Trusted Agent profile Β· Ash Vale

Bridges Estate Agents Ash Vale reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

537 reviews across 2 platforms

1 The Parade, Wharf Road, Ash Vale, GU12 5AZ

Bridges Estate Agents's office in Ash Vale, at 1 The Parade, is rated 4.6 out of 5 across 537 reviews on two platforms, including 325 Google reviews rated 4.8.

Google logo

4.8 / 5

325

Reviews on Google

This office

Trustpilot logo

212

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ash Vale office, from every platform, shown as written. First names only.

5/5

Trustpilot

Above and beyond

My experience with Bridges has been brilliant, and Simon Kerry especially. I have moved several times and my experience with estate agents has not been great, but Simon has restored my faith. He couldn’t do enough for us and definitely went above and beyond. He called back promptly every time I called and he wasn’t available. He went out of his way to answer any queries I had and was quite simply a Star!. I would thoroughly recommend Bridges, their professionalism and dedication and experienced staff made what is usually a very stressful experience much less so.

Kim Β· 17 April 2026

5/5

Trustpilot

Jasmine at Bridges Camberley branch was so personable, helpful and took a genuine interest in our new home search, a really good service.

Jasmine at Bridges Camberley branch put us all at ease during our recent property viewing. She was relaxed, welcoming and put our needs before her own taking the time to explain everything so clearly about the property. She was knowledgeable and able to answer all our questions with a good level of detail. She gave a very rounded, helpful viewing and explained the position of the vendors in order to achieve a good outcome for them. This in turn lead to an accepted offer on the home. I cannot recommend her and Bridges services highly enough. Thank you very much Jasmine and team for your excellent assistance and help in finding a new home! Tom Applegate

MR Β· 1 December 2024

5/5

Trustpilot

Thank you to Jonathan from Camberley branch

Thank you so much to Bridges Camberley for your incredible service and help. You made a difficult process so much easier. Jonathan Stanton went above and beyond to help our family with the sale of the house, it wasn't easy as we're all in different countries. He was assisting us even after the sale was complete, the customer service is amazing. Shoutout to Hayley too who was quick to assist and respond.

Customer Β· 12 March 2025

5/5

Google

Bridges have been excellent. Ben Granville and the team were fantastic with ensuring our property was marketed correctly, being available throughout. The rest of the team, namely Ben, Steve, Louis and the rest were huge in ensuring a sale. Once all agreed Hayley Levy was a superstar. She went above and beyond to make our dream move happen. Even with the amount of annoying calls received by us throughout the sale and purchase of our home. Thank you!

Sean Β· 11 December 2024

5/5

Google

Well, what can I say, if you want your house sold in Ash, then Bridges are the agent to do this, particularly where others couldnt. From Dan and team setting up the viewings to Ben Baldry [who is a star] accompanying the viewings to our house, we were off the market sold STC just when we needed it to be. From offer acceptance to exchange/completion within 2 months and the superb management and communication from Hayley who handled the sale we cannot thank the Ash Vale Brides team enough. Thank you all once again.

James Β· 10 November 2024

5/5

Trustpilot

Most organised and transparent Estate Agents

Wow - Hayley, Dan, and Ben at Bridges Ash Vale were immense help to us. From start till finish the team were extremely supportive, were available to answer questions in a timely manner, and were so friendly and fun to work with. Any hurdles we came across were quickly dealt with by the team, and we were kept in the loop at all times. They really did bring some comfort and fun to such a stressful process. Bridges are probably the most organised and transparent estate agents we’ve ever used, looking forward to using them again in the future. Thank YOU!

Charlie Β· 10 October 2024

5/5

Google

Very professional yet approachable. The service was swift and hassle free. The communication was excellent and nothing was too much to ask. Particular shout out to Hayley Levy from the Ashvale Office who was brilliant and provided regular updates from the Solicitors and ensured that the whole process was hassle free 😁😁🀩. Well done Bridges πŸ‘ŒπŸ‘

Georgina Β· 10 August 2025

5/5

Trustpilot

A notch above the rest …

I have been working alongside different estate agents as I am looking for a property to buy.The service here is just amazing. I met Maia who was very efficient at showing me around the property no pressure was applied as soon as she knew I was looking for something else. Instead she asked what exactly I was after then proceeded to send me details of the exact homes that I would like to purchase.I spoke to Ben by phone and again the service stands out as being one of if not the best I have come across.I feel valued even although I am aware that they have many clients to look after but it does not feel that way.I highly recommend using this company as they obviously know how to recruit GOOD people!

Lexiblue1 Β· 17 September 2024

5/5

Google

An absolute pleasure dealing with Bridges throughout my sale. I previously brought my house in 2020 dealing with Ben Granville and even through covid it ran smoothly so it was a no brainer he was the first person I went to for the sale! These guys were fabulous through the viewing stages I never had a week on the marketing side on things where no viewings took place. Feedback was always given which is so important to clients. Hayley Levy has been a pleasure to deal with in sales progression also with regular updates and communication. Working within the property industry myself I know how important communication is and these guys nailed it. Its been a pleasure doing business with Bridges and especially little Ben, Big Ben and Hayley. Keep up the amazing work guys!

Christine Β· 17 August 2024

5/5

Google

In the past ive had some really dubious experiences with estate agents. Not this time. Bridges have been fantastic. I can quantify why; i had three estate agents market this property, and from the start Bridges had far more viewings than the others combined. It was a consistent stream. Ben Granville, the manager, was really hands on throughout, offering advice that really showed his experience and understanding of the market. Once we found our buyer, Ben went on to recommend a solicitor. I’ll be honest, at the time it felt like a heavy sell and i was reticent about choosing them. In fact he was absolutely right and the firm he recommended did a good job with a high standard of communication throughout, and I wouldn’t hesitate to recommend them. The result was that despite the length of chain, we went from offer to Exchange in about 8 weeks. That takes some considerable effort and co-ordination by both solicitors and agent to achieve. Finally the icing on the cake was Heyley Levy, whose job it is to ensure proper progress to exchange and completion. To say she was tenacious in this role is an understatement. Even whilst on leave she was on the email and phone to the various other solicitors and estate agents to ensure we successfully exchanged despite some last min bumps in the road which were undoubtedly, and frustratingly, caused by other solicitors not communicating or advising properly. She was also able to offer explanation and reassurance to me that helped make the whole process much less stressful than it could have been! I’d have no hesitation in recommending Bridges and the team in the Ash Vale office. By far the best estate agents I’ve ever done business with. Thanks guys!

J Β· 10 August 2024

5/5

Google

Our sale went through quickly and was handled professionally by the Bridges team. We went along with Ben's suggestions which met our requirements as we needed a quick sale. Viewings were arranged and an offer was accepted by us within 14 days. whilst we felt that the commission rate was higher than expected we felt that it was justified as he handled an aborted house for us 2 years earlier. Well done Bridges and thank you.

Derek Β· 4 October 2024

5/5

Google

I was looking for a property to buy and discovered Ash and Ash Vale. Bridges offered a very comprehensive list of properties and the team, particularly Stephen Hubbard, were very swift and efficient at setting up several viewings over a perod of a few weeks. Stephen was totally professional and knowledgeable when showing me a variety of properties and listened very carefully to my requirements and comments, then Ben Baldry was very enthusiastic and helpful while Stephen was away on holiday. I would thoroughly recommend anyone looking for a property in the general Ash/Normandy area to use Bridges - they are exceptionally good.

Deb Β· 25 July 2024

5/5

Trustpilot

Laura has been amazing

Laura has been amazing, from selling our house to helping us with our purchase. She was regularly in touch when our home went on the market, and gave advice regarding open days. The team at Bridges stayed in touch with updates on offers and then when we had a buyer helped move things along. On our purchase communication has been swift and she has responded to any requests in timely and professional way.

Katie Β· 10 November 2024

1/5

Trustpilot

Shop around…

They showed NO enthusiasm or interest in selling our property in Woking and was a waste of three months! There is nothing more to say. Most of the phone calls was us chasing them for a response. Stay away or advertise with multiple agencies if possible.

Anurada Β· 23 September 2025

5/5

Google

What an incredible team at Bridges, Ash Vale. A particular thank you to Ben Granville, Ben Baldry and Hayley Levy who were all absolutely fantastic in the sale of our house and went above and beyond to make it happen (with good humour along the way!) You all made sure that our sale went through as quickly as possible and were so easy to contact and quick to respond with any questions we had. Thank you again for all your hard work - would not hesitate to use you again!

Chantelle Β· 25 June 2024

5/5

Google

BIG THANK YOU to Ben Granville!!! Ben helped us get our offer approved with the seller without ever stepping foot in the property! We were an international buyer looking to move home. From the first call with Ben regarding a property listed on the Bridges website to completion on March 29, 2021 was only 6 weeks! Also, a BIG SHOUT out to Kerry & Sophie at Simply Conveyancing as recommended by Ben to handle the conveyancing to meet our accelerated timeline. Very fast and painless transaction especially during a pandemic!. Communication with Ben was great taking advantage of texts, emails, WhatsApp and occasional calls to combat the 8 hour time difference. Highly recommend this team!!!. If you are looking for a 1st class house purchasing experience Ben's the man!!!!!PositiveResponsiveness, Professionalism

Steven Β· 25 August 2021

Agent replied Β· 24 August 2024

WOW Thank you so much Steve for your amazing feedback! We are thrilled to hear that your experience met your expectations! I will make sure that your comments are passed on to Ben and the Simply team, they will be delighted to hear such positive feedback! We hope you are very happy in your new home! All the best, Emma

5/5

Google

We recently bought a house with Bridges and it could not have been a more positive experience! Ben really understood what we were looking for and came to us with suggestions throughout the process. With other estate agents we never felt that we could trust what they were saying, but everyone from Bridges has been amazing, especially Ben. They took all the stress out of buying a house, and I cannot recommend them enough!

Rachel Β· 25 September 2024

5/5

Google

Just exchanged today with the seller. We actually wouldn’t have viewed this property until Ben called us to say it fits our needs. We went and absolutely fell in love with it, fantastic recommendation by Ben. The sale progression by Hayley was amazing. Was on the ball constantly and chased where she needed to, throughout I enjoyed our phone calls and many laughs. Absolutely fantastic estate agents all round and couldn’t recommend it enough.

Josh Β· 25 September 2024

5/5

Trustpilot

Bridges Sale and Move Support

The team at Bridges were all very helpful in the sale of our property, with Keith keeping us well informed throughout the initial sale process. Kathy form the move support team then took over and was instrumental in getting us through to completion. I would absolutely recommend them.

J Β· 10 September 2026

1/5

Trustpilot

Huge disappointment, big waste of time..

So me and my husband called Bridges to try and arrange a viewing, my husband spent almost 10 minutes on the phone to go through the registration process. The lady said we could go for the viewing also gave us date and time, then she said we would need to wait for a confirmation email. We never received any email. We eventually called the office the following day only to hear them say that we couldn't see the house since our house that is on the market is not under offer. They clearly consider showing a property to someone who's not in the position to buy "tomorrow" like a waste of time. My husband said "they lost a potential buyer cause if I am searching for a house and I see one I really fall in love with they cannot know if I can manage to find a way to buy it". Honestly this kind of service is not helping buyers or sellers. Maybe is just helping them to get less work to do. Such a shame.

Francesca Β· 26 June 2021

Agent replied Β· 12 June 2024

Good morning,Thank you for bringing this to our attention. We are known for our enthusiasm, customer focus and passion for the local property market so your comments came as a surprise to us.Unfortunately I am struggling to locate your details to discuss your experience with you. Would you mind reaching out to me at eratcliffe@bridges.co.uk with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward.Thank you so much, and I look forward to hearing from you!Emma

5/5

Google

I can’t thank Bridges Estate Agents in Ash enough for the help I’ve been given on my recent property purchase. I have to mention Hayley Levy for her outstanding service. Hayley went the extra mile to assist me everyday. I feel Hayley is a credit to the company. There’s a wonderful team at this branch and I look forward to almost being a neighbour. Thank you all once again.

Nicola Β· 26 November 2024

5/5

Google

Where do I start?! Over the last 6 month's Hayley has been an absolute star from start to finish! She is unbelievably good at her job and gets it done - straight away! No messing about! She's not only a great sales progressor, she's just and all round lovely person. I will actually miss not speaking to her every day! Thank you, from the bottom of my heart xxx

Gem Β· 10 November 2024

5/5

Trustpilot

We would like to send our appreciation for Enzo Seaman

We would like to send our appreciation to Enzo Seaman for all the help that he has given us with buying our house. We initially metEnzo by Bridges Agency, when buying our new property and he was welcoming, professional, and treated us with utmost kindness. He provided us with a seamless tour through the property and detailed all the factors regarding the house with an inspiring enthusiasm and passion. After buying our new house of 17 years renting we had no doubt that we would appreciate Enzo's services again. This was our first property that we have bought, and despite the process being quite new to us, Enzo was yet again organised, kind and truthful. He guided us in the right direction, by giving us a fair feedback start with mortgage, solisitors, insurer etc. Overall, we strongly believe that Enzo is hardworking and diligent, and has been a great help to us. From our heart Thank you so much for all your help.

Piotr Β· 30 April 2024

5/5

Google

We had a very good experience with Bridges. Dan was very helpful and guided us through the process to a successful sale. Communication was very good and he always responded quickly to queries or messages. It was a pleasure dealing with both Dan and Ben. I would recommend this (Ash Vale) branch of Bridges to anyone.

David Β· 25 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridges Estate Agents's Google reviews

Questions about Bridges Estate Agents Ash Vale

How many reviews does Bridges Estate Agents Ash Vale have?

Bridges Estate Agents's Ash Vale office has 537 reviews across two platforms: 325 on Google, 212 on Trustpilot (across the whole business).

What is Bridges Estate Agents Ash Vale's rating?

Bridges Estate Agents Ash Vale is rated 4.6 out of 5 across all 537 reviews, and 4.8 out of 5 on Google from 325 reviews.

Where is Bridges Estate Agents's Ash Vale office?

Bridges Estate Agents Ash Vale, 1 The Parade, Wharf Road, Ash Vale, GU12 5AZ.

The Trusted Agent

Is this your office? Claim your page.