel valued and relaxed in his presence. We had some challenging times yet Ben was always available to actively listen and helped to remedy situations for us with his amazing communication skills. His professionalism and polished appearance give the client a secure feeling in the knowledge that this gentleman has the client’s best interest at heart.
P · 27 September 2025
★★★★★ 1/5
TrustpilotPlease be cautious with bridges!!
Please be cautious with bridges ! We progressed a purchase through Bridges and later discovered discrepancies in the marketed measurements/floorplan. After raising concerns, particulars were amended, but responsibility was denied and no compensation offered despite wasted costs and time. Disappointed with both accuracy of information and complaint handling. Matter has been referred to The Property Ombudsman.
Indu · 16 April 2026
★★★★★ 1/5
TrustpilotSCAMMERS STAY AWAY
Would not give even 1 star but forced to give one star. These guys are so pathetic that one can’t imagine. I rented through them for 2 year but when I get any problem or something, they simply told me to contact landlord directly as they are not managing the property. Later the the end of tenancy, they were not telling me who has got my deposit. They alway told me over the phone that landlord has deposit. When I emailed them for official record, then they replied that they have the deposit. Also they kept asking landlord to increase the rent even when he did not wanted to. In addition, at the end of tenancy, they came for the deductions for wall paint which is fair but when I started renting, first 2 days was without electricity and only thing they did back then was to say to contact landlord. When it’s about taking money, they are at front and when it’s about fixing the stuff or information, they simply says to go to landlords. Last but not least, I had emails telling them with landlord ccd in that please put notice period to 1 month which landlord agreed on email but sent me the extension without notice period. I had all email to prove that it was agreed that notice period was 4 weeks but they was so unprofessional tone to say that I signed the contract no matter what emails said. Landlord was good he was fine with notice as he agreed and aware but these bridges guys were just forcing me not to leave. Pathetic pathetic and Parhetic! STAY AWAY FROM THEM AS A USER THATS ALL I CAN SAY.
Ismail · 21 July 2024
Agent replied · 24 August 2024
Dear Mr Butt, Thank you for sharing your feedback. We genuinely value all comments as they help us improve our services. We regret to hear that your experience did not meet your expectations, and we would like to address your concerns.Firstly, we have tried to reach out to you to explain the lettings process and to clarify the nature of our involvement with the property you rented. As outlined at the beginning of your tenancy, the property was not fully managed by Bridges. Instead, it was a tenant-find and rent collect property, which means our role was to find a suitable tenant for our client and collect your rent. The management of the tenancy, including maintenance and day-to-day issues, was handled directly by the landlord.Regarding your concerns about the deposit handling and communication, we want to assure you that we provided all necessary paperwork at the start of your tenancy. This documentation included details on where your deposit was held and outlined the process for its return. We strive to ensure transparency and clear communication with all our tenants from the outset, we understand that the type of tenancy can be confusing to tenants who do not understand the rental process fully, which is why our team have tried to reach out to explain, while frustrating for you they were out of our control.We would love the opportunity to show you what our fully managed service is like. If you are in a position of looking for a new rental in the future, please reach out and enquire about our fully managed properties that we have available.Kind regards,Bridges.
★★★★★ 5/5
GoogleWe've recently purchased a property in Fleet and being new to the area, we relied heavily on the knowledge and support from the team at Bridges. Libby was great from the outset at the first viewing, Dale was helpful throughout the negotiations and Mel ensured the property was progressed to completion in under 8 weeks! Great experience.
Jason · 3 April 2026
★★★★★ 5/5
GoogleWe have just purchased our dream home through Bridges - Fleet, I would highly recommend them to everyone as the process was made so much easier dealing with the team at Fleet. Their customer service is outstanding, I mainly dealt with Matt …
Willerby · 17 September 2025
Agent replied · 17 April 2026
Thank you so much, Becca, for taking the time to leave such a thoughtful review. We’re delighted to hear that you’re so happy with your new home and that Matt made the whole process easier and less stressful for you. He will be thrilled to … More
★★★★★ 5/5
GoogleWe can’t thank the team at Bridges enough for their help and support throughout our move - special thanks to Matt Bozier, Ged Egan, Laura Scanlan, Louis and the team from all of the Cunningham Family
Sophie · 17 November 2025
Agent replied · 17 April 2026
Hi Sophie, thank you so much for your lovely review. I’m delighted that Matt, Ged, Laura, Louis and the whole Fleet team made your move such a positive experience. It’s fantastic to hear how supported your family felt throughout, your kind … More
★★★★★ 4/5
TrustpilotVery Happy with Service
We recently sold a property through Bridges of Hook, Hampshire. Although their fees were higher than some other agents, we chose them because they were enthusiastic and seemed to be on the ball. This proved to be the case as the property went under offer soon after listing. Our main contact was with the manager, Rob, who went above and beyond in keeping us informed of progress, visiting the property when we were unable to do so etc. Would happily recommend
Andrew · 16 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
