Every review we hold for the Ash Vale office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐️⭐️BEST AGENT IN ASH VALE!⭐️⭐️
I honestly couldn’t recommend this team highly enough. From start to finish, the whole process was handled with professionalism, expertise, and genuine care.
Their knowledge of the Ash Vale area is second to none. They clearly understand the local market inside out, which gave me real confidence that my property was being positioned in the best possible way.
What really stood out was their modern marketing approach. The quality of the presentation, combined with a smart strategy, generated strong interest and ultimately helped me achieve a premium price for my home.
On top of that, they made what can often be a stressful process feel straightforward and well-managed. Communication was always clear and timely, and nothing ever felt like too much trouble.
A big thank you to Daniel, Steve, Lee, Ben and Alice for all their hard work. If you’re looking for an estate agent who genuinely delivers results and makes the whole journey easier, this is the team to go with.
LM · 26 March 2026
Agent replied · 16 April 2026
Hi there, thank you for such an incredible review. I’m delighted the team’s local expertise, marketing strategy and clear communication helped achieve such a strong result for your sale. Your kind words for Daniel, Steve, Lee, Ben and Alice will mean a great deal to them.
Warm regards,
Emma from Bridges
★★★★★ 5/5
TrustpilotOur contact at Bridges was Matt…
Our contact at Bridges was Matt Parsons, who dealt with us in a very professional manner, prior, during and after our viewing of our 18th viewing (not all with Bridges). Matt was very empathetic to our situation, having not been successful in a volume number of viewings prior. He responded effectively and efficiently to all our questions and queries, and gave us great support after. He's a very well mannered conscientious individual, and as I have said, professional at all times. We wish him continued success, in his chosen occupation, he is a credit to his profession, thank you Matt from all of us.
Paul · 4 August 2026
★★★★★ 5/5
TrustpilotOur experience with Bridges Ash Vale
Our experience with Bridges Ash Vale - Dan, Ben & Alice were very helpful throughout the whole process from the initial appointment, to viewings and to the final offer. An initial offer which was accepted fell through, but the team worked to get more viewings through the door and subsequently secured us another buyer. Service was very good, we were kept in the loop with the condition of the market etc, and always given advice on the best solutions to securing the sale, especially from Dan! Thank you very much.
S · 30 July 2026
★★★★★ 5/5
TrustpilotJust had an offer accepted on a…
Just had an offer accepted on a property with Shaun at the Ash Vale branch, As a first time buyer i have done plenty of research and only ever read how stressful the process is, Dealing with Shaun has been completely stress free! he has found me the perfect property, given me some amazing advice and has just been an absolute pleasure to deal with, answering my phone calls and responding to my partners emails at any hour of the day, Shaun is most certainly someone who gives estate agents a good name. Could not recommend Bridges Ash Vale and Shaun enough!
Rebecca · 24 July 2026
★★★★★ 5/5
TrustpilotDan Jordan and the Ash Vale team
Dan heads up a super team at Ash Vale and was very proactive and consistent with his advice . I was so pleased that we chose Bridges and particularly Dan to guide us through the sale process and where necessary to recommend other relevant professionals along the way. His friendly and approachable manner ensured that he was a pleasure to contact at any stage and I would highly recommend him and his team .
Sylvia · 28 July 2026
★★★★★ 5/5
TrustpilotGreat service
Thanks to Hayley, Petra and the team at Bridges for helping us with our house move. Hayley was exceptional throughout the entire process. Her communication was always clear, prompt, and helpful, and she kept us updated at every stage. Hayley was highly efficient and proactive, making everything run smoothly and taking the stress out of what can often be a complicated process.
Laura · 30 July 2026
★★★★★ 5/5
TrustpilotProfessional service that feels personal
Having used Bridges for letting, and subsequent sale of my property, I would recommend them to anyone. For lettings, they always find a suitable tenant, and the sales side go above and beyond. Having just completed a very awkward sale, I have to say a massive thank you to Matt Bozier and Melanie Williams in particular, without their knowledge and hard work, a difficult sale would have become an impossible one. And there's always someone to speak to if you need them.. A rarity these days! Great work! 👏 👏.
Ian · 20 March 2026
★★★★★ 5/5
GoogleHayley and Ben were excellent throughout the whole process. They went above and beyond to ensure that the process went as smooth as possible. Hayley touched base with us most days and ensured that we were kept well in the loop with what was going on at all times. Thank you, both!
Maisie · 16 February 2026
Agent replied · 16 April 2026
Hi Maisie, thank you for your kind words. I’m delighted Hayley and Ben went above and beyond to keep you fully informed and make the process as smooth as possible, that regular contact really does make a difference.
Warm regards,
Emma from Bridges
★★★★★ 5/5
TrustpilotSteve was extremely personable
Steve was extremely personable, supportive and understanding of the set of needs we faced in both selling one property and purchasing another. He was always quick to respond to questions and went above and beyond to help us. I cannot recommend Bridges highly enough, they are definitely a company I would use in the future.
Michelle · 10 August 2026
★★★★★ 2/5
TrustpilotA fairly poor experience
We had a fairly poor experience with Bridges, Camberley. After signing up with Bridges with one asking price, we were very quickly (within 3 weeks) pressured to lower our asking price. There were a couple of times where we had a viewing and we came back to find a door still unlocked.
Jo · 27 August 2026
★★★★★ 5/5
TrustpilotWe would like to thank Jasmine and the…
We would like to thank Jasmine and the team at Bridges Estate Agents Farnborough for all their help and hard work in selling our property and getting our desired property in North Wales. We started in January and finished in July. The journey made easier by Jasmine's input, along with the rest of the team.
Steve · 5 August 2026
★★★★★ 5/5
TrustpilotWe recently worked with Matt in renting…
We recently worked with Matt in renting an apartment in Ash Vale and he was very helpful. He made it possible for us to view the property virtually because we live far away and he provided the right guidance throughout the process. Thank you Matt for your help.
Omolola · 19 August 2026
★★★★★ 5/5
TrustpilotThank you Matt
Matt went above and beyond mine and my wife’s expectations when helping us find a home. We are first time renters and were finding it hard to land a property. Matt continued working behind the scenes linking us with rental properties till we finally secured one.
Aaron · 19 August 2026
★★★★★ 5/5
TrustpilotElla from Bridges Basingstoke is amazing
Ella from Bridges Basingstoke is amazing. I do communicate with few estate agents but out of all she always the most efficient. She replies very quick to my emails or enquiries and is always on the ball with everything. A big thank you Ella, Bridges should be really proud to have you.
Stefan · 6 July 2026
★★★★★ 4/5
TrustpilotWe have recently sold our house with…
We have recently sold our house with Bridges and wanted to give 5 stars to Matt Bozier who has been incredible in helping to progress our sale and purchase and move the chain to completion. He has been honest, reliable and incredibly hard working and we would definitely work with him again. He is an asset to bridges and hugely improved our experience of working with them. He has genuinely gone above and beyond in supporting us and really does deserve a lot of recognition for how hard he has worked over the past 10 months. We do believe that our chain would likely have fallen through on several occasions had Matt not worked so tirelessly across the chain to keep things progressing. Thank you Matt!
Leah · 11 November 2025
★★★★★ 5/5
GoogleA huge thank you Bryn. He showed us a few properties today around Ash Vale. We’ve looked around for a while and he’s outshone very experienced estate agents. He was personable, professional, engaging and gave us plenty of advice and …
Stuart · 16 December 2025
Agent replied · 16 April 2026
Hi Stuart, thank you for your brilliant review. I’m delighted our team made such a strong impression, personable, professional and supportive, without any pressure, and helped you feel confident in your search. … More
★★★★★ 5/5
GoogleHayley was absolutely amazing, I can’t recommend her enough! Selling my house was incredibly stressful and gave me huge anxiety, but she made it happen. Even when I thought the sale would fall through multiple times due to other agents not …
MUP · 16 November 2025
Agent replied · 16 April 2026
Hi there, thank you for your kind feedback. I’m so pleased to hear how Hayley supported you through such a stressful sale, keeping everything on track and making the process feel less overwhelming. Her genuine care and dedication really … More
★★★★★ 5/5
TrustpilotBen Granville is Top Man at Bridges
Ben Granville is Top Man at Bridges, Ash Vale. He brings the village to life with his effervescence! He has a winning personality, his kindness to us and his endeavour to ensure a good sale was of paramount importance to him. He has a way of making people feel valued and relaxed in his presence. We had some challenging times yet Ben was always available to actively listen and helped to remedy situations for us with his amazing communication skills. His professionalism and polished appearance give the client a secure feeling in the knowledge that this gentleman has the client’s best interest at heart.
P · 27 September 2025
★★★★★ 5/5
GoogleHi Hayley, Ben from Ash vale branch,
I would like to express my sincere thanks for all your assistance in helping me through the purchase process.
From the very beginning, you were professional, responsive, and proactive. I really appreciated how reachable you were whenever I had questions or concerns, and how quickly you took action to move things forward. Whenever there were issues or delays, you stepped in promptly, communicated clearly with all parties, and helped resolve matters efficiently.
Your support and coordination made what can often be a stressful process much smoother and more manageable. I felt well supported throughout and confident that everything was being handled in the right way.
Thank you again for your hard work and dedication. I would not hesitate to recommend Bridges Estate Agency to others in the future.
Guo · 16 February 2026
Agent replied · 16 April 2026
Hi Guo, thank you for such a thoughtful and detailed review. I’m delighted Hayley and Ben supported you so proactively throughout your purchase, keeping communication clear and resolving issues quickly to make the process smoother and less stressful. Your recommendation means a great deal to the team.
Warm regards,
Emma from Bridges
★★★★★ 1/5
TrustpilotPlease be cautious with bridges!!
Please be cautious with bridges ! We progressed a purchase through Bridges and later discovered discrepancies in the marketed measurements/floorplan. After raising concerns, particulars were amended, but responsibility was denied and no compensation offered despite wasted costs and time. Disappointed with both accuracy of information and complaint handling. Matter has been referred to The Property Ombudsman.
Indu · 16 April 2026
★★★★★ 5/5
GoogleHayley was fantastic. She was proactive, easy to contact, and really helped push things along. I always felt like she was on my side and working hard to get everything done.
Lucy · 16 February 2026
Agent replied · 16 April 2026
Hi Lucy, thank you for your kind words. I’m delighted to hear Hayley was proactive, easy to reach, and worked hard to push everything along. Feeling like someone is truly on your side makes such a difference, and I’m so pleased Hayley gave you that reassurance throughout.
Warm regards,
Emma from Bridges
★★★★★ 1/5
TrustpilotSCAMMERS STAY AWAY
Would not give even 1 star but forced to give one star. These guys are so pathetic that one can’t imagine. I rented through them for 2 year but when I get any problem or something, they simply told me to contact landlord directly as they are not managing the property. Later the the end of tenancy, they were not telling me who has got my deposit. They alway told me over the phone that landlord has deposit. When I emailed them for official record, then they replied that they have the deposit. Also they kept asking landlord to increase the rent even when he did not wanted to. In addition, at the end of tenancy, they came for the deductions for wall paint which is fair but when I started renting, first 2 days was without electricity and only thing they did back then was to say to contact landlord. When it’s about taking money, they are at front and when it’s about fixing the stuff or information, they simply says to go to landlords. Last but not least, I had emails telling them with landlord ccd in that please put notice period to 1 month which landlord agreed on email but sent me the extension without notice period. I had all email to prove that it was agreed that notice period was 4 weeks but they was so unprofessional tone to say that I signed the contract no matter what emails said. Landlord was good he was fine with notice as he agreed and aware but these bridges guys were just forcing me not to leave. Pathetic pathetic and Parhetic! STAY AWAY FROM THEM AS A USER THATS ALL I CAN SAY.
Ismail · 21 July 2024
Agent replied · 24 August 2024
Dear Mr Butt, Thank you for sharing your feedback. We genuinely value all comments as they help us improve our services. We regret to hear that your experience did not meet your expectations, and we would like to address your concerns.Firstly, we have tried to reach out to you to explain the lettings process and to clarify the nature of our involvement with the property you rented. As outlined at the beginning of your tenancy, the property was not fully managed by Bridges. Instead, it was a tenant-find and rent collect property, which means our role was to find a suitable tenant for our client and collect your rent. The management of the tenancy, including maintenance and day-to-day issues, was handled directly by the landlord.Regarding your concerns about the deposit handling and communication, we want to assure you that we provided all necessary paperwork at the start of your tenancy. This documentation included details on where your deposit was held and outlined the process for its return. We strive to ensure transparency and clear communication with all our tenants from the outset, we understand that the type of tenancy can be confusing to tenants who do not understand the rental process fully, which is why our team have tried to reach out to explain, while frustrating for you they were out of our control.We would love the opportunity to show you what our fully managed service is like. If you are in a position of looking for a new rental in the future, please reach out and enquire about our fully managed properties that we have available.Kind regards,Bridges.
★★★★★ 5/5
GoogleJust wanted to thank Ethan for his time showing us the two properties we viewed with him. Initially we requested to see one but Ethan came across another property that he thought we may like and worth seeing. He was absolutely right, we loved the house. As we are first time buyers and don't know much about next steps required taking, Ethan gave us a run through of our next steps. He also put us in touch with a mortgage broker who was very helpful. Thank you Ethan for being wonderful and patient. We would definitely recommend Ethan as an estate agent. Ethan is professional, kind, and friendly, someone one can feel comfortable with right at the start, considering looking to buy a house for the very first time can be very nerve wrecking and scary. For any future property searches and/or buying we will ask for Ethan's help.
I · 2 September 2025
★★★★★ 5/5
GoogleThank you Bridges, for your excellent service, expertise and patience, in selling our property. A special shout out to Steve and especially Hayley, for your amazing effort and support in getting everything over the line. Thank you. Mary H. x
Mary · 16 November 2025
Agent replied · 16 April 2026
Hi Mary, thank you for your lovely review. I’m so glad that Steve and especially Hayley provided the expertise, patience, and determination needed to get everything over the line. Your words are a real testament to their dedication, and … More
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